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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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Super easy ordering and free shipping
Cheaper than other places
Easy and didnt have to struggle doing it too expensive for being a rental and didnt have options for buying the book just renting and ebook
Easy and didnt have to struggle doing it
Packages/books always arrive on time and they don't get lost when they are being shipped to a certain location.
Easy search for a great price; happy to find it in used condition.
Wow! Prices are so reasonable and really helps a struggling college student.
Be careful of the rings...snags the pages when you turn the pages...other than that its great for the price
Thank you for shopping at eCampus!
It may have been more advantageous to buy the book at full price to get this faster from Amazon than renting it and having to wait so long to receive it.
My experience was good. The site is easy to use and I had no issues finding the book I needed and the time period that I needed.
I'm very very very very very very very very very very very very happy
Overall fast delivery. Overall follow up well until product delivery.
The communication was frustrating. The book was "shipped" without a shipping label for 5 days. I ordered it from somewhere else in case it never showed up and the second one showed up 4 days before the ecampus one. It took multiple weeks to show up. I would not use ecampus if you need the book quickly.
This is the second time I rented a book from eCampus. It was easy to find the book I needed and for a low cost which I like. Not only that but delivery time is pretty good too.
Thank you for your feedback and for choosing eCampus!
The book arrived in good condition and arrived promptly.
Quick and easy ordering and delivery. Book arrived on time and in great condition.
Quick and easy to use. Good.experience for obtaining reading material.
I never received the textbook I ordered. Very frustrating.
To purchase this resource outright cost too much. I was glad to have this option to rent.
I found it really easy to buy and get this textbook.
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Good morning,
Our book prices are comparable to other rental companies, prices also fluctuate daily, depending on supply and demand. We value you as a customer and appreciate your feedback. Thank you for choosing eCampus!