Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eCampus.com

eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


Sponsored message from eCampus.com
Use Coupon Code SITEJABBER for 3% Off Your Order!
Claim Deal
How would you rate eCampus.com?
grey stargrey stargrey stargrey stargrey star

eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,523 reviews

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
Follow Johanna K.
Unfollow Johanna K.
Share Review
Report Review

Order
June 7, 2024

Super easy ordering and free shipping
Cheaper than other places

Date of experience: May 28, 2024
Michigan
1 review
0 helpful votes
Follow Tania Y.
Unfollow Tania Y.
Share Review
Report Review

Too expensive
June 6, 2024
Updated review

Easy and didnt have to struggle doing it too expensive for being a rental and didnt have options for buying the book just renting and ebook

Date of experience: May 26, 2024
Erin C. — eCampus.com Rep
over a year old

Good morning,
Our book prices are comparable to other rental companies, prices also fluctuate daily, depending on supply and demand. We value you as a customer and appreciate your feedback. Thank you for choosing eCampus!


Easy and didnt have to struggle doing it
May 23, 2024
Previous review

Easy and didnt have to struggle doing it

Date of experience: May 12, 2024
California
1 review
0 helpful votes
Follow Cindy S.
Unfollow Cindy S.
Share Review
Report Review

Arrives on time
June 6, 2024

Packages/books always arrive on time and they don't get lost when they are being shipped to a certain location.

Date of experience: May 26, 2024
Georgia
1 review
0 helpful votes
Follow elise R.
Unfollow elise R.
Share Review
Report Review

Able to find book used...
June 3, 2024

Easy search for a great price; happy to find it in used condition.

Date of experience: May 24, 2024
Florida
1 review
0 helpful votes
Follow Amala D.
Unfollow Amala D.
Share Review
Report Review

Heidhdh
May 30, 2024
Updated review

Thorjehehrbejejdidjdjdieodbdjdidjdndjdjdidjejejbejdjdbdbdb

Date of experience: May 20, 2024

Chemistry
May 9, 2023
Previous review

Very good I loved this book a lot. Definitely recommend

Date of experience: May 8, 2023
Georgia
1 review
0 helpful votes
Follow Paris J.
Unfollow Paris J.
Share Review
Report Review

It was great.
May 30, 2024

Both of my book came on time before classes start.

Date of experience: May 20, 2024
Texas
1 review
0 helpful votes
Follow Ericka P.
Unfollow Ericka P.
Share Review
Report Review

Thank you eCampus
May 29, 2024

Wow! Prices are so reasonable and really helps a struggling college student.

Date of experience: May 19, 2024
Michigan
1 review
0 helpful votes
Follow Jackie K.
Unfollow Jackie K.
Share Review
Report Review

Good condition
May 29, 2024

Be careful of the rings...snags the pages when you turn the pages...other than that its great for the price

Date of experience: May 19, 2024
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping at eCampus!

Idaho
1 review
0 helpful votes
Follow Stevan V.
Unfollow Stevan V.
Share Review
Report Review

Good price but slow shipping
May 26, 2024

It may have been more advantageous to buy the book at full price to get this faster from Amazon than renting it and having to wait so long to receive it.

Date of experience: May 16, 2024
Colorado
1 review
0 helpful votes
Follow Jennifer H.
Unfollow Jennifer H.
Share Review
Report Review

Quick and easy
May 24, 2024

My experience was good. The site is easy to use and I had no issues finding the book I needed and the time period that I needed.

Date of experience: May 14, 2024
South Carolina
1 review
0 helpful votes
Follow Heather S.
Unfollow Heather S.
Share Review
Report Review

Great
May 23, 2024

I'm very very very very very very very very very very very very happy

Date of experience: May 13, 2024
New York
2 reviews
1 helpful vote
Follow Beverly T.
Unfollow Beverly T.
Share Review
Report Review

Good experience
May 22, 2024

Overall fast delivery. Overall follow up well until product delivery.

Date of experience: May 12, 2024
Washington
1 review
0 helpful votes
Follow Samantha F.
Unfollow Samantha F.
Share Review
Report Review

Social work
May 21, 2024

The communication was frustrating. The book was "shipped" without a shipping label for 5 days. I ordered it from somewhere else in case it never showed up and the second one showed up 4 days before the ecampus one. It took multiple weeks to show up. I would not use ecampus if you need the book quickly.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 11, 2024
Ohio
1 review
0 helpful votes
Follow Sara A.
Unfollow Sara A.
Share Review
Report Review

Super easy
May 20, 2024

This is the second time I rented a book from eCampus. It was easy to find the book I needed and for a low cost which I like. Not only that but delivery time is pretty good too.

Date of experience: May 9, 2024
Erin C. — eCampus.com Rep
over a year old

Thank you for your feedback and for choosing eCampus!

Oregon
1 review
0 helpful votes
Follow Rechelle D.
Unfollow Rechelle D.
Share Review
Report Review

Thumbs up
May 19, 2024

The book arrived in good condition and arrived promptly.

Date of experience: May 9, 2024
Michigan
1 review
0 helpful votes
Follow Deanna Z.
Unfollow Deanna Z.
Share Review
Report Review

Great service
May 17, 2024

Quick and easy ordering and delivery. Book arrived on time and in great condition.

Date of experience: May 7, 2024
California
1 review
0 helpful votes
Follow Robert J.
Unfollow Robert J.
Share Review
Report Review

Transaction was good
May 16, 2024

Quick and easy to use. Good.experience for obtaining reading material.

Date of experience: May 6, 2024
Florida
1 review
0 helpful votes
Follow Kristen J.
Unfollow Kristen J.
Share Review
Report Review

My order was cancelled on me.
May 16, 2024

I never received the textbook I ordered. Very frustrating.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 6, 2024
Maryland
1 review
0 helpful votes
Follow Annette X.
Unfollow Annette X.
Share Review
Report Review

Understanding Human Sexuality
May 16, 2024

To purchase this resource outright cost too much. I was glad to have this option to rent.

Date of experience: May 6, 2024
Washington
1 review
0 helpful votes
Follow Corrina V.
Unfollow Corrina V.
Share Review
Report Review

Solid book
May 7, 2024

I found it really easy to buy and get this textbook.

Date of experience: April 26, 2024