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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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Helped me because I purchased the wrong book, will purchase from here again.
Ordering was easy and i liked that i didn't have to purchase the book.
Fast shipping and great price for a college student! Thanks!
Convenient cheap textbooks. I have had no issues using it so far!
Website was easy to navigate. Fast shipping and competitive prices.
Very pleasant, have had no issues with my book rental. Customer service has been very helpful
Service was prompt and my books were delivered just in time before class started.
Got my book for half of what my school was wanting to charge me and used the online version while waiting for my book to be delivered worked out great!
This book was sent fast and I am able to make use of this book in my class.
Book came but wrong book for the class so I had to return it back
Ordered a textbook for class and it came within a reasonable amount of time (1week) and the textbook itself did not have any issues.
Add apple pay please. More descriptions on ways how to ship back rented books.
I haven't used eCampus to get a textbook before, so I was a bit hesitant for the first time. It was easy to find the textbook and to get it delivered at the start of the semester.
Many options for rentals and purchasing. Will be back again for my books in the future.
Seemed to take forever to get. Ships in 4-8 meant 9, then another week to receive
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for your feedback and for choosing eCampus!