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eCampus.com

4.3

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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,501 reviews

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Indiana
1 review
0 helpful votes
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So far so good
February 8, 2025

Ordering rental books was easy and fast. Wondering how returning will go.

Date of experience: January 29, 2025
Illinois
1 review
0 helpful votes
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All I had to do was search the title of the material I needed and bam, there it was. The download was almost instant and I really like the rental feature, as I will not need this book longer than spring semester.

Date of experience: January 29, 2025
Tennessee
1 review
0 helpful votes
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Delivery of book
February 8, 2025

I received the book as planned. It did take a bit longer than I was expecting

Date of experience: January 29, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for your feedback and for shopping with us! -eCampus

Kentucky
1 review
0 helpful votes
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My Experience with eCampus.com
February 8, 2025

I recently ordered a textbook from eCampus.com for my Content Area Reading, and I was overall very satisfied with the process. The website was easy to navigate, and the search function made it simple to find the exact book I needed. I appreciate the option to sell back my book when I was done with it.

When my book arrived, I was impressed with the condition - it was brand new, just as described. The shipping was quick and efficient, and I received my book sooner than expected.

Overall, I was very impressed with the service I received from eCampus.com and would highly recommend them to others. I'll definitely be using them for my future textbook needs.

Date of experience: January 29, 2025
North Carolina
1 review
0 helpful votes
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Delivery
February 8, 2025

I waited quite a while for the book to arrive, which is okay but the only thing is that I could not track the package it would not show me where the package is or when it would arrive but I got it so that's all that matters.

Date of experience: January 29, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Arkansas
1 review
0 helpful votes
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Great choice
February 8, 2025

Great choice to rent this book. Reasonable price and great condition

Date of experience: January 29, 2025
Virginia
1 review
0 helpful votes
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Easy ordering, great delivery time.
February 8, 2025

It was so easy to place my order and it was delivered just in time for my classes!

Date of experience: January 23, 2025
North Carolina
1 review
0 helpful votes
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Easy shopping experience.
February 8, 2025

Can find any and all books at a low cost. Plan to use eCampus for all future textbook purchases.

Date of experience: January 29, 2025
Virginia
1 review
0 helpful votes
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College textbooks
February 8, 2025
Updated review

I have ordered from eCampus multiple times. The books come quickly. It has always been a positive experience. And affordable prices.

Date of experience: January 29, 2025

Worry Free
September 2, 2024
Previous review

Worry Free.

Date of experience: August 23, 2024
New Jersey
1 review
0 helpful votes
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Book review
February 8, 2025

Great! No issues along the way. Delivery was fast. I am jot sure if we need to return it back though. If anyone knows, would be appreciated

Date of experience: January 29, 2025
California
1 review
0 helpful votes
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Pioneers of Psychology
February 8, 2025

Paid for expedited shipping and it areived late. My shipping updates where stuck on "Processing" the entire time. No one from Customer Service or the Chat helped me.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2025
Georgia
1 review
0 helpful votes
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It's a book and it was delivered
February 8, 2025

Only doing this because apparently we have to. It's a textbook and it was delivered on time. Not sure the bare minimum deserves any more than that.

Date of experience: January 29, 2025
New York
1 review
0 helpful votes
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Na
February 8, 2025

Was an overall easy experience and would be happy to use it again.

Date of experience: January 29, 2025
Wisconsin
1 review
0 helpful votes
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Book Review
February 8, 2025

Great so far! I received everything in a timely manner. No complaints!

Date of experience: January 29, 2025
Texas
1 review
0 helpful votes
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ECampus makes getting textbooks easy.
February 8, 2025

Navigating the site was very easy from searching for a book to making a payment. I love the fact the book can be rented!

Date of experience: February 12, 2025
New York
1 review
0 helpful votes
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Okay
February 8, 2025

Shipping was fine but pages are missing from the textbook, specifically the ones that have the assignment. Previous users took them out and now I don't even know the questions I have to answer.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2025
Virginia
1 review
0 helpful votes
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Ecampus is very helpful
February 8, 2025

I rented my textbook for about $40 for the semester. I'm so glad this was an option because I didn't have the funds to buy it outright. It came in a week after I placed my order, on ground shipping.

Date of experience: January 29, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for the great review! -eCampus

California
1 review
0 helpful votes
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Text book
February 8, 2025

Easy to use. We received the text book quickly. The process has been smooth up to this point.

Date of experience: February 15, 2025
North Carolina
1 review
0 helpful votes
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Good timing
February 8, 2025

Great timing for book on E campus. I loved how easy it was to pay and read it.

Date of experience: February 1, 2025
Wisconsin
1 review
0 helpful votes
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On time
February 8, 2025

On time and delivered no problems at all thank you for everything g

Date of experience: January 31, 2025