eBayReviews 3,492

Found lots of great stuff on eBay. Great prices for normally expensive items! Real people and the site supports good customer service and has guarantees if anything goes wrong. You get your money back if anything goes wrong with the transaction or you didn't receive the item or item is damaged or not as described. Safe secure payment and you also can have items shipped to your door or pick them up locally if in your area. Overall great safe place for shopping!

Sold a coach backpack. Customer has had merchandise since Monday. Today is Friday, my money is still on hold. I call, long wait periods to talk to a foreign person. They say call pay pal, pay pal says call EBay. I told both of the agencies basically you are stealing my money. The customer has the merchandise but I still havent been paid! Needed this money now I have to wait til they release it! What a joke! If you need ur money dont sell with EBay! Unsatisfactory all the way around!

Purchased item that was advertised as perfect condition and rarely used. Busy at work so I didn't even unbox the unit for 7 days. Looked good. Turned out after a little use I found out the unit was defective but only just after the 30 day return. Contacted seller. Was subtly threatened. Called Ebay who ruled against me AND said I couldn't do anything about it. Couldn't speak with supervisor. Nothing. So here I am with a defective unit that cost me $200. Buyer Beware!

Have had my first experience with Ebay Customer Service today; I've been using ebay to buy and sell for over 10 years now. But last week, when placing a order that contained multiple itemes, in different quantities, ebay have locked my account on account that the computer I was using was not recocnized by them; I've called Customer Suport, unlocked it, placed the order; A few days after I've found my order to be doubled ( Every item, in the same quantities, from the same vendors; just as if you would hit the pay button, but instead of your itemes be taken from your shoping basket and the transaction to be confirmed, nothing happens, so you hit the Buy button again, but now the system registers both Buy button actions so it doubles you order). Anyway, after talking to a poor english Rep, I get a Manager ( wow, this is good, surely they should understand my problem); NOPE... the Manager gave me 2 options: Try to get in touch with the selller and ask them to cancel your order, arrange for returns and wait for reffund, or sell the extrta itemes yourself ( we will get the sell fees double, not too bad for us!); They simply refused to accept any responsiblity ( a double order has never happened on Ebay, so it is not possible, she said!)

My advice: Stay away from ebay, plenty of other options out there with less fees for seller anyway: Wish, Facebook market, OLX,

Absolutely disgusting.
Sellers havent got a leg to stand on even when theyre in the right.
Sold an item with an accurate description but because the buyer decided she didnt like the item, I had to pay for return postage, even though in their policies it states when an item is incorrectly described the seller has to pay for return postage. I told the seller to just keep the item as Id rather not pay an extra £3 for an item I wouldnt not even receive back anyway because my old address from 2 years ago were on it, even though I changed it on my eBay account when I moved! But she sent the item back anyway, so Im out of pocket with my item, my money and postage just because the buyer decided it wasnt her style.
When seeking help from eBay I was told to just go out and collect it from an eBay advisor without any concern that this may not actually be even possible?
Disgusting and inconciderate. All they seem to say is apologies this much be a discouraging experience so patronising and they couldnt give a flying pig.
Ive been an eBay member daily for over 7 years and never have I been treated the way I have been treated by a company before.
I will be sending a complaint for what its worth and will be deleting my account.
AVOID. THERE ARE MUCH BETTER SELLING SITES OUT THERE WITH BETTER CUSTOMER SERVICE

This is my first and LAST time buying from eBay! I have done everything I was told to do in order to get back my refund of an item that came from China that looked nothing like the picture! Worst experience ever. Not only I have lost $100 on a garbage product/shipping but I also have lost money sending it back through PayPal where their seller gave me a $50 credit for return shipping but placed it on hold! All because the package is showing in transit for a few weeks and the seller is yet to declare received so they denied my case for refund and closed it! Thank you for nothing all they did was take my money! Never again!

I used to love shopping on Ebay. They do have better prices than Amazon, it's what you have to deal with to get those extra savings that have finally ended my shopping with them. I do bid on items now and then, as I did the other night. I won the item, and was very excited that I got such a good bargain. Ebay emails me and says "for my protection" they had to cancel this order. Seller no longer sells on Ebay. I called CS and get told the same. Asked if they could reimburse me somehow for my trouble, they say "no" However the same thing happened the next night, different buyer account and different seller. Same sort of item. They blame it on sellers, but the sellers are most likely Ebay. They just make as look as though it's someone else who is selling the merchandise. If you ever read their "policies" they have rules for buyer beware. They have answers for exact questions I want to know. It must happen all the time. Then they state that if you write them reviews they can say its harassment and ban you from their site.
I am pretty sure they are the scammers. This is not the first time something fishy has happened while shopping on their site. I would suggest you be careful when purchasing from these shysters. You just never know what new policy they'll hit you with. I wish they would ban me.

As soon I sign up for ebay to sell account, they suspend accounts for no reason. Thanks for nothing, glad I didn't waste time. Glad I took my business elsewhere.