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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,543 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Received the Textbook I Needed!
September 17, 2024

Super fast shipping. I needed it for college so I'm thankful it came to me sooner than expected. Item in good shape.

Date of experience: September 7, 2024
Illinois
1 review
0 helpful votes
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G
September 17, 2024

Nanananananananananananananananananananananananananana

Date of experience: September 7, 2024
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing eCampus!

Illinois
1 review
0 helpful votes
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Pleasant surprise it showed up
September 17, 2024

I ordered the book a few weeks ago and Ecampus let me know they did not find it in their inventory. They gave a refund to my credit card. Then yesterday it was delivered. The book is in great shape as this is a technical book, one you use continually while working the pattern and instructions. Over and over again. For years. Thank you for sending this.

Date of experience: September 7, 2024
Utah
1 review
0 helpful votes
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Garbage
September 16, 2024

I paid to have a book delivered by Sep.5th, but according to the tracking, the book is still in Kentucky and has been there for two days. I NEED this book for class and every day I don't have it I get further behind!

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2024
Pennsylvania
1 review
0 helpful votes
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Review
September 16, 2024

Very fast shipping time although this book is not an easy read. It's very lengthy.

Date of experience: September 6, 2024
Wisconsin
1 review
0 helpful votes
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Too Long to Ship
September 16, 2024

I ordered the book, and two weeks went by, and the book never shipped, so I canceled my order and purchased it from another source.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2024
Mississippi
2 reviews
0 helpful votes
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Good
September 16, 2024

The book arrived fast and in good condition and was not expensive

Date of experience: September 6, 2024
California
1 review
0 helpful votes
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My experience
September 16, 2024

My experience is excellent. When i called or did the chat i was treated with respect and they made sure they answered all of my questions and concerns. Thank you so much for your help.

Date of experience: September 6, 2024
California
1 review
0 helpful votes
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When thinking of books for a college class, I often think of how over priced books are and how expensive college is.
This website provides some of the best prices I have seen, but it takes longer than other sites to actually receive the books. That is the only down side.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2024
New York
1 review
0 helpful votes
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Rental
September 16, 2024

I rented the book for my online college class. Found out it was the wrong book. Now its on its way back

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2024
West Virginia
1 review
0 helpful votes
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Ease of getting it.
September 16, 2024

Easy to find and came quickly. Will further review once we return the rental.

Date of experience: September 6, 2024
California
1 review
0 helpful votes
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Great
September 16, 2024

Brand new book- awesome. Wish price was lower for rental though

Date of experience: September 6, 2024
Erin C. — eCampus.com Rep
over a year old

Thank you for being a valued customer! -eCampus

North Carolina
1 review
0 helpful votes
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Poor Service
September 16, 2024

I'm still waiting to receive a refund for my order. No one has gotten back to me.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2024
Kentucky
1 review
0 helpful votes
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Good experience
September 16, 2024

Received the books ordered at a very good price. The only draw back was that it took over a week to be delivered. We ordered several other books from other sites that came within 2 days.

Date of experience: September 6, 2024
California
1 review
0 helpful votes
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Awesome
September 16, 2024

I highly recommend this book if you want to dive deeper into the world of business. The overall price I paid was great for the amount of material that is brought with the book and the delivery time came in quicker than what was anticipated.

Date of experience: September 6, 2024
North Carolina
1 review
0 helpful votes
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Plenty of books available, decent prices
September 16, 2024
Updated review

The site was easy enough to use once I got the hang of it as a college freshman. I hadn't done book ordering before. Prices were good or better than other sites. I am very surprised and disappointed that three weeks later. I still don't have one of my books though.

Date of experience: September 6, 2024
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing eCampus!


Easy site to use
August 30, 2024
Previous review

Easy site to use

Date of experience: August 19, 2024
Ohio
1 review
0 helpful votes
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Where is my text book?
September 16, 2024

I ordered a Sociology textbook that I need for a class for my degree. After paying extra for faster shipping, I still haven't received my textbook. I ordered it on 8/19 and today is 9/6. There is no costomer service phone number, just a "AI" Chatbot that doesn't help at all. So I have 50 dollars tied up in a book that I don't have. I am three weeks into my Sociology class, and very disgusted with my situation. Honesty goes a long way. If they would have told me they they didn't have it, I would have went somewhere else. This is the worst online experience I have had yet!

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2024
District of Columbia
2 reviews
0 helpful votes
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No
September 16, 2024

Nononononononononononononononononononononononononononononononononononononononononononononononononononononononononononono

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2024
Georgia
1 review
0 helpful votes
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Reliable and on time delivery
September 16, 2024

Easy menu to navigate to what I needed and book arrived at my house on time.

Date of experience: September 6, 2024
Arizona
1 review
0 helpful votes
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Great pricing and shipped pretty fast
September 15, 2024

Great experience with getting my books shipped to me and good on pricing

Date of experience: September 5, 2024