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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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Hard to tracking delivery. Prolonged delivery of final book.
ECampus made my book selection very simple and easy. I was able to order my book in a couple of minutes.
Very easy to use. My oder came as expected and in great shape.
Good for the price and quick shipping. Very happy with the purchase.
I paid for one day shipping and it took 3 days to get my book. Book was in good shape but no need to pay for expedited shipping when you don't get it
It came quickly and was exactly what i wanted. Super cheap and easy to order
It came quickly, the website was easy to use, and it was cheap
First time buying a books from here. Good price and good condition. The book did take over a week to get to me and I didn't have it in time for the first week of class. Just keep that in mind when ordering and when your classes start.
Disappointed with the Condition
I knew I was renting a used book, but I didn't expect it to be covered in writing. It was in much worse condition than described, which was really disappointing. I ended up returning it, which meant I lost money in the process. Definitely not worth it.
Experience was great with the exception of the anatomy study manual that was already written in. This was not described and I would have bought new if I had known.
The entire transaction was smooth and I had no issues. I'll happily rent from this site again.
I had no issues with receiving my order. My book arrived in a timely manner
Took much longer than expected. Ordered book on 1/15 and didn't receive until 1/29. Took a full week before I received a shipment notice (for an item that showed to be in stock) and two more days before the shipment actually showed any movement. I received my book a full week after the semester started. If you order books from here, order more than two weeks before the semester starts or you may not be prepared for class. The book also arrived in opened plastic.
This is the second semester renting from eCampus. The process was simple, the book arrived quickly, and it was in excellent condition. The rental price was much more affordable than buying a new copy. I'll definitely use e campus again for future textbook rental. Highly recommend!
My package was later then I expected for delivery. Delivery wasn't as on time as I had planned when placing order for 2 books coming separately.
Easy-to-use and simple the book got here the day that was given
First time using, easy to order, though did not have all the books for both my courses.
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.

