Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I received the wrong book, I want to return the book please send me a label thank you.
I received really quickly. I love how the package was very protective for the book. I received with good conditions.
Sent an email asking about the status of my order and never received a response. Awful experience and will NEVER do business with eCampus.com again
Getting my book was done quickly, but I was disappointed because I wanted to get a textbook to keep. Universities and colleges are doing online books, so I had no other choice but to follow the trend. It was a good choice.
Came on time and in good quality. Other two products i bought weren't gonna come on time so i canceled
Excellent service. Book came in great condition. Good
Outstanding! Book came as described! And on time.
Thank you
I googled the name of my book ecampus.com was the cheapest, and it looked like it was a reliable source. I paid for my rental and it came on time. I would absolutely use the site again.
Order wasn't filled for 2 weeks. The lack of availability was not mentioned when I ordered. I'm not asking for miracles, just honesty and communication about delays.
Was really fast. I received before I expected, that was really helpful.
Still waiting for my product. I have no idea why you keep asking me about it. The customer service is abysmal.
This was quick and easy to place the order for the book needed, however there was no indication when I placed her order how long it would take to get delivered. After a week of waiting it still had not shipped to me. After an additional 2-3 days without any indication of due date, I cancelled the order. Found the same book on Amazon to purchase for only $10 more than the rental price this site was charging- so that was another. I'd expect a deeper price difference for a rental. And now a week after cancelling the order, I've yet to see my refund.
Easy to order, organized website, good variety of books, good price / performance.
I tried 3 times to get this but but every time they canceled my order. It was for my son who is attending school in New Mexico. I found the book elsewhere.
I was quite surprised with how fast the delivery was. Just in time for college
Thank you for shopping with us! -ecampus
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Hi Mareceia,
We apologize for any inconvenience or confusion regarding the Pearson title you ordered. The title you ordered is part of an exclusive publisher rental program. The price of the rental is determined by the publisher; these titles are currently rental only. If the publisher does allow the title to be purchased, the purchase price will be listed within the MyAccount, once it is available. If you have any other questions or concerns, please visit our help desk at https://www.ecampus.com/help/help-desk. Thank you for choosing eCampus!