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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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Bad experience with ecampus. Was charged more than supposed to
I am so happy i can buy a textbook for a fraction of the price. It is so nice to not have to break the bank and still receive a quality textbook.
I had a good experience. I got my book in time and it was also in good condition.
Great place for college students. Books availability makes it easier for students.
My book was delivered to the wrong address. UPS hasn't responded, and my local post office said to wait a few days. It's been a few weeks, and still no book. The company refuse to resend or refund my money.
I ordered books from Ecampus on the 24th of July and never received them. I contacted customer service about cancellation and refund but I received no response. It's really frustrating because I need these books for college and they never even responded to my emails and phone calls.
The books arrived quickly and they were in good condition. Satisfied with this experience.
Great service for getting your college texts at a reasonable price! They delivered quickly and had a variety of options.
The international shipping to Canada is insane. I've had items shipped from the other side of the planet for far less. The order was cancelled and I'm awaiting my refund which still has not been issued. If you cannot get the books you sell, do not sell them.
Found the pocket book needed for fire academy which was somewhat hard to find
Felt weird buying off of here because it looks a little sketchy at first but got my order pretty quickly and very satisfied.
Verity option with affordable price available. Great customer service.
Easy to order and very fast delivery. The textbook looks like new. Thank you.
This is my daughter's first college course, and they are psyched about this book! Thanks for the great shopping experience!
Easy and fast delivery. Would recommend to others. Glad they had what we needed
The process to order the book was easy and the best part was delivery was on time
Fast shipping, book in excellent condition! I searched everywhere for best deals! This is where I will go from now on.
It was very good and my books came in on time. They will on time for class
Rental in good condition. I appreciate that I was able to apply coupons to my purchase total.
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for your feedback and for shopping at eCampus!