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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,538 reviews

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Virginia
1 review
0 helpful votes
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Canceled and refunded
February 10, 2025

You canceled and refunded my book, so I had to go out of my way to buy another one. I still don't know why it was canceled and refunded in the first place.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 17, 2025
New York
1 review
0 helpful votes
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Great experience!
February 10, 2025

I found this site very easy to navigate and both books I needed were available. I especially appreciated that the most expensive book was available as a rental. The books were received in a few days.

Date of experience: January 31, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for being a valued customer! -eCampus

New York
1 review
0 helpful votes
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Open box
February 10, 2025

It was okay put the box was open. Also I didn't get an accurate update of when my books were being shipped.

Date of experience: January 31, 2025
California
1 review
0 helpful votes
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This book was the cheapest I could find it although the book doesn't have any form of stickers to say it's from e campus! The book also came in Two thin sheets of cardboard!

Date of experience: January 31, 2025
Michigan
1 review
0 helpful votes
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It took longer than expected to receive
February 10, 2025

The discount advertisement was very misleading. I am not a huge fan of the website and products yet.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2025
Florida
2 reviews
0 helpful votes
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Great experience
February 10, 2025

I got a new rental book for my class this semester and it was delivered almost right away!

Date of experience: January 31, 2025
North Dakota
1 review
0 helpful votes
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Great! This was easy to use and it was a great alternative to buying textbooks.

Date of experience: January 31, 2025
Wisconsin
1 review
0 helpful votes
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Misinformed on book condition
February 10, 2025

I ordered what I thought was a book, but it came with the pages all separated and hole punch's. So I had to purchase a binder that I wasn't expecting to and hope that all the pages are there. I was not very happy with the way the book came. I even double checked on my order to see if it stated that it is a deconstructed book and a binder would be needed. But did not state that information.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2025
California
1 review
0 helpful votes
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Delivery took too long.
February 10, 2025

I waited almost two weeks to receive my book. Update information available instantly.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2025
North Carolina
1 review
0 helpful votes
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Marketing Textbook
February 10, 2025

Too expensive for some textbook I might never look at again.

Date of experience: February 17, 2025
Erin C. — eCampus.com Rep
over a year old

Our book prices are comparable to other rental companies, prices also fluctuate daily, depending on supply and demand. We value you as a customer and appreciate your feedback. Thank you for choosing eCampus!

Minnesota
1 review
0 helpful votes
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Better than expected
February 10, 2025

Books came quick, price was great, books were in great condition

Date of experience: January 31, 2025
Texas
1 review
0 helpful votes
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Principles of Healthcare Reimbursement
February 10, 2025

I had a great shopping experience. Ordering was easy, and the price was lower than on other marketplaces. The book arrived in excellent condition and on time. Thank you!

Date of experience: January 31, 2025
Alabama
1 review
0 helpful votes
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Book in great condition
February 10, 2025

Great experience i will definitely purchase again. Fast shipping

Date of experience: January 31, 2025
Missouri
1 review
0 helpful votes
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Good
February 10, 2025

Good got the book now writing to fill the requirement still need more words

Date of experience: January 31, 2025
Michigan
1 review
0 helpful votes
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Math Textbook Review
February 10, 2025

It was good. The book is clean, unused, is the exact textbook I requested!

Date of experience: January 31, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for the positive review! -eCampus

Georgia
1 review
0 helpful votes
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Book is good. Ordering was confusing
February 10, 2025

I recieved the correct book in great condition. However, I was sent two different discount codes and both were denied when I entered them at checkout. It was very round-about and confusing. Didn't love that. Otherwise pleased with my order.

Date of experience: January 9, 2025
Erin C. — eCampus.com Rep
over a year old

We do certainly apologize for any inconvenience or confusion regarding your order. The item you ordered is part of an exclusive publisher rental program. These titles are currently excluded from any discounts or promotions. Thank you for choosing eCampus!

Virginia
1 review
0 helpful votes
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February 10, 2025

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Date of experience: January 31, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

North Carolina
1 review
0 helpful votes
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Quick shipping
February 10, 2025

Rental text is in great condition. Shipping was quick and received may emails about my order.

Date of experience: January 31, 2025
West Virginia
2 reviews
0 helpful votes
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None
February 10, 2025

It was what I expected and needed. I ordered the book. I got the book. Maybe not as quickly as I think it should have arrived, but I got it.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2025
North Carolina
1 review
0 helpful votes
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Review of book
February 10, 2025

I received the book with no issues. The book was in good shape and the process was simple. Faster shipping would have helped, but that option wasnt selected.

Date of experience: January 31, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing eCampus!