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eCampus.com

4.3

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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,512 reviews

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Georgia
1 review
0 helpful votes
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N/A
February 12, 2025

Hard to tracking delivery. Prolonged delivery of final book.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 2, 2025
Minnesota
1 review
0 helpful votes
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Amazing
February 12, 2025

Great price, great quality. Did take some time to come in but well worth the price!

Date of experience: February 2, 2025
Tennessee
1 review
0 helpful votes
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Simple and easy
February 12, 2025

ECampus made my book selection very simple and easy. I was able to order my book in a couple of minutes.

Date of experience: February 2, 2025
Kentucky
1 review
0 helpful votes
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Nice and fast
February 12, 2025

Very easy to use. My oder came as expected and in great shape.

Date of experience: February 19, 2025
Georgia
1 review
0 helpful votes
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Book rental
February 12, 2025

Book was new and in great condition. Shipping was easy and quick.

Date of experience: February 2, 2025
Washington
1 review
0 helpful votes
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IP Transactions
February 12, 2025

Good for the price and quick shipping. Very happy with the purchase.

Date of experience: February 2, 2025
North Carolina
1 review
0 helpful votes
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Expedited shipping is terrible
February 12, 2025

I paid for one day shipping and it took 3 days to get my book. Book was in good shape but no need to pay for expedited shipping when you don't get it

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 2, 2025
Michigan
1 review
0 helpful votes
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Wonderful
February 12, 2025

I got my books with in a short time frame! The book was in good condition even for being used.

Date of experience: February 2, 2025
New York
1 review
0 helpful votes
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N/A
February 12, 2025

No feedback to share. All good. Everything is good. I'd like to stop receiving emails about this survey

Date of experience: February 2, 2025
Virginia
1 review
0 helpful votes
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Happy
February 12, 2025
Updated review

It came quickly and was exactly what i wanted. Super cheap and easy to order

Date of experience: February 2, 2025

Easy and affordable
July 12, 2024
Previous review

It came quickly, the website was easy to use, and it was cheap

Date of experience: July 2, 2024
New York
1 review
0 helpful votes
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First time
February 12, 2025

First time buying a books from here. Good price and good condition. The book did take over a week to get to me and I didn't have it in time for the first week of class. Just keep that in mind when ordering and when your classes start.

Date of experience: February 2, 2025
Texas
1 review
0 helpful votes
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Disappointed
February 12, 2025

Disappointed with the Condition

I knew I was renting a used book, but I didn't expect it to be covered in writing. It was in much worse condition than described, which was really disappointing. I ended up returning it, which meant I lost money in the process. Definitely not worth it.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 2, 2025
Massachusetts
1 review
0 helpful votes
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Good
February 12, 2025

Experience was great with the exception of the anatomy study manual that was already written in. This was not described and I would have bought new if I had known.

Date of experience: February 2, 2025
California
1 review
0 helpful votes
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Quick and easy process
February 12, 2025

The entire transaction was smooth and I had no issues. I'll happily rent from this site again.

Date of experience: February 1, 2025
North Carolina
1 review
0 helpful votes
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Receiving my order
February 12, 2025

I had no issues with receiving my order. My book arrived in a timely manner

Date of experience: February 1, 2025
Texas
1 review
0 helpful votes
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Not the greatest experience
February 12, 2025

Took much longer than expected. Ordered book on 1/15 and didn't receive until 1/29. Took a full week before I received a shipment notice (for an item that showed to be in stock) and two more days before the shipment actually showed any movement. I received my book a full week after the semester started. If you order books from here, order more than two weeks before the semester starts or you may not be prepared for class. The book also arrived in opened plastic.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2025
Colorado
1 review
0 helpful votes
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Excellent Rental Experience!
February 12, 2025
Updated review

This is the second semester renting from eCampus. The process was simple, the book arrived quickly, and it was in excellent condition. The rental price was much more affordable than buying a new copy. I'll definitely use e campus again for future textbook rental. Highly recommend!

Date of experience: February 1, 2025

A+ Thank you!
August 29, 2024
Previous review

A+ Thank you!

Date of experience: August 19, 2024
Washington
1 review
0 helpful votes
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Moderate
February 12, 2025

My package was later then I expected for delivery. Delivery wasn't as on time as I had planned when placing order for 2 books coming separately.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2025
California
1 review
0 helpful votes
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Easy-to-use and simple the book got here the day that was given

Date of experience: February 1, 2025
Colorado
1 review
0 helpful votes
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Fast delivery
February 12, 2025

First time using, easy to order, though did not have all the books for both my courses.

Date of experience: February 4, 2025