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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,523 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Great customer service
February 11, 2025
Updated review

Helped me because I purchased the wrong book, will purchase from here again.

Date of experience: February 1, 2025

Its good thank you
February 10, 2025
Previous review

Its good thank you

Date of experience: January 31, 2025
New York
1 review
0 helpful votes
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Easy and fast shipping
February 11, 2025

Ordering was easy and i liked that i didn't have to purchase the book.

Date of experience: February 1, 2025
Indiana
1 review
0 helpful votes
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Great service
February 11, 2025

Fast shipping and great price for a college student! Thanks!

Date of experience: February 1, 2025
Tennessee
1 review
0 helpful votes
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Good
February 11, 2025

Found what I was looking for at a reasonable price, delivery was in time.

Date of experience: February 15, 2025
California
1 review
0 helpful votes
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Works as expected!
February 11, 2025

Convenient cheap textbooks. I have had no issues using it so far!

Date of experience: February 1, 2025
North Carolina
1 review
0 helpful votes
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Fast delivery
February 11, 2025

Website was easy to navigate. Fast shipping and competitive prices.

Date of experience: February 1, 2025
New York
1 review
0 helpful votes
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Feedback
February 11, 2025

Very pleasant, have had no issues with my book rental. Customer service has been very helpful

Date of experience: February 1, 2025
New York
1 review
0 helpful votes
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Fast delivery
February 11, 2025

Service was prompt and my books were delivered just in time before class started.

Date of experience: February 1, 2025
Washington
1 review
0 helpful votes
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Got my book for half of what my school was wanting to charge me and used the online version while waiting for my book to be delivered worked out great!

Date of experience: January 31, 2025
Texas
1 review
0 helpful votes
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Great!
February 11, 2025

Very easy and sufficient. The purchase was not hard to make at all!

Date of experience: January 31, 2025
Texas
1 review
0 helpful votes
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Great and fast
February 11, 2025

This book was sent fast and I am able to make use of this book in my class.

Date of experience: January 31, 2025
Texas
1 review
0 helpful votes
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Took a little min
February 11, 2025

Book came but wrong book for the class so I had to return it back

Date of experience: January 31, 2025
District of Columbia
1 review
0 helpful votes
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Textbook
February 11, 2025

Ordered a textbook for class and it came within a reasonable amount of time (1week) and the textbook itself did not have any issues.

Date of experience: January 31, 2025
Texas
1 review
0 helpful votes
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Book Condition
February 11, 2025

I am extremely happy with my book condition. It was like new.

Date of experience: January 31, 2025
New York
1 review
0 helpful votes
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Add apple pay please. More descriptions on ways how to ship back rented books.

Date of experience: February 17, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for your feedback and for choosing eCampus!

Michigan
1 review
0 helpful votes
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Great!
February 11, 2025

Great experience and fast shipping! Would definitely use again

Date of experience: January 31, 2025
Wisconsin
1 review
0 helpful votes
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Easy way to get my textbook
February 11, 2025

I haven't used eCampus to get a textbook before, so I was a bit hesitant for the first time. It was easy to find the textbook and to get it delivered at the start of the semester.

Date of experience: January 31, 2025
Florida
1 review
0 helpful votes
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Perfect
February 11, 2025

Seamless process. No hassles. Great service. Will be using again.

Date of experience: January 31, 2025
Virginia
1 review
0 helpful votes
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First timer, will be back again.
February 11, 2025

Many options for rentals and purchasing. Will be back again for my books in the future.

Date of experience: January 31, 2025
Ohio
1 review
0 helpful votes
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Slow shipping
February 11, 2025

Seemed to take forever to get. Ships in 4-8 meant 9, then another week to receive

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2025