Everything But The HouseReviews 793

I have bought about 20 items from EBTH. They have all been BARGAINS. Once was a box of ornaments I bought for $51. I had to drive quite a ways to pick them up, but was thrilled to find 150 total in the box. I sold the first one for $175. Tables, chairs, barstools, garden items, holiday, I have been happy with all of them. But I would caution everyone to stick to the true estate sales. I have carefully avoided all art, electronics, sports memrobilia, rugs, and especially JEWELRY!

Read every single word in their listings! I recently purchased a Ball Watch Co. Watch that stated the watch was in running condition... only thing is way down in the listing it stated the crown was dented and loose. Well, the stem is trashed and therefore it will cost me a couple hundred dollars to get the watch repaired! They had the watch authenticated (according to the listing) so they knew it was bad! But to get their 30% they got a sucker like me to bite! When I protested they said the watch was as listed. This is the FOURTH time I've had a problem with EBTH.COM and the first time they've refused to make it right. I'm done with them.

This is an auction site. The site is one of the most well designed of the online auction sites I have used. The auction is on a timed schedule, with extended bidding for 5 min if a bid is received just before the stated end time. The quality of the photography is uniformly excellent, if not outstanding. Identification and description of the items is generally extremely good, given the range of objects that appear. Many of the items are what you might find at a house or estate sale. I visit the site because I'm an antique collector. This site is a lot of fun, and brings back the experience the days when I used to haunt estate and garage sales. The condition of the items is generally accurate, and I have used the site for over 2 years I recently did have an issue with an expensive vase I bought that was heavily bid on. This was because of an omission in the description, and this was quickly resolved to my satisfaction, noting that most auction houses have firm disclaimers with no recourse. The person I spoke to and subsequent email correspondence was clear and excellent.

For first time users, note that most auction houses charge the buyer a premium, usually 25%. EBTH does not charge a buyers premium, which is a big deal.

Shipping. With most auction houses, you have to arrange for shipping yourself, and you are in a hostage situation, so shipping costs can be high, for even the smallest items its hard to get away with less than a $50 pickup, packing and shipping charge. For large items, the cost is prohibitive. On EBTH, your shipping charge is calculated so you know beforehand what your total cost will be. They use a variety of carriers, so there is a variation in cost especially for bigger items, but generally for small items I've found their charges to be below what I've experienced.

I bought a very rare and expensive lens from EBTH. It had the original box that was scotch tapped around the box which I knew about (simple bit of tape around the edges to hold it together 75 year old box) When I received the item they had retaped with shipping tape over the top and bottom of the box (ruined the box which was 50% of the value) I had to cut the tape to get to it. I complained and went back and forth with them, they said they would issue a refund, but then they decided I was lying about the box stating it was like that in the pictures. Nope! If so how did they take pics of it? They essentially called me a liar. All I wanted was accountability from the shipping department, this was the most severe of all the shipping problems I had with them. I warned them against losing a good customer over something like this and demanded an apology, they stuck by their guns and took the word of the shipper over mine, worst of all questioned my character. Done with them.

Purchased an expensive item in good faith that it was evaluated by EBTH as claimed and did not seek an appraisal right away (which would be an additional cost); Later when ready to give as a gift took it to a reputable source for authenticity and was told it was a fake. Second opinion by another reputable expert confirmed that. Contacted EBTH and told them abou thier item being fake and they rafused to take it back (since it was over thier 30 day allowance); So because I trusted them and did not immediately go through an expense of checking the item, I am stuck with the counterfiet product. They should be banned form selling anything! Scam!

I have bought several pieces of jewelry and several lamps. I have never been disappointed. I have never had an issue with the items description and found the photographs to accurate. I spend hours at a time browsing this site looking at jewelry. I appreciate the fact, if you bid, you are notified when your outbid and if the sale is coming to a end. I have contacted customer service only once to expedite shipping, The package was received in a matter of a few days and the customer service rep was very professional and polite. I am rather surprised by the bad reviews posted.

I have been enjoying EBTH for a few years now, always interested in what they offer, keeping an eye on everything, specially in the art section.
On May 12/2019 I was the lucky winning bidder of an 8" X 10" oil painting by famous American tonalist, Charles Warren Eaton. One just like it, same size and similar scene, was sold at Shannon's Fine Art Auctioneer in Milford Connecticut on 10/28/2010 for $ 4800. 00
My lid on this auction was $ 5000. 00. I could not believe my eyes when I got it for only $ 600.00.
This was at EBTH in Dallas, Texas.
The artwork arrived three days later, perfectly packed, in St. Louis Missouri, and is being housed ever since in my studio for my total enjoyment.
I could not be happier!

I gave this company a number of very high-quality household items and jewelry along with some antiques that I bought in Paris they were not shorted correctly they were not labeled correctly I reached out to the sales rep twice three times finally reached out to the manager Helgi,
Asked for clarification on the commission everything they told me was faults they took double but they promised I asked them to correct the listing on some items that were incorrect they refused
They broke and I don't that was high-value they refused to reimburse me for now they refused to send a couple I am his back they decided they didn't want to sell
I would be more than happy to work with anyone that's looking to put together a class action lawsuit against this company so disappointed lost thousands of dollars because of their stupidity
They said their people know their merchandise and they don't
And to add to this couple items that I purchased there was nothing on the listing that they were damaged they came in damaged and one was actually a fake compared to what they said it was