eCampus.comReviews 6,577

Purchasing was fine. I would rather have an option to buy a used book.

My experience was good. The book came as new, well packaged, and arrived early.

One of my books shipped on time and the second didn't. I received the first book about a week after ordering and the second didn't ship until after 9 days from ordering. The customer rep I spoke to also didn't help and tried to tell me that I was confused about shipping times. I chose the "ship working 3-5" days and it shipped 9 days after.

Rented a book and it was shipped within a few a days, rental was pretty cheap as well. The book was also in good condition if not almost new.

I was thrilled that I was able to find an online company like eCampus that could do overnight delivery.

My Experience has been great and will order again if I have too.

I ordered a textbook for rental. It did not arrive even after the expected delivery date, and tracking information was not working. I waited patiently, thinking there was a delay. I followed up with an email to Customer Service, which just sent me an automated reply telling me to check the tracking number. I chatted with Customer Service, and the agent supposedly checked my order number and told me that it should be delivered the following day. I waited two more days and there was no delivery. I contacted Customer Service again via chat, and this time the agent said the item must have been lost in transit. I did not receive fair customer service for this order and no longer trust this company.

I would definitely recommend this company. I rented a book for my daughter's college class. It looks like it is brand new. I am very happy with the rental cost. Shipping was fast.

Were on the hunt for a used textbook of a particular edition. These guys had just what we needed. We chose to buy the used book vs rent it. Arrived as described, pretty quick shipping. Not cheap, but less expensive than new!

I was able to rent this book instead of buying it for a cheaper price and I was able to receive it within the week!

Great well taken care of products. Thank you for your rental service!

Website was very easy to navigate and it had the items I needed

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Thank you the delivery process was easy and great and I'll be sure to return

Still waiting on order updates and the order itself. The book never arrived.

Good availability and fair price. Ordering app did not permit a multiple order of the same textbook (I needed 2).

Terrible, never received product, no response with eta provided.

Fast and easy, they had what i needed
The product received was the product promised and in the condition promised

Excellent but expensive
Also book purchased has no resale value— so why was it so expensive

Book descriptions vague (unclear if supplemental materials exist for textbook un the first place, had to contact a representative to confirm I was even ordering the right thing) and check out process awful. Coupon code did not work. Paypal integration didn't work.