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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,528 reviews

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California
1 review
0 helpful votes
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Book
February 10, 2025

Ordering a rental book from eCampus was easy, quick and efficient. They saved me paying the full price of a book I will only be using for a short period of time.

Date of experience: January 30, 2025
Georgia
1 review
0 helpful votes
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Good
February 10, 2025

Good and on time. I was worried that I wouldn't have time to order and recieve my order but it came right on time before any quizzes and tests started.

Date of experience: January 30, 2025
Minnesota
1 review
0 helpful votes
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Good
February 10, 2025

Good. I got the books I ordered in a timely fashion. Thank you!

Date of experience: January 30, 2025
Oklahoma
1 review
0 helpful votes
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Condition of book
February 10, 2025

The book was in as good of condition as any rental textbook can be.

Date of experience: January 30, 2025
Illinois
1 review
0 helpful votes
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Great condition
February 10, 2025

Very easy process, will highly recommend/use in future and book arrived in great condition.

Date of experience: January 30, 2025
Massachusetts
1 review
0 helpful votes
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Book
February 10, 2025

All good with the order no issues to report and that's all the fact that I have to write 50 words to you guys to let you know I got my book is ridiculous

Date of experience: January 30, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Missouri
1 review
0 helpful votes
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Poor shipping
February 10, 2025

Payed for expidited one day shipping on Thursday
Recieved tracking info on Monday recieved the book on the following friday. Don't waste youryour money on expidited shipping

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 17, 2025
Minnesota
1 review
0 helpful votes
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Great experience
February 9, 2025

Book was expensive to buy and renting a great deal instead of purchase.

Date of experience: January 30, 2025
Alabama
1 review
0 helpful votes
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Great
February 9, 2025

Super easy! Really enjoying this book and how easy it is to access

Date of experience: January 30, 2025
Wisconsin
1 review
0 helpful votes
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Took longer than expected
February 9, 2025

Book was shipped from Chicago to Milwaukee and the delivery date changed multiple times which was frustrating but obviously on the shipping company. It took nearly two weeks when I expected it to be here within at most 5 days.

Date of experience: January 28, 2025
Erin C. — eCampus.com Rep
over a year old

Hi Brittany,
We're so sorry to hear your order was delayed with the carrier. If you need any further assistance, please visit our help desk at https://www.ecampus.com/help/help-desk. Thank you for choosing eCampus!

District of Columbia
1 review
0 helpful votes
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N/A
February 9, 2025

Great experience. Easy ordering and quick shipping. Book was much cheaper than at school bookstore.

Date of experience: January 30, 2025
California
1 review
0 helpful votes
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Good
February 9, 2025

Good, leave me alone. I don't want to explain myself. Go away

Date of experience: January 30, 2025
Georgia
1 review
0 helpful votes
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Glad I found this website
February 9, 2025

Quick delivery to my daughter's school. The exact book she needed.

Date of experience: January 30, 2025
Texas
1 review
0 helpful votes
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Excellent
February 9, 2025

Super easy and helpful will definitely use again. I will recommend to others

Date of experience: January 30, 2025
Arizona
1 review
0 helpful votes
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No title
February 9, 2025

Thank you for having this book in stock! It came just in time.

Date of experience: January 30, 2025
Washington
1 review
0 helpful votes
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Great
February 9, 2025

Like the book but i didn't like so much how i had to acces the book in a different application and not in e campus but its totally fine

Date of experience: January 30, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with eCampus!

Texas
1 review
0 helpful votes
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Accurate and Reliable
February 9, 2025

Good service, quality product, affordable pricing and fast shipping.

Date of experience: January 30, 2025
Texas
1 review
0 helpful votes
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Satisfied
February 9, 2025

Good and book was like brand new. Very satisfied and super helpful albeit expensive

Date of experience: January 30, 2025
California
1 review
0 helpful votes
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Awesome
February 9, 2025

Everything came that i needed and was happy to see the book in good condition

Date of experience: January 30, 2025
Texas
1 review
0 helpful votes
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Delivery
February 9, 2025

Took forever to get here, it's a 5 week course and got here week 3

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 30, 2025