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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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It was very quick and good. I will use again. I liked it. Good!
Order arrived later than stated, needed it for class and didn't have it, flunked my quiz because of it
Received email that my order was canceled. No number to call and talk with anyone available. Chat button wouldn't work. Frustrating.
The first time i ordered, they canceled my order without confirming what they said was security concerns but still got the payment. I paid for expedited shipping both times and had to wait for my book to arrive a week after school started.
Easy to order. Quick delivery. Would recommend site to friend.
Great site that has options for college textbooks. Shipped in a timely manner too. Will definitely use again!
Thank you for the great review! -eCampus
Very easy to use and convenient price. I would use this website throughout my career.
I get to highlight and annotate, not only that but as soon as i ordered it i had access to it right away unlike chegg.
Great book really works well and is easy to access! Highly recommend
The book was shipped so fast! I already told a friend about eCampus.
Ordered my book on 1/16/25 didn't receive it until 02/01/25. If you need the book quickly don't expect to receive it quickly.
Very quick to find book and fast checkout time when school starts today.
Thank you for choosing eCampus!
It took two weeks to get my textbook when it was supposed to take 3-4 days. Came in a box I could ship the textbook back in when done with my rental though!
Thank you for shopping at eCampus!
Item came brand new which I was not expecting! Very good product exactly as asked for!
I love this site, I wish I knew about it earlier in my college career. I wanted to buy a textbook through my textbook publisher and they redirected me to ecampus to complete the purchase. I will definitely be buying my textbook at the end of the rental term.
Easy to follow website, efficient and fast delivery. Book that arrived was in excellent condition.
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for shopping with us! -eCampus