Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Like a new book, very good website to save cost. Highly recommended!
Not as expensive as other stores, and a good selection of volumes.
Good and easy to shop and find the book needed for your class!
Excellent experience. Great prices. It was received on time and great price.
If I were to have purchased this book through my university's bookstore, I would have paid substantially more, so I am pleased with the book I received for the price I paid.
I rented a book from ecampus last semester and when I received the book a few of the pages were wrinkled but nothing out of the ordinary for a used rental book. However, when I returned the rental I was charged a fee of OVER $100 because the book was deemed "UNUSABLE" citing water damage. I returned the book in the same condition in which it was received. When I originally opened the shipping packaging nothing was wet, and while the book was in my care no water came in contact with the book. Because I did not report the "damage" when I received the book, ecampus deemed that it occurred while in my care. Customer service was entirely unhelpful and is only available via "live chat" which is also ridiculous. If you choose to rent from this company report any less than perfect issues with the books right away, otherwise they may charge you a ridiculous amount of money. I DO NOT RECOMMEND THIS COMPANY and will NEVER use them again nor suggest it to my friends/fellow students. I wish I could give them less than 1 star because they don't even deserve that. DO NOT RENT FROM THEM!
I cancelled my book order with customer service. I was told my refund would go back to my Venmo Account in 3-5 business days. It never arrived. I contacted customer service again and this time was told I would get my refund in 30 days via check in the mail, but since they only cut checks on Thursdays, it would be an additional week. Unless you have unlimited time to chase down your refund with customer service, I would order from somewhere else.
It is ok with free shipping. Thanks for that. However, there is no refund for price changing even within 2 to 3 weeks since ordered.
Fast and convenient for people who work a lot. Will choose this service again.
Easy process. Quick delivery. Hassle free. Textbook is like brand new. I also appreciate e-campus confirming that the book was delivered
Shipping price should be included before checking out
My experience was good as textbook rentals go. I used a price comparison, and this was the cheapest one.
The site was easy to use and navigate however I had 2 other items that were cancelled and got no notification. It was only when I realized that I hadn't gotten the books- about 2 weeks later that I found out.
Great condition, hard cover copy, few scribbles in some of the pages, otherwise great condition! This copy IS actually the 2024 Release Edition, regardless of the picture shown of the old edition. Would highly recommend! I saved A LOT by renting this online rather than purchasing in my college bookstore. Fast delivery.
Book is good enough for class, but item description wasn't clear that it would be printed on very thin flimsy paper hole punched for a 3 ring binder.
Thank you for your feedback and for choosing eCampus!
For easy to purchase books or receive online textbooks! Customer service helps you quick if you need support too
Always the best to help me find the cheapest books for college!
HORRIBLE! The book claimed it would be delivered in a matter of days and instead took weeks! The book came in too late and I couldn't complete my assignments in time so I got a 0% on all the assignments that required this book to complete. All because it wasn't delivered in time. I paid a ridiculous rented amount of $50 all for it too come in weeks too late and completely filthy dirty! It has dirt and every kind of stains you can possibly imagine on it and all kinds of writings and highlighting's! I couldn't even touch the thing without putting gloves on! The experience and this book and the price, all of it is just HORRIBLE! NEVER will i rent or buy a book from this company again!
Very easy to navigate. Always has the books I am looking for.
The books I needed were easy to find and the most affordable option I found. They also shipped very quickly so I didn't need to worry about not having them in time for the semester. They are also in very good condition.
Shipped quickly, reasonable price, and it was a hard to find elsewhere textbook!
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for choosing eCampus!