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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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Ordering rental books was easy and fast. Wondering how returning will go.
All I had to do was search the title of the material I needed and bam, there it was. The download was almost instant and I really like the rental feature, as I will not need this book longer than spring semester.
I received the book as planned. It did take a bit longer than I was expecting
I recently ordered a textbook from eCampus.com for my Content Area Reading, and I was overall very satisfied with the process. The website was easy to navigate, and the search function made it simple to find the exact book I needed. I appreciate the option to sell back my book when I was done with it.
When my book arrived, I was impressed with the condition - it was brand new, just as described. The shipping was quick and efficient, and I received my book sooner than expected.
Overall, I was very impressed with the service I received from eCampus.com and would highly recommend them to others. I'll definitely be using them for my future textbook needs.
I waited quite a while for the book to arrive, which is okay but the only thing is that I could not track the package it would not show me where the package is or when it would arrive but I got it so that's all that matters.
Thank you for shopping with us! -eCampus
Great choice to rent this book. Reasonable price and great condition
It was so easy to place my order and it was delivered just in time for my classes!
Can find any and all books at a low cost. Plan to use eCampus for all future textbook purchases.
I have ordered from eCampus multiple times. The books come quickly. It has always been a positive experience. And affordable prices.
Great! No issues along the way. Delivery was fast. I am jot sure if we need to return it back though. If anyone knows, would be appreciated
Paid for expedited shipping and it areived late. My shipping updates where stuck on "Processing" the entire time. No one from Customer Service or the Chat helped me.
Only doing this because apparently we have to. It's a textbook and it was delivered on time. Not sure the bare minimum deserves any more than that.
Great so far! I received everything in a timely manner. No complaints!
Navigating the site was very easy from searching for a book to making a payment. I love the fact the book can be rented!
Shipping was fine but pages are missing from the textbook, specifically the ones that have the assignment. Previous users took them out and now I don't even know the questions I have to answer.
I rented my textbook for about $40 for the semester. I'm so glad this was an option because I didn't have the funds to buy it outright. It came in a week after I placed my order, on ground shipping.
Thank you for the great review! -eCampus
Great timing for book on E campus. I loved how easy it was to pay and read it.
On time and delivered no problems at all thank you for everything g
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for your feedback and for shopping with us! -eCampus