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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,531 reviews

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California
1 review
0 helpful votes
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Date of experience: June 9, 2024
Texas
1 review
0 helpful votes
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Good Experience
June 17, 2024

That was easy and fast shopping experience, Recommend to all who like to do rental.

Date of experience: June 6, 2024
Massachusetts
1 review
0 helpful votes
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Nice experience!
June 16, 2024

I would recommend it. They are the best and have affordable prices.

Date of experience: June 6, 2024
Missouri
1 review
0 helpful votes
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Satisfied
June 16, 2024

Book was as described, price was fair. Required text, so I got what I needed for less than buying new. Good enough for me.

Date of experience: June 6, 2024
North Carolina
1 review
0 helpful votes
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The textbook I ordered was very hard to find for purchase on other websites. The other limited options were also at a very high overall cost. This purchase was not only affordable, the shipping was efficient, and the book is in great condition.

Date of experience: June 5, 2024
Connecticut
1 review
0 helpful votes
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Best decision I made
June 15, 2024

Being able to rent this book was amazing. It's an intro course and I did not want to spend so much on a book I would not reference in 5 years from now.

Date of experience: June 5, 2024
Arizona
1 review
0 helpful votes
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NA
June 15, 2024

Great experience finding the books I needed and ordering was simple.

Date of experience: June 4, 2024
Nebraska
1 review
0 helpful votes
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I am so thankful for the free digital for 7 days that one of the books has. I wish it was for both of the books i purchased!

Date of experience: June 4, 2024
Ohio
1 review
0 helpful votes
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Good purchase
June 15, 2024
Updated review

Love Shopping here, good prices, satisfactory compared to other shopping sites.

Date of experience: June 4, 2024

Good experience
September 27, 2021
Previous review

Good experience

Date of experience: September 27, 2021
Illinois
1 review
0 helpful votes
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I rented multiple textbooks through Ecampus because they offered the best price for law school textbooks. They say you can rent the book at a lower rate and then return it at the end of the semester. I was charged full price at the end of the semester because my books were "damaged." I asked customer service to explain how they were damaged, because the textbooks were in good shape when I sent them back. They told me I was being charged for "excessive highlighting" and was charged $300 for each book. When they sent me a picture of the "excessive highlighting," three lines of text had been highlighted. I was ripped off and there is no appeals process. Do not rent or use Ecampus if you plan on highlighting in the books. Maybe just don't use Ecampus at all. Completely predatory to students who do not have $$$$$ to spend thousands on new books.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Living art
June 14, 2024

Loose leaf held together with rubber bands, be careful when opening

Date of experience: June 4, 2024
Louisiana
1 review
0 helpful votes
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None
June 14, 2024

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Date of experience: June 4, 2024
Florida
1 review
0 helpful votes
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The book arrived on time!
June 14, 2024

Renting the textbook was easy to do through their website, and the book showed up on time!

Date of experience: June 3, 2024
Pennsylvania
1 review
0 helpful votes
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The listing was very up-front and accurate about the arrival time of the textbook. I received it in great condition and was notified of the shipment progress multiple times.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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I'm pleasantly surprised.
June 14, 2024
Updated review

Quick and easy process. Wish I had ordered all my text this way. Only one thing, I'm unsure about the return process but I'm sure I'll get an email.

Date of experience: June 3, 2024

Quick and easy
May 27, 2024
Previous review

Quick and easy

Date of experience: May 17, 2024
Ohio
1 review
0 helpful votes
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June 13, 2024

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Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
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Great delivery time
June 13, 2024

Book was easy to order and had an option to ship faster. Book was in good condition too. Great experience!

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Thank you
June 13, 2024

The overall experience was good. There were only some defaults to the book since it is a used one.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Rentals are the way to go!
June 13, 2024

Hello! This is my first time renting a textbook and it has been helpful so far. Cost effective and efficient.

Date of experience: June 3, 2024
Pennsylvania
1 review
0 helpful votes
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I was able to find the book I needed for the course I was taking and purchase it without any difficulty.

Date of experience: June 3, 2024