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eCampus.com

4.3

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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,526 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Prompt delivery
September 14, 2023

Easy find. And quick delivery. Tracking of the package was efficient.

Date of experience: September 14, 2023
Tennessee
1 review
0 helpful votes
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No comment
September 14, 2023

Books came in condition listed on website. Tracking feature was helpful for knowing when order would arrive.

Date of experience: September 14, 2023
Erin C. — eCampus.com Rep
over a year old

Thank you for your feedback and for choosing eCampus!

Pennsylvania
1 review
0 helpful votes
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Idk
September 14, 2023

It was a good website to order books from. Shipped fast.

Date of experience: September 14, 2023
New York
1 review
0 helpful votes
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Don't believe the delivery estimate
October 14, 2023

I was disappointed with my experience purchasing this book (which was never delivered). Despite sending multiple emails, eCampus never responded with an estimate on when the book would be delivered. I instead went to Barnes & Noble and received the book in two days. Will not be using this site again.

Date of experience: September 14, 2023
Ohio
1 review
0 helpful votes
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Late and no response from company
October 13, 2023

My experience was only better because of the help guy on messages

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2023
Virginia
1 review
0 helpful votes
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Not too good.
October 13, 2023

While the purchase was easy enough, accessing the product was very, very difficult. Thus, I cancelled and returend the product.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2023
Pennsylvania
1 review
0 helpful votes
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Good product
September 13, 2023

A little late but it is in mint condition. It looks brand new, probably is.

Date of experience: September 13, 2023
Michigan
1 review
0 helpful votes
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Terrible
October 13, 2023

There is no accurate information on the time frame to receive the book once ordered and no one answers attempts to obtain information.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2023
Montana
1 review
0 helpful votes
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Glad I purchased from here
September 13, 2023

I love that I found what I was looking for easily and found the site easily. I will definitely be coming back for all of my textbook needs! Shipping was super fast and I am very satisfied.

Date of experience: September 12, 2023
Ohio
1 review
0 helpful votes
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It was horrible! Never again
October 13, 2023

I did not receive my book so I paid over $100 for a book I did not receive. I am very dissatisfied. I would give it less than one star if that was an option.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2023
Louisiana
1 review
0 helpful votes
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Amazing!
September 12, 2023

I was a bit worried I wouldn't be able to find the right book but thankfully I was able to keep navigating the site with no issues.

Date of experience: September 12, 2023
Wisconsin
1 review
0 helpful votes
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Still waiting for book
October 12, 2023

I paid extra shipping to have the books delivered to my daughter on campus. On book was delivered and we are still waiting on the other one. Don't know why I paid the extra shipping.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2023
Utah
1 review
0 helpful votes
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This company is great
September 12, 2023

The books are good and a great price. Took a big longer than expected to come.

Date of experience: September 12, 2023
South Dakota
1 review
0 helpful votes
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Just send me my book.
October 12, 2023

I would like to have the book. I did not get the book. Not much more to say.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2023
Oregon
1 review
0 helpful votes
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Satisfactory
September 11, 2023

The website was straight forward and easily navigable.

Date of experience: September 11, 2023
New York
1 review
0 helpful votes
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Loaner text book
September 11, 2023

Book came as new. Looking forward to ordering more textbooks

Date of experience: September 11, 2023
Colorado
1 review
0 helpful votes
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Good experience
October 11, 2023
Updated review

So far so good. More feedback once book is received. I received my book exactly when it was said it would come and I was pleased with the service.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2023

So far so good
September 1, 2023
Previous review

So far so good. More feedback once book is received

Date of experience: September 1, 2023
Texas
1 review
0 helpful votes
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Na
September 11, 2023

It has been easy learning and studying out of this book

Date of experience: September 11, 2023
Maryland
1 review
0 helpful votes
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Never got the book
October 11, 2023

My textbook never came! I ordered this textbook over 2 weeks ago and the order still says awaiting fulfillment.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2023
California
1 review
0 helpful votes
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Thumbs up!
September 11, 2023

Received the exact book in good condition and its even a new one!

Date of experience: September 11, 2023