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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,526 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Good service
September 8, 2023

I got my book on time, and I was happy to receive the help that they gave me.

Date of experience: September 8, 2023
California
1 review
0 helpful votes
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It was fine.
September 8, 2023

They sent the book and it arrived and all was well and good.

Date of experience: September 8, 2023
Michigan
1 review
0 helpful votes
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No Free Shipping
September 8, 2023
Updated review

I thought the shipping was free over $35 for any book purchase from eCampus even if it came from another book company

Date of experience: September 8, 2023
Erin C. — eCampus.com Rep
over a year old

Hi Dennis! Only items ordered directly from eCampus may qualify for free shipping. Thank you. -eCampus


I thought the shipping was free over $35
September 27, 2023
Previous review

I thought the shipping was free over $35.

Date of experience: August 28, 2023
Virginia
1 review
0 helpful votes
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Great place to rent text book
September 8, 2023

Good price & pretty good shipping. But book is in great shape and worked great for my class.

Date of experience: September 8, 2023
Texas
1 review
0 helpful votes
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Amazing
September 8, 2023

Quick and easy. Able to pay through Paypal. Made purchase not a hassle.

Date of experience: September 7, 2023
California
1 review
0 helpful votes
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Very good condition
September 8, 2023

Very good condition. One of the book came a little dirty in the front cover but all good overall

Date of experience: September 7, 2023
New York
1 review
0 helpful votes
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Reliable company
September 7, 2023

My experience with the books I have ordered have been great so far and shipped in a timely manner. I just wish the pricing wasn't so high to rent or purchase a book.

Date of experience: September 7, 2023
Pennsylvania
1 review
0 helpful votes
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I'm not satisfied
October 7, 2023

I'm not satisfied I'm not satisfied I'm not satisfied I'm not satisfied I'm not satisfied I'm not satisfied I'm not satisfied I'm not satisfied

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2023
California
1 review
0 helpful votes
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Book
October 7, 2023

I ordered order two of the books but separate order and i only got one out of the two

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2023
Kentucky
1 review
0 helpful votes
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I Completely Understand the Title
September 7, 2023

I'm enjoying the book so far with the playing with words by the author

Date of experience: September 7, 2023
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing eCampus!

New York
1 review
0 helpful votes
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I got the text book
October 7, 2023

It came on time for classes. It was all in one piece. Good condition.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2023
Ohio
1 review
0 helpful votes
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Fast shipping and easy order process.
September 7, 2023

My experience was great, received my order quickly and my book was in great condition.

Date of experience: September 7, 2023
Michigan
1 review
0 helpful votes
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Overall good experience
September 7, 2023

I had issues finding this book but I ended up finding it here for a decent enough price to rent and the book was delivered on time and in good condition

Date of experience: September 7, 2023
Michigan
1 review
0 helpful votes
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Book
September 7, 2023

Needed a book, got the book, gonna return it when my rental time is up! Thanks!

Date of experience: September 6, 2023
Utah
1 review
0 helpful votes
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Great Quality
September 7, 2023

My textbook came fast and the packaging was very neat and secure. My book arrived in perfect condition.

Date of experience: September 6, 2023
Pennsylvania
1 review
0 helpful votes
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Never Received the Book!
October 6, 2023

I never received the book! Order ******* and now I have to order to again! I want credit back today

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2023
Florida
1 review
0 helpful votes
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Used up.
October 6, 2023

The Textbook is so used up, pages are used and bent and it's embarrassing to even pull this out in class.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2023
Maine
1 review
0 helpful votes
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Ordering with ease
September 6, 2023

It was very simple with the ordering process. I have lot going on and this allowed me to point, click and place my order in a few short steps!

Date of experience: September 6, 2023
Maryland
1 review
0 helpful votes
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Nice
September 6, 2023

Fresh book, new. I rented and its not clear about how or when to return, but Im sure I will find it somewhere.

Date of experience: September 6, 2023
Texas
1 review
0 helpful votes
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Great book, okay website
September 6, 2023

Website is not mobile friendly or user friendly in general

Date of experience: September 6, 2023
Erin C. — eCampus.com Rep
over a year old

Thank you for your feedback and for choosing eCampus!