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The company, primarily operating as an online marketplace, faces significant challenges in customer satisfaction and service reliability. While some users appreciate the variety of products available, a prevalent sentiment highlights frustrations with fraudulent sellers, inadequate buyer protection, and a lack of effective customer support. Many customers report difficulties in obtaining refunds and dealing with negative feedback, indicating a biased resolution process favoring buyers. Additionally, ongoing technical issues with the platform further exacerbate user dissatisfaction. Overall, the company's reputation suffers due to these recurring complaints, suggesting a need for improved seller protection and customer service responsiveness.
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Place is sick and nasty, sold items and they were returned for an unreasonable reason claiming defective items when they are not, ebay favors buyers only, items returned only to be returned to some other address, so i lost both items and money, what a scam ebay
I don't sell anything on ebay, only buy. This way I can get some cheap random stuff I need that other people don't need anymore and are selling for cheap. Its not always reliable, but that's a problem with people, not the website.
The quality of items that I have purchased from this site has been quite inconsistent. Clothes would be made from low quality materials or be damaged in places that can't be seen on the product pictures.
I have to let the world know that the biggest internet bully/ SCAMMER right now is eBay! It was the biggest mistake of my life! Long story short, I had TWO BUYERS SCAM me on my items! Not only did they get my items (that were not cheap) EBAY REFUNDED THEM THEIR MONEY WITHOUT ME GETTING MY ITEMS BACK! How is this site still up and running? Not to mention the items that were "LOST" in the mail?!? Ys, I said LOSt. DO NOT USE SMARTPOST to send your items on eBAY!
Ordered a hammock from unique_factory on ebay. Sent message asking if it had a mosquito net. Reply was it did have. No net arrived. After much correspondence they still stand by that it is "as ordered". They will not honor their word. They cannot be trusted. Pictured on the page are nylon hammocks and what arrived was a cotton hessian. Absolute crap. Further look at web page you can see a small statement that there are 2 types. Not professional and not trust worthy. Do not buy from them.
Don't expect good quality from eBay. Let me put in this way, 2/10 things you ordered is going to be not like in the photo, for example I bought hoodie from eBay, and after few days the logo started to come out from the hoodie. Be aware of that
Ebay is too costly and you can rarely turn a decent profit for an item. If you want fair market value of something you basically have to overprice it and rip someone off to get it. Seller fees are extremely too high. Piss on Ebay, i have better luck on craigslist
Got scammed for a $119 dollar bissell pet all in one floor vaccum and steamer. Did all the footwork to try and find out what happened to it just to find out from UPS that the seller had it sent to a totally different address, and that a Thomas signed for it,...(not my name). Went to that address and it was a business with a "Thomas" in package receiving, but he doesn't remember if he signed for it or not. Not to mention that I have a ring doorbell as proof that I didn't receive it. Tried to get Ebay to step in and help, and they wouldn't do anything about it. I'm done with ebay! Too many scams these days! And, Ebay is letting scammers use their site. I'll cut my loses and use the mall!
I didin't like the fact that people gets scammed here. So you have you be very carefuland watch out for scammers. Another thing, the quality not always matches picture, watch out. Besides that, great place tu put your unusable things to sell.
I purchased so many things from ebay. I was satisfied when the things came. I will continue to order my things from there.
I'm happy with ebay so far. Haven't encountered a single issue yet. I haven't bought anything in auctions or from suspicious sellers, so maybe that's why my experience was so good.
Ebay sends a request to "help: consumers after each purchase by rating the transaction. BEWARE! What they do NOT tell you is that if you actually do give a fair appraisal- you probably will no longer be sold to! Many companies request that you contact them FIRST before giving anything but a 5 star rating. This program is a FARCE! This happened to me. When I contacted E-bay, they said it was not their "problem" and that the vendor was free to sell to whoever they choose. I will no longer aid E-bay in their efforts (in rating products or services). E-bay's true allegiance is truly only to themselves- NOT the customer!
I've bought a few items from Ebay and wasn't disappointed. Shipping was quite fast, sellers were polite and the prices weren't crazy. Would definitely recommend for anyone that wants to save a bit of money.
I have not had a problem on this site that they didn't take care of. They will take care of any problem you have. I use eBay all the time and never had a problem
I didn't receive my package and the seller tried to extortion me into giving them a positive review to get my item and then again to get my money back and I asked eBay to step in and they didn't care they said the package shows delivered and closed the case so they don't guarantee your money back now out my package and my money thanks eBay and nothing was done to the seller for trying to extortion me into giving them a positive review and again thank you eBay and it's against eBay rules to extortion people and is illegal but they don't care the seller is still selling on eBay so thanks eBay for all your worthless help
I've sold plenty on eBay. And I have a 100% rating. My beef is that now you have to offer at least 30 days for refunds verses 14 days they use to offer. So if l sell $1000 dollars worth of stuff I have to sit on it for 30 days. No thanks. No more return policy with me. And I'll find another platform to sell on.
To be frank there is a lot of greatness in buying and maybe selling on ebay, but some things are just not ok. I had a seller take advantage of me by selectively marketing his product as one thing when it was another. When I complained he literally threatened me and wrote a very immature and profanity filled message to me. To which eBay did nothing!
Another time I started selling things and they have hidden fees, they could easily and clearly detail. After I sold the items, I got a bill for over $100 for several extra things I was not aware. It's too easy for them to show you an added expense in the process for anyone to be surprised, but they don't. So don't be surprised when you get billed after the fact.
I often use the site and until now there is nothing bad happened. Items quality are acceptable at their prices. Return and refund is also easy. If the postage cost that be paid by customers to return items can be reduced or canceled, it will be much better :D
Now I see you are charging. 35 cents for extra listings, plus higher fees. I do not recommend being a Seller anymore on eBay. I am done. No more business buying or selling on eBay.
I Notice there is no Seller Loyalty or Protection, I got Robbed on eBAY and now forced to PAY TWICE for 2 eGift Cards for $300. I am out of $600 and with my Multiple Sclerosis and Blood Pressure, I can not handle this.
I am in the Red for an eBay Transaction and was basically robbed by a buyer on eBay (NOT ONLY DID I LOSE THE MONEY FOR THE CARDS THE CARDS WERE ALREADY USED) I Will Be REPORTING THIS TO THE POLICE AS WELL.
The Buyer is Fraudulent, purchased 2 Gift Cards from me on eBay (Email Delivery) one eGift Card for Target for $200 and one from Kohls for $100. I am not refunding the money for someone committing Fraud. He even left me a POSITIVE FEEDBACK ON EBAY FOR THE $200 TARGET GIFT CARD. MY EBAY STATES NO REFUNDS AND USING MY TARGET AND KOHLS ACCOUNT, I DO NOT GET REFUND BACKS FOR EMAIL GIFT CARDS. SO YOU GUYS DO WHAT YOU GOT TO DO AND HANDLE THIS, I AM NOT GETTING ROBBED BY SOMEONE.
I Sell and Buy for a long time with PayPal and eBay if you do not correct this you will lose my business.
Again here is your wonderful CONFIRMED Buyer who costs me $600
Fixed seller Feedback review system is a joke and unethical. This site treats sellers much better than buyers as they try to release thier liability. They ALWAYS side with the seller except for refunds issued because they want someone else to pay the refund not them. When you call they will tell you anything you want to hear and even will change feedback if you request it, BUT that's just another lie - they really dont care to help you they just act like they care. ITS A RIGGED SYTEM FOLKS!
Answer: I would never buy a used car without seeing it in person and having it checked out.
Answer: Ebay is a den of thieves. Even Ebay is evasive on complaints to answers. When looking for items, be sure to be fully informed to what you are shopping and use all that knowledge to cypher the listing, even then have found those that list items to be evasive on answers. Avoid ebay if possible!
Answer: For their own purposes and to protect dishonest sellers. I was once an avid EBay shopper, but now avoid EBay. Buyer protection no longer exists. You buy at your own risk.
Answer: Ebay sells nothing. You are dealing with private sellers. Some are good, some are not. The best way to determine this is to check the feedback. I personally never buy from anyone who has a feedback lower than 90%. 96% is considered bad, by Ebay. Take that with a grain of salt. Ebay management is nuts.
Answer: If you haven't already learned the hard way that Ebay is just pure bullshit when it comes to the sellers rights. When someone wants to send it back for any reason other than it doesn't work as described, you will be footing the bill. Not only will you lose the money you paid to ship it to them, Ebay will offer to provide a return label for them at your expense. Yep, that's right. They will bill you the price of the label if you don't provide it. Either way, you are paying for it to get back to you. It's get better. You can't leave negative feedback for the buyer either. It's not an option NO MATTER
Answer: Not to me! It's my main shopping tool! I look for good deals and free shipping!
Answer: Yes. You are right. All what people told you are correct. Don't trust ebay and the seller on ebay. Amazon much better than them. But anyway the best way to buy electronics from the local stores or official stores.
Answer: This depends on the seller of the item - carefully check their feedback and trust you intuition if you have doubts try another seller you feel safer with...
Answer: Hi Tom, As for reviews, you don't get them. It's called feedback. When you buy an item, the seller will probably leave feedback after you leave feedback for them. I hope that answers your question. Nancy
Answer: Depends on the seller. I wouldn't buy anything off ebay because there a crappy company.
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