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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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Found the book I needed for this semester at an affordable price. Quick delivery!
Fast and easy to get my books that I needed just in time for need
I appreciate getting the book I needed at an amazing price and just in time to start my class
Book came on time! I would order again in the future……………..
I was looking for somewhere to rent the books I need for college and came across this site. Very easy process, fast delivery, good prices!
I got the book I needed just in time for my class this semester.
Good 1 2 3 4 5, stop emailing me for a review and making me use 50 characters
The book I ordered arrived right on time, exactly as expected. It was used but in good condition—no major damage, just slight wear on the cover. The pages were clean and intact, making it a great find. Overall, a smooth purchase, and I'm happy with the quality!
My package shipped on the 17th and then it sat 150 miles from my house from the 21st until it was finally delivered today, 12 days after I ordered it. I tried UPS, I tried USPS, and I tried ecampus.com. All I was told is the third party shipper (UPS) did not deliver it to the carrier (USPS) and then ecampus.com told me they can't do anything until it's been 10 business days, which spotless have been Friday.
I have an eCampus account and a school eCampus account, and the two are not linkable. Sometimes, the school does not always offer digital books, but the eCampus site does. I may have to switch between accounts with QR codes, and that is not fun.
Book came decently fast was in decent condition good communication
Worked good and cheap i had no problems at all please don't make me write more
Products and services were great. I would recommend to any and everyone.
It was simple, easy to work with, and I enjoyed it. It helped with my class.
Great turn around and customer service, planning on using them again
Thank you for your review! -eCampus
The website was ok. It just kept bringing me to different websites and I had to go here then go there then I could finally open the book.
I don't like the way the review is forcing me write a review. I don't appreciate it.
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for the positive review and for being a valued customer! -eCampus