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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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On time and delivered no problems at all thank you for everything g
Textbook looks brand new and the delivery was fast. Looking forward to using it.
I received the book in the mail at a good price and within the time agreed upon. I would like the mail tracking system to update more frequently, but everything else was good.
The site, eCampus had the textbook that I needed. The delivery was a bit chaotic, (no fault of eCampus), overall a good experience.
Thank you for shopping with us! -eCampus
Was able to find a used copy of a needed textbook for a psych class for a fraction of the cost that I found it everywhere else! The only issue was that I was supposed to receive my order in about 3 days and it took about 3 more after that, so I was waiting for the book when I needed it for class. No issues with the book, quality as expected with it being used.
Thank you for your feedback and for choosing eCampus!
Last time I ordered a book and it was a VERY expensive book, almost $300. When it came it looked like someone had been throwing it around the room. It was supposed to be a NEW book for that much money and it had been highlighted in already. Not to mention the condition of the outside of the book. I really needed the book and didnt have time to wait to have it replaced or get it somewhere else. I am hoping that this experience is a lot better since Im renting this time.
Quick and easy! Book is in good condition and was a fair price for renting.
This was easy to locate the book and to order. Very helpful and easy to order.
Very quick and easy to use. The website was wonderful and the delivery service was quick.
It arrived on time which I like and it didn't make me wait so far 5/5.
Great and easy experience, it was easy to find the book online and rent it.
Purchasing the rental was easy.
Very smooth and easy! Delivery was easier and earlier than expected
Book came in and was in great condition! The book got here around the time it said it would, give or take a day, but the only problem I had was with shipping. It does say to allow their website 24-48 hours to update about shipping, but I never received updates past its initial message. Which ended up being ok because I got my book in time, but I was a little stressed because I wasn't able to see where it was.
Thank you for your feedback and for choosing eCampus!
One book arrived about when I expected, the other was a few days later than I would have have liked but no big issues. I can't complain.
Thank you for being a valued customer! -eCampus
The delivery rate was on time and met my schedule regarding school. I intend to use your services in the future.
Book came in a good condition and arrived quickly. Overall good experience.
Cake fairly quickly and at a good price after being unable to find it at an affordable rate anywhere else
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for shopping at eCampus!