Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eCampus.com

eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


Sponsored message from eCampus.com
Use Coupon Code SITEJABBER for 3% Off Your Order!
Claim Deal
How would you rate eCampus.com?
grey stargrey stargrey stargrey stargrey star

eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,520 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Langley O.
Unfollow Langley O.
Share Review
Report Review

Good
February 13, 2025

It was very quick and good. I will use again. I liked it. Good!

Date of experience: February 3, 2025
Texas
1 review
0 helpful votes
Follow Andrea T.
Unfollow Andrea T.
Share Review
Report Review

Simple and fast
February 13, 2025

First time, easy to rent, received before I expected. Great...

Date of experience: February 18, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Ohio
1 review
0 helpful votes
Follow Arianna J.
Unfollow Arianna J.
Share Review
Report Review

Late
February 13, 2025

Order arrived later than stated, needed it for class and didn't have it, flunked my quiz because of it

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 3, 2025
Tennessee
1 review
0 helpful votes
Follow Kate U.
Unfollow Kate U.
Share Review
Report Review

Canceled order
February 13, 2025

Received email that my order was canceled. No number to call and talk with anyone available. Chat button wouldn't work. Frustrating.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 3, 2025
Puerto Rico
1 review
0 helpful votes
Follow Chev D.
Unfollow Chev D.
Share Review
Report Review

They canceled my order the first time.
February 13, 2025

The first time i ordered, they canceled my order without confirming what they said was security concerns but still got the payment. I paid for expedited shipping both times and had to wait for my book to arrive a week after school started.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 3, 2025
New Jersey
1 review
0 helpful votes
Follow E H.
Unfollow E H.
Share Review
Report Review

Great service
February 13, 2025

Easy ordering and quick delivery and would recommend using

Date of experience: February 3, 2025
Texas
1 review
0 helpful votes
Follow Tyler Y.
Unfollow Tyler Y.
Share Review
Report Review

Boy in the Striped Pajamas
February 13, 2025

Easy to order. Quick delivery. Would recommend site to friend.

Date of experience: February 2, 2025
Ohio
1 review
0 helpful votes
Follow April X.
Unfollow April X.
Share Review
Report Review

Great prices on textbooks
February 13, 2025

Great site that has options for college textbooks. Shipped in a timely manner too. Will definitely use again!

Date of experience: January 24, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for the great review! -eCampus

California
1 review
0 helpful votes
Follow Angela D.
Unfollow Angela D.
Share Review
Report Review

Great
February 13, 2025

Easy and straightforward to order what I needed for my classes.

Date of experience: February 19, 2025
Georgia
1 review
0 helpful votes
Follow Kelly Y.
Unfollow Kelly Y.
Share Review
Report Review

Everything was perfect
February 13, 2025

Very easy to use and convenient price. I would use this website throughout my career.

Date of experience: February 17, 2025
Texas
1 review
0 helpful votes
Follow Summer N.
Unfollow Summer N.
Share Review
Report Review

Love It!
February 13, 2025

Best easy place to get textbooks for cheap! Love this website!

Date of experience: February 2, 2025
California
1 review
0 helpful votes
Follow Leandra L.
Unfollow Leandra L.
Share Review
Report Review

AMAZING TIMING
February 13, 2025

I get to highlight and annotate, not only that but as soon as i ordered it i had access to it right away unlike chegg.

Date of experience: February 2, 2025
Massachusetts
1 review
0 helpful votes
Follow Christina A.
Unfollow Christina A.
Share Review
Report Review

Book
February 13, 2025

Great book really works well and is easy to access! Highly recommend

Date of experience: February 2, 2025
Louisiana
1 review
0 helpful votes
Follow Madison Z.
Unfollow Madison Z.
Share Review
Report Review

Fast Shipping
February 13, 2025

The book was shipped so fast! I already told a friend about eCampus.

Date of experience: February 2, 2025
California
1 review
0 helpful votes
Follow Kevin V.
Unfollow Kevin V.
Share Review
Report Review

Took forever to ship
February 13, 2025

Ordered my book on 1/16/25 didn't receive it until 02/01/25. If you need the book quickly don't expect to receive it quickly.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 2, 2025
California
1 review
0 helpful votes
Follow Tomas O.
Unfollow Tomas O.
Share Review
Report Review

Business Something
February 13, 2025

Very quick to find book and fast checkout time when school starts today.

Date of experience: February 2, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing eCampus!

Ohio
1 review
0 helpful votes
Follow Jenny U.
Unfollow Jenny U.
Share Review
Report Review

Good, a little slow
February 13, 2025

It took two weeks to get my textbook when it was supposed to take 3-4 days. Came in a box I could ship the textbook back in when done with my rental though!

Date of experience: February 2, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping at eCampus!

California
1 review
0 helpful votes
Follow Maylani P.
Unfollow Maylani P.
Share Review
Report Review

Very good
February 12, 2025

Item came brand new which I was not expecting! Very good product exactly as asked for!

Date of experience: February 2, 2025
Sweden
1 review
0 helpful votes
Follow Lorrie K.
Unfollow Lorrie K.
Share Review
Report Review

Writing Textbook Rental
February 12, 2025

I love this site, I wish I knew about it earlier in my college career. I wanted to buy a textbook through my textbook publisher and they redirected me to ecampus to complete the purchase. I will definitely be buying my textbook at the end of the rental term.

Date of experience: February 2, 2025
California
1 review
0 helpful votes
Follow Janet M.
Unfollow Janet M.
Share Review
Report Review

Easy, efficient and fast
February 12, 2025

Easy to follow website, efficient and fast delivery. Book that arrived was in excellent condition.

Date of experience: February 19, 2025