Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
You canceled and refunded my book, so I had to go out of my way to buy another one. I still don't know why it was canceled and refunded in the first place.
I found this site very easy to navigate and both books I needed were available. I especially appreciated that the most expensive book was available as a rental. The books were received in a few days.
This book was the cheapest I could find it although the book doesn't have any form of stickers to say it's from e campus! The book also came in Two thin sheets of cardboard!
The discount advertisement was very misleading. I am not a huge fan of the website and products yet.
I got a new rental book for my class this semester and it was delivered almost right away!
Great! This was easy to use and it was a great alternative to buying textbooks.
I ordered what I thought was a book, but it came with the pages all separated and hole punch's. So I had to purchase a binder that I wasn't expecting to and hope that all the pages are there. I was not very happy with the way the book came. I even double checked on my order to see if it stated that it is a deconstructed book and a binder would be needed. But did not state that information.
I waited almost two weeks to receive my book. Update information available instantly.
Too expensive for some textbook I might never look at again.
Our book prices are comparable to other rental companies, prices also fluctuate daily, depending on supply and demand. We value you as a customer and appreciate your feedback. Thank you for choosing eCampus!
Books came quick, price was great, books were in great condition
I had a great shopping experience. Ordering was easy, and the price was lower than on other marketplaces. The book arrived in excellent condition and on time. Thank you!
Great experience i will definitely purchase again. Fast shipping
It was good. The book is clean, unused, is the exact textbook I requested!
Thank you for the positive review! -eCampus
I recieved the correct book in great condition. However, I was sent two different discount codes and both were denied when I entered them at checkout. It was very round-about and confusing. Didn't love that. Otherwise pleased with my order.
We do certainly apologize for any inconvenience or confusion regarding your order. The item you ordered is part of an exclusive publisher rental program. These titles are currently excluded from any discounts or promotions. Thank you for choosing eCampus!
Sadfalskfjasdklv aslkdfasfio3 vas;dfmwpr2sadfasdfasdf
Thank you for shopping with us! -eCampus
Rental text is in great condition. Shipping was quick and received may emails about my order.
It was what I expected and needed. I ordered the book. I got the book. Maybe not as quickly as I think it should have arrived, but I got it.
I received the book with no issues. The book was in good shape and the process was simple. Faster shipping would have helped, but that option wasnt selected.
Thank you for choosing eCampus!
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for being a valued customer! -eCampus