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eCampus.com

4.3

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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,553 reviews

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North Carolina
1 review
0 helpful votes
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Quick shipping
February 10, 2025

Rental text is in great condition. Shipping was quick and received may emails about my order.

Date of experience: January 31, 2025
West Virginia
2 reviews
0 helpful votes
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None
February 10, 2025

It was what I expected and needed. I ordered the book. I got the book. Maybe not as quickly as I think it should have arrived, but I got it.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2025
North Carolina
1 review
0 helpful votes
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Review of book
February 10, 2025

I received the book with no issues. The book was in good shape and the process was simple. Faster shipping would have helped, but that option wasnt selected.

Date of experience: January 31, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing eCampus!

New York
1 review
0 helpful votes
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It was very smooth
February 10, 2025

I would do it again the book came fast. The website was very smooth.

Date of experience: January 31, 2025
North Carolina
1 review
0 helpful votes
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Great way to get school books
February 10, 2025

Book arrived on time and in excellent condition! This is such a great option as college books are so expensive.

Date of experience: January 31, 2025
Georgia
1 review
0 helpful votes
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The packaging was very good quality to preserve the book I ordered.

Date of experience: January 31, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for your feedback and for choosing eCampus!

New Mexico
1 review
0 helpful votes
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Late arrival
February 10, 2025

I paid for my books to arrive on Jan 20, but they did not arrive until Jan 22.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2025
Illinois
1 review
0 helpful votes
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Great Experience
February 10, 2025

Quick Easy and cheaper than others. Did take a little long to stop pending after I purchased the book. You won't get instant access

Date of experience: February 17, 2025
Iowa
1 review
0 helpful votes
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Great experience.
February 10, 2025

Campus was easy to order from and quick with delivery. I found exactly what I needed and they were good at communicating with me about the delivery.

Date of experience: January 31, 2025
Pennsylvania
1 review
0 helpful votes
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It arrived earlier than I thought
February 10, 2025

I had an easy experience. The deliver was smooth and ordering was easy

Date of experience: January 31, 2025
Ohio
1 review
0 helpful votes
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Great!
February 10, 2025

Straight forward ordering! No problems at all and book arrived in a timely manner.

Date of experience: January 30, 2025
New Jersey
1 review
0 helpful votes
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N/a
February 10, 2025

The loose leaf was fine. Delivery was fine. Process was fine

Date of experience: January 30, 2025
New York
1 review
0 helpful votes
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Good
February 10, 2025

Book is decent copying not the best and with logging in it is hard

Date of experience: January 30, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

California
1 review
0 helpful votes
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Pretty good!
February 10, 2025

Got here on time for my class and well packaged. Arrived well.

Date of experience: January 30, 2025
Pennsylvania
1 review
0 helpful votes
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It was fast and I'm satisfied!
February 10, 2025

I got my text book quickly and it's in good condition! Very cool!

Date of experience: February 13, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for being a valued customer! -eCampus

New York
1 review
0 helpful votes
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Cheapest Option For Great Education
February 10, 2025

Super easy and found super cheap books! It took not even a week to get shipped and the books are perfectly fine and useable

Date of experience: February 17, 2025
California
1 review
0 helpful votes
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Book in very good condition
February 10, 2025

It is as described. I will order again. I was surprised that eCampus actually met my expectations in terms of delivery and service.

Date of experience: January 30, 2025
Oklahoma
1 review
0 helpful votes
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Slow delivery
February 10, 2025

I ordered it 1.5 weeks ago. And I just got it. I wish the delivery was faster

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 30, 2025
Texas
1 review
0 helpful votes
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Pretty good
February 10, 2025

A little pricey for just a rental but the shipping didn't take too long.

Date of experience: January 30, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for your feedback and for shopping with us! -eCampus

Illinois
1 review
0 helpful votes
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All Fine
February 10, 2025

Everything came on time and in the package. All is good and correct

Date of experience: January 10, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you! -eCampus