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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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I haven't used eCampus to get a textbook before, so I was a bit hesitant for the first time. It was easy to find the textbook and to get it delivered at the start of the semester.
Many options for rentals and purchasing. Will be back again for my books in the future.
Seemed to take forever to get. Ships in 4-8 meant 9, then another week to receive
Easy purchase. Rental a great option for a college student.
I was nervous that it would not be delivered on time, but it was, and they communicated every step of the way.
I got the book. Though I did have a duplicate address so that needed to be fixed.
It generally went well. However, I would like to see some modifications to the address function to make it more clear that people are typing in a valid address.
Thank you for your feedback and for shopping with us! -eCampus
It took over two and half weeks for my book to arrive.I needed it for class at the beginning of January and I didn't receive it till January 31st.
I gifted an ebook to my son. No email was sent to my son's nor my email stating the ebook was accessable on the bookshelf. I was stressed for days thinking it was taking them so long to get the access code.
Very good and easy the process was something i would choose to do again
I received everything really quick and efficiently. Got the confirmation email with tracking and got the textbook on time. The book is in good condition and was a better price than Amazon.
The books have some writing but it'll just serve as extra notes for me
Thank you for the great review! -eCampus
I ordered my book on January 17th and it was supposed to arrive on the 24th before my school session started but it ended up coming on the 28th.
Thank you for your feedback. USPS has experienced major delays during the month of January due to severe weather conditions and emergency events across the US. We value your business. -eCampus
This book came in great condition and i recommended this website to fellow classmates
I love the fact that I am able to download teh books and use the highlight options. Made it so much easier for me to go back to important stuff on the books
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


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