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eCampus.com

4.3

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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,531 reviews

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Michigan
1 review
0 helpful votes
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Great!
February 11, 2025

Great experience and fast shipping! Would definitely use again

Date of experience: January 31, 2025
Wisconsin
1 review
0 helpful votes
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Easy way to get my textbook
February 11, 2025

I haven't used eCampus to get a textbook before, so I was a bit hesitant for the first time. It was easy to find the textbook and to get it delivered at the start of the semester.

Date of experience: January 31, 2025
Florida
1 review
0 helpful votes
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Perfect
February 11, 2025

Seamless process. No hassles. Great service. Will be using again.

Date of experience: January 31, 2025
Virginia
1 review
0 helpful votes
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First timer, will be back again.
February 11, 2025

Many options for rentals and purchasing. Will be back again for my books in the future.

Date of experience: January 31, 2025
Ohio
1 review
0 helpful votes
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Slow shipping
February 11, 2025

Seemed to take forever to get. Ships in 4-8 meant 9, then another week to receive

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2025
Illinois
1 review
0 helpful votes
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10 Star
February 10, 2025

Ecampus is great! Always has the books I need at great prices! Online ordering is flawless!. Will continue to use!

Date of experience: January 31, 2025
Pennsylvania
1 review
0 helpful votes
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Quick delivery
February 10, 2025

Easy purchase. Rental a great option for a college student.

Date of experience: February 18, 2025
California
1 review
0 helpful votes
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Very thorough. Thank you.
February 10, 2025

I was nervous that it would not be delivered on time, but it was, and they communicated every step of the way.

Date of experience: January 21, 2025
Illinois
1 review
0 helpful votes
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I got the book
February 10, 2025

I got the book. Though I did have a duplicate address so that needed to be fixed.

Date of experience: January 31, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing eCampus!

California
1 review
0 helpful votes
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It went well (for the most part)
February 10, 2025

It generally went well. However, I would like to see some modifications to the address function to make it more clear that people are typing in a valid address.

Date of experience: February 14, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for your feedback and for shopping with us! -eCampus

Georgia
1 review
0 helpful votes
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Extremely Slow
February 10, 2025

It took over two and half weeks for my book to arrive.I needed it for class at the beginning of January and I didn't receive it till January 31st.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2025
Colorado
1 review
0 helpful votes
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Delivery could have been better
February 10, 2025

I gifted an ebook to my son. No email was sent to my son's nor my email stating the ebook was accessable on the bookshelf. I was stressed for days thinking it was taking them so long to get the access code.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2025
Kentucky
1 review
0 helpful votes
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Building systems for interior designers
February 10, 2025

Very good and easy the process was something i would choose to do again

Date of experience: January 31, 2025
Texas
1 review
0 helpful votes
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I received everything really quick and efficiently. Got the confirmation email with tracking and got the textbook on time. The book is in good condition and was a better price than Amazon.

Date of experience: January 31, 2025
Iowa
1 review
0 helpful votes
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No
February 10, 2025

Leave me alone I'm so sick of this please stop messaging me. Leave me alone.

Date of experience: January 31, 2025
Texas
1 review
0 helpful votes
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Books and binder are great,
February 10, 2025

The books have some writing but it'll just serve as extra notes for me

Date of experience: January 31, 2025
Ohio
1 review
0 helpful votes
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N/A
February 10, 2025

Easy to order, quick to get here. No complaints on service. Would use again

Date of experience: January 31, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for the great review! -eCampus

California
1 review
0 helpful votes
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Slow delivery
February 10, 2025

I ordered my book on January 17th and it was supposed to arrive on the 24th before my school session started but it ended up coming on the 28th.

Date of experience: January 17, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for your feedback. USPS has experienced major delays during the month of January due to severe weather conditions and emergency events across the US. We value your business. -eCampus

Canada
1 review
0 helpful votes
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This book came in great condition
February 10, 2025

This book came in great condition and i recommended this website to fellow classmates

Date of experience: January 31, 2025
California
1 review
0 helpful votes
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Great page
February 10, 2025

I love the fact that I am able to download teh books and use the highlight options. Made it so much easier for me to go back to important stuff on the books

Date of experience: January 31, 2025