On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great, the process was fairly smooth. Thanks for everything.
Book was priced well with only minimal moisture damage (wavy page edges)
Thank you for letting us know about the condition of the book. Your account has been noted. -eCampus
Product was advertised as having 'free shipping' but truly had over ten dollars in required fees for shipping.
Edit: I was reached out to by the company, and had it explained to me that you either get free shipping OR a discount. I didn't know, haha, but if I did I would not have used the discount code provided. I ended up paying more for my book than not.
Still, very fast shipping! I got the book right before my lab, and my email let me know exactly where my order was at all times, and when it arrived. I got what I ordered, so despite the confusion with their free-shipping claims, I am satisfied with my purchase.
It was easy to place an order. I will see how the condition of the book is when received. I hope it is NEW as shown in the description.
Received the book in perfectly new condition - Thanks!
Quick, easy, service, however still costly. Really nice job on the stomper service side, but there has to be a way to keep prices down.
Decent price paid for a $130 textbook for a college course. Delivery took about 2 weeks when it said 6-10 days but overall I received it in good condition.
Thank you for your feedback and for shopping at eCampus!
Not in interested in providing a rating beyond basic would I recommend
Thank you for shopping with us! -eCampus
Seems good. Decent price. Easy to order and arrived reasonably promptly.
The book came on time. When I received it, it was in perfect conditions like it was new.
Thank you for my purchase, the accuracy was as described. Would order from again.
Took much longer to arrive than books from other sites but they sent me a brand new textbook so I'm happy overall
Took longer than expected to arrive (8 days), but the quality is great.
Thank you for shopping with us! -eCampus
The textbook is unbound, ripped, and the pages are loose leaf. This was not implied on the rental purchase website. Price is good but book quality is poor. Had to put it in a binder.
Great chemistry 1 book. Fast shipping and fair rental price. Would recommend
The title page came slightly ripped and also the delivery was slightly delayed as well.
I found a great price on a used textbook. ORdered and delivered within the promised timmeframe.
Website does not update and is confusing if the usps or ecampus website is correct.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you! -eCampus