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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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Easy find. And quick delivery. Tracking of the package was efficient.
Books came in condition listed on website. Tracking feature was helpful for knowing when order would arrive.
I was disappointed with my experience purchasing this book (which was never delivered). Despite sending multiple emails, eCampus never responded with an estimate on when the book would be delivered. I instead went to Barnes & Noble and received the book in two days. Will not be using this site again.
My experience was only better because of the help guy on messages
While the purchase was easy enough, accessing the product was very, very difficult. Thus, I cancelled and returend the product.
A little late but it is in mint condition. It looks brand new, probably is.
There is no accurate information on the time frame to receive the book once ordered and no one answers attempts to obtain information.
I love that I found what I was looking for easily and found the site easily. I will definitely be coming back for all of my textbook needs! Shipping was super fast and I am very satisfied.
I did not receive my book so I paid over $100 for a book I did not receive. I am very dissatisfied. I would give it less than one star if that was an option.
I paid extra shipping to have the books delivered to my daughter on campus. On book was delivered and we are still waiting on the other one. Don't know why I paid the extra shipping.
The books are good and a great price. Took a big longer than expected to come.
I would like to have the book. I did not get the book. Not much more to say.
Book came as new. Looking forward to ordering more textbooks
So far so good. More feedback once book is received. I received my book exactly when it was said it would come and I was pleased with the service.
It has been easy learning and studying out of this book
My textbook never came! I ordered this textbook over 2 weeks ago and the order still says awaiting fulfillment.
Received the exact book in good condition and its even a new one!
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for your feedback and for choosing eCampus!