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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,521 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Great!
February 9, 2025

Excellent service- fast shipping. Textbook is exactly as listed.

Date of experience: January 29, 2025
Ohio
1 review
0 helpful votes
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Fast and safe
February 9, 2025

The product matches the description and the purchase was safe.

Date of experience: January 29, 2025
Oklahoma
1 review
0 helpful votes
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Easy
February 9, 2025

This was a very fast and easy process! Everything was very simple and shipped super fast!

Date of experience: January 29, 2025
Alabama
1 review
0 helpful votes
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Easy Service
February 9, 2025

Found the book I needed for this semester at an affordable price. Quick delivery!

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2025
California
1 review
0 helpful votes
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Easy to order
February 9, 2025
Updated review

Fast and easy to get my books that I needed just in time for need

Date of experience: January 29, 2025

Such a good price!
June 13, 2024
Previous review

I appreciate getting the book I needed at an amazing price and just in time to start my class

Date of experience: June 3, 2024
New Jersey
1 review
0 helpful votes
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Book was in great condition
February 9, 2025

Book came on time! I would order again in the future……………..

Date of experience: January 29, 2025
Illinois
1 review
0 helpful votes
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I was looking for somewhere to rent the books I need for college and came across this site. Very easy process, fast delivery, good prices!

Date of experience: January 29, 2025
Massachusetts
1 review
0 helpful votes
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Fast delivery
February 9, 2025

I got the book I needed just in time for my class this semester.

Date of experience: February 10, 2025
Indiana
1 review
0 helpful votes
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Book
February 9, 2025

Good 1 2 3 4 5, stop emailing me for a review and making me use 50 characters

Date of experience: January 29, 2025
Illinois
1 review
0 helpful votes
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Review
February 9, 2025

The book was exactly what I needed with quick shipping. It only took a few days

Date of experience: January 29, 2025
Oklahoma
1 review
0 helpful votes
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Satisfied
February 9, 2025

The book I ordered arrived right on time, exactly as expected. It was used but in good condition—no major damage, just slight wear on the cover. The pages were clean and intact, making it a great find. Overall, a smooth purchase, and I'm happy with the quality!

Date of experience: January 29, 2025
Kentucky
1 review
0 helpful votes
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Nutrition book
February 9, 2025

Very quick and efficient delivery and the book was in good condition

Date of experience: January 29, 2025
Ohio
1 review
0 helpful votes
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Terrible customer service
February 9, 2025

My package shipped on the 17th and then it sat 150 miles from my house from the 21st until it was finally delivered today, 12 days after I ordered it. I tried UPS, I tried USPS, and I tried ecampus.com. All I was told is the third party shipper (UPS) did not deliver it to the carrier (USPS) and then ecampus.com told me they can't do anything until it's been 10 business days, which spotless have been Friday.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2025
Wisconsin
1 review
0 helpful votes
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Works ok.
February 9, 2025

I have an eCampus account and a school eCampus account, and the two are not linkable. Sometimes, the school does not always offer digital books, but the eCampus site does. I may have to switch between accounts with QR codes, and that is not fun.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2025
Kentucky
1 review
0 helpful votes
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Nice
February 9, 2025

Book came decently fast was in decent condition good communication

Date of experience: January 29, 2025
Erin C. eCampus.com Rep
over a year old

Thank you for the positive review and for being a valued customer! -eCampus

Florida
1 review
0 helpful votes
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Great
February 9, 2025

Worked good and cheap i had no problems at all please don't make me write more

Date of experience: January 29, 2025
Georgia
1 review
0 helpful votes
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Experience was great.
February 9, 2025
Updated review

Products and services were great. I would recommend to any and everyone.

Date of experience: January 29, 2025

I like it
September 13, 2024
Previous review

It was simple, easy to work with, and I enjoyed it. It helped with my class.

Date of experience: September 3, 2024
Missouri
1 review
0 helpful votes
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Great experience
February 9, 2025

Great turn around and customer service, planning on using them again

Date of experience: January 29, 2025
Erin C. eCampus.com Rep
over a year old

Thank you for your review! -eCampus

Georgia
1 review
0 helpful votes
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It works..
February 9, 2025

The website was ok. It just kept bringing me to different websites and I had to go here then go there then I could finally open the book.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2025
Michigan
1 review
0 helpful votes
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Good
February 9, 2025

I don't like the way the review is forcing me write a review. I don't appreciate it.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2025