Everything But The HouseReviews 793

I have been buying jewelry from EBTH for a few years now and I have NEVER been disappointed! The pictures are great in the auction, but when I get the pieces in the mail they are even better in person! Everything always comes well packed and the jewelry is always high quality!
And if you ever have any questions at all. Just email them. And they respond right away!
Great online auction site! I have used several. EBTH is a favorite for sure!

I was able to get a complete set of sterling sliver flatware, service for 12, plus all the serving pieces imaginable, for an absolutely unbeatable price. I'd been lusting for it for years, and I don't know what I did to get so lucky! That said, I have to mention some complaints about furniture shipping. I'll never bid on furniture again. The first piece was a Victorian slipper chair that arrived with a broken leg and I had to send it out for repair. The second was a loveseat that was delivered with grease stains and no seat cushions. Third was an important piece of art that arrived with a broken frame. I really love almost all the items I've purchased, but EBTH has a problem with the folks who work in the packing shed -- it would appear that they have no appreciation for the value of the items they're preparing for shipment.

I don't like the way the time is extended 5 minutes if someone bids at the end. That is not fair. There is a place to put your maximum bid and if you are outbid and time runs out the auction should be over. Put your max bid at what you are willing to spend and let the clock run. No extension. And then I was charged double the shipping then what was quoted. I would have rated 5 stars if it weren't for these two complaints. With that said I have purchased many items over the past few years and have been very happy with them.

I purchased a Nagel serigraph that also came with a book on the artist. Instead of shipping the two items separately, they placed the book in with the framed print. The glass covering the print shattered because the book was allowed to move freely in the box. The print is gouged, scratched and ruined. I haven't bothered to contact them because prior experience with their "customer service" has been so terrible. So disappointing.

The most important thing I can say about EBTH is that they have given me personal attention, from a distance across the country, to help curate and present the beautiful photographic archive which I must now disperse to the world. I was very hesitant to start selling with EBTH because of the unknown and the $1.00 reserve. However, with their help and expertise the sales have gone quite well and I am very happy with the results.
Also, their website for sellers is very well done and tracks everything from the initial process to the date of issuing a check for sales proceeds. Working with EBTH has been a fun and rewarding experience.

As a coin collector, I thought that charging $11.00-plus dollars to ship one coin was too much too bear. However, now reviewing their coin selections, I find that EBTH is charging $31.39 to mail a single coin. E-bay sellers charge anywhere from free shipping to $4.00 or so to ship coins.

How can EBTH get away with this? Such outrageous charges are incredulous. No more purchases of coins for me on the EBTH web-site. Staying with E-bay and local sources from this point forward.

When I called and asked asked for the mailing address of the company owners to express my disdain, I was told that they are not permitted to give out that information. What a sham! Even the biggest corporations provide contact information to voice one's grievances. EBTH should be ashamed of themselves! A truly dissatisfied customer.