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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,526 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Decent
August 29, 2024

Came on time and in one piece, website was a tad tricky, but overall, it was helpful

Date of experience: August 19, 2024
Erin C. — eCampus.com Rep
over a year old

Thank you for your feedback and for shopping at eCampus!

California
1 review
0 helpful votes
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Bad
August 29, 2024

Bad experience with ecampus. Was charged more than supposed to

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2024
California
1 review
0 helpful votes
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Amazing Experience
August 28, 2024

I am so happy i can buy a textbook for a fraction of the price. It is so nice to not have to break the bank and still receive a quality textbook.

Date of experience: August 18, 2024
Georgia
1 review
0 helpful votes
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Good!
August 28, 2024

I had a good experience. I got my book in time and it was also in good condition.

Date of experience: August 18, 2024
Texas
1 review
0 helpful votes
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Reasonable pricing and availability
August 27, 2024

Great place for college students. Books availability makes it easier for students.

Date of experience: August 17, 2024
Texas
1 review
0 helpful votes
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Trashy Service
August 27, 2024

My book was delivered to the wrong address. UPS hasn't responded, and my local post office said to wait a few days. It's been a few weeks, and still no book. The company refuse to resend or refund my money.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 17, 2024
Illinois
1 review
0 helpful votes
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Very bad experience.
August 27, 2024

I ordered books from Ecampus on the 24th of July and never received them. I contacted customer service about cancellation and refund but I received no response. It's really frustrating because I need these books for college and they never even responded to my emails and phone calls.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 17, 2024
Louisiana
1 review
0 helpful votes
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Easy Peasy Lemon Squeezy
August 26, 2024

The books arrived quickly and they were in good condition. Satisfied with this experience.

Date of experience: August 16, 2024
Utah
1 review
0 helpful votes
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Great service!
August 26, 2024

Great service for getting your college texts at a reasonable price! They delivered quickly and had a variety of options.

Date of experience: August 16, 2024
Canada
1 review
0 helpful votes
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I could not get the books inordered
August 26, 2024

The international shipping to Canada is insane. I've had items shipped from the other side of the planet for far less. The order was cancelled and I'm awaiting my refund which still has not been issued. If you cannot get the books you sell, do not sell them.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 16, 2024
California
1 review
0 helpful votes
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Searching for a book
August 26, 2024

Found the pocket book needed for fire academy which was somewhat hard to find

Date of experience: August 15, 2024
Arkansas
1 review
0 helpful votes
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Felt weird buying off of here because it looks a little sketchy at first but got my order pretty quickly and very satisfied.

Date of experience: August 15, 2024
Ohio
1 review
0 helpful votes
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Great experience
August 25, 2024

Verity option with affordable price available. Great customer service.

Date of experience: August 15, 2024
Pennsylvania
2 reviews
0 helpful votes
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Textbook Order Promptly Recieved
August 25, 2024

Easy to order and very fast delivery. The textbook looks like new. Thank you.

Date of experience: August 15, 2024
Ohio
1 review
0 helpful votes
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Thanks so much!
August 25, 2024

This is my daughter's first college course, and they are psyched about this book! Thanks for the great shopping experience!

Date of experience: August 15, 2024
New York
1 review
0 helpful votes
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Easy and fast delivery
August 25, 2024

Easy and fast delivery. Would recommend to others. Glad they had what we needed

Date of experience: August 15, 2024
California
2 reviews
0 helpful votes
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Quick ordering
August 25, 2024

The process to order the book was easy and the best part was delivery was on time

Date of experience: August 15, 2024
Virginia
2 reviews
0 helpful votes
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Best deal around!
August 25, 2024

Fast shipping, book in excellent condition! I searched everywhere for best deals! This is where I will go from now on.

Date of experience: August 14, 2024
New York
1 review
0 helpful votes
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None
August 25, 2024

It was very good and my books came in on time. They will on time for class

Date of experience: August 14, 2024
Illinois
1 review
0 helpful votes
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Reliable
August 24, 2024

Rental in good condition. I appreciate that I was able to apply coupons to my purchase total.

Date of experience: August 14, 2024