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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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Very easy to navigate. Always has the books I am looking for.
The books I needed were easy to find and the most affordable option I found. They also shipped very quickly so I didn't need to worry about not having them in time for the semester. They are also in very good condition.
Shipped quickly, reasonable price, and it was a hard to find elsewhere textbook!
Great no.problem with receiving the product. I. Good condition no damaged pages.
I selected standard shipping for my order which unbeknownst to me was actually usps bound printed matter, which is USPS slowest and least reliable method. Now I have to worry about my textbook not arriving before my classes start. Ecampus should label shipping methods clearly at checkout "standard" should be referred to as "economy".
My son ordered the book first but was cancelled due to some issue that ecampus couldn't verify his credit card, I had to order the book for him.
The book was in top condition. I prefer a textbook over a digital copy.
This online service of renting the books was so helpful in nursing school
Libros en perfecto estado para comprar o rentar, una excelente opcion!
Came on time and really was happy in its arrival. Was delivered with care and was able to track it efficiently
Easy to order and items arrived quickly! The order arrived exactly as described. ECampus is my go-to source for textbooks!
Finding the book was easy, and buying was just as easy. Would recommend.
Book came on time after a last minute order. Book was in great condition.
I needed the books quickly, and it took weeks for them to arrive. Upon receiving my complaint, eCampus provided me with the means of returning the books without paying the restocking fee. I appreciate the responsive customer service.
Ordered the book. Waited almost two weeks for it to ship. Then order was canceled out of the blue. Don't shop with ecampus if you really want or need something
Textbook necessary for one of my classes, ordered a week before class started and came within the e first week of class. Still had to pay a pretty hefty price though, even for a rental
It was faster! Just in time for my class. I hope it helps me with my homeworks instead of the electronic version.
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


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