Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eCampus.com

eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


Sponsored message from eCampus.com
Use Coupon Code SITEJABBER for 3% Off Your Order!
Claim Deal
How would you rate eCampus.com?
grey stargrey stargrey stargrey stargrey star

eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,511 reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow Gabriel G.
Unfollow Gabriel G.
Share Review
Report Review

On time
February 8, 2025

On time and delivered no problems at all thank you for everything g

Date of experience: January 31, 2025
New York
1 review
0 helpful votes
Follow Michael Q.
Unfollow Michael Q.
Share Review
Report Review

Grrat
February 8, 2025

Textbook looks brand new and the delivery was fast. Looking forward to using it.

Date of experience: February 15, 2025
Washington
1 review
0 helpful votes
Follow Jodie W.
Unfollow Jodie W.
Share Review
Report Review

Received book in mail at good price
February 8, 2025

I received the book in the mail at a good price and within the time agreed upon. I would like the mail tracking system to update more frequently, but everything else was good.

Date of experience: January 28, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping at eCampus!

Florida
1 review
0 helpful votes
Follow Cherisse K.
Unfollow Cherisse K.
Share Review
Report Review

Exactly what I wanted.
February 8, 2025

The site, eCampus had the textbook that I needed. The delivery was a bit chaotic, (no fault of eCampus), overall a good experience.

Date of experience: February 12, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Indiana
1 review
0 helpful votes
Follow Bri A.
Unfollow Bri A.
Share Review
Report Review

Was able to find a used copy of a needed textbook for a psych class for a fraction of the cost that I found it everywhere else! The only issue was that I was supposed to receive my order in about 3 days and it took about 3 more after that, so I was waiting for the book when I needed it for class. No issues with the book, quality as expected with it being used.

Date of experience: January 28, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for your feedback and for choosing eCampus!

Maryland
1 review
0 helpful votes
Follow Wendy B.
Unfollow Wendy B.
Share Review
Report Review

Previous experience
February 8, 2025

Last time I ordered a book and it was a VERY expensive book, almost $300. When it came it looked like someone had been throwing it around the room. It was supposed to be a NEW book for that much money and it had been highlighted in already. Not to mention the condition of the outside of the book. I really needed the book and didnt have time to wait to have it replaced or get it somewhere else. I am hoping that this experience is a lot better since Im renting this time.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 24, 2024
Kansas
1 review
0 helpful votes
Follow Rome F.
Unfollow Rome F.
Share Review
Report Review

Awesome service!
February 8, 2025

Quick and easy! Book is in good condition and was a fair price for renting.

Date of experience: February 12, 2025
New York
1 review
0 helpful votes
Follow Katie F.
Unfollow Katie F.
Share Review
Report Review

This was quick and easy
February 8, 2025

This was easy to locate the book and to order. Very helpful and easy to order.

Date of experience: February 15, 2025
Texas
1 review
0 helpful votes
Follow Marilu W.
Unfollow Marilu W.
Share Review
Report Review

Good condition
February 8, 2025

Received books within timely manner even with inclement weather.

Date of experience: January 28, 2025
Ohio
1 review
0 helpful votes
Follow Natalee O.
Unfollow Natalee O.
Share Review
Report Review

Excellent quality
February 8, 2025

Very quick and easy to use. The website was wonderful and the delivery service was quick.

Date of experience: February 11, 2025
Florida
1 review
0 helpful votes
Follow Jordan L.
Unfollow Jordan L.
Share Review
Report Review

Fast Delivery
February 8, 2025

It arrived on time which I like and it didn't make me wait so far 5/5.

Date of experience: January 9, 2025
Connecticut
1 review
0 helpful votes
Follow Isabel Q.
Unfollow Isabel Q.
Share Review
Report Review

Good service
February 8, 2025

Great and easy experience, it was easy to find the book online and rent it.
Purchasing the rental was easy.

Date of experience: January 28, 2025
Michigan
1 review
0 helpful votes
Follow Berhanesh J.
Unfollow Berhanesh J.
Share Review
Report Review

Best place to order books!
February 8, 2025

Very smooth and easy! Delivery was easier and earlier than expected

Date of experience: January 28, 2025
Florida
1 review
0 helpful votes
Follow Yamal D.
Unfollow Yamal D.
Share Review
Report Review

.
February 8, 2025

Jdkskdjxjxjxjxjdxjxjxjxkxkxkxkkxxmmxmxkdkdmdxmmmdmdmc

Date of experience: January 28, 2025
Georgia
1 review
0 helpful votes
Follow Cassidy E.
Unfollow Cassidy E.
Share Review
Report Review

Experience ordering book
February 8, 2025

Book came in and was in great condition! The book got here around the time it said it would, give or take a day, but the only problem I had was with shipping. It does say to allow their website 24-48 hours to update about shipping, but I never received updates past its initial message. Which ended up being ok because I got my book in time, but I was a little stressed because I wasn't able to see where it was.

Date of experience: January 28, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for your feedback and for choosing eCampus!

Louisiana
1 review
0 helpful votes
Follow Jeremiah I.
Unfollow Jeremiah I.
Share Review
Report Review

Excellent price, pretty good time
February 8, 2025

One book arrived about when I expected, the other was a few days later than I would have have liked but no big issues. I can't complain.

Date of experience: January 28, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for being a valued customer! -eCampus

Texas
1 review
0 helpful votes
Follow Martin L.
Unfollow Martin L.
Share Review
Report Review

The delivery rate was on time and met my schedule regarding school. I intend to use your services in the future.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2025
Georgia
1 review
0 helpful votes
Follow Katelyn L.
Unfollow Katelyn L.
Share Review
Report Review

Good condition
February 8, 2025

Book came in a good condition and arrived quickly. Overall good experience.

Date of experience: January 28, 2025
South Carolina
1 review
0 helpful votes
Follow Megan E.
Unfollow Megan E.
Share Review
Report Review

Excellent
February 8, 2025

Timely shipping and excellent condition of the book. Will use this site for future courses

Date of experience: January 28, 2025
California
1 review
0 helpful votes
Follow Christian Z.
Unfollow Christian Z.
Share Review
Report Review

Thanks
February 8, 2025

Cake fairly quickly and at a good price after being unable to find it at an affordable rate anywhere else

Date of experience: January 28, 2025