eBayReviews 3,493

I purchased a motor through eBay for my Mini. The seller had listed the motor incorrectly and refused to provide a return ticket. To add insult to injury he was also very harassing via email. I sent him proof that the motor was incorrect and he still refused to provide shipping. EBay determined the motor was listed incorrectly and promised a full refund. I have yet to receive it and it's been a month. EBay tells me that I have to now fight with PayPal but I cannot submit a dispute through PayPal bc I did not purchase the item though PayPal. I cannot repair my vehicle bc I've not had a refund of my funds. I even offered to send the motor back when the refund was processed although eBay said I didn't have to and even though this seller was very belligerent. My advice is: Find someone else to purchase your parts through bc this company does not stand by their guarantees and warranties. I let him know the day we received it that it was incorrect. I'm still fighting to get someone to adhere to the policy and guarantee that I was provided upon purchase. It has been very difficult being without a car for so long and very a very difficult and extremely long process to get this corrected. It may not mean much to eBay and this seller but my car is the only transportation I have for myself and my son. My hope and prayer is that nothing emergent happens to either one of us or our pets while I'm waiting on this to be resolved bc we would be out of luck. I think it's a sad day when large companies do things like this to people - all people. For those of you that read this review, please pray for our family. Being without a vehicle bc of this company's refusal to uphold their policies is nerve racking and upsetting.

There have been good purchases made from sellers from China and there have been bad purchases. What a lot of them do is have friends to increase betting but eBay never does anything to the seller if you report them. I've also won bids and they don't send out the item or they do they claim it was "lost." That's not true. You can tell they didn't like that I won the item on a low bid since they went and put the backpack back up. Again, eBay doesn't do anything. I also don't like millions of resellers in the world as of late. These are usually US sellers that are resellers. A lot of things they get in clearance at Michael's and Hobby Lobby they sell at full price plus shipping. I never buy from a US seller unless it's a book I really need and it ends up being cheaper through eBay. My warning is: shop around first even if the item is from China as I've seen them sell paper clips that seem cheap but they sell it individually whereas Hobby Lobby will sell it for cheaper but with a whole bunch of paper clips. That's just an example as I've seen it. It's cheaper to also get books at the thrift store than through EBay sometimes also. Like I said they if I really need or want the book I get it through EBay.

Another warning is that I've seen things from the Dollar Tree and they are selling them at $7.95. That's insane! I cannot stress it enough; shop around first. Sometimes when it seems like a good deal; it's probably not. Especially with US sellers.

I've mentioned this on my other review but just in case: the same sellers that are on Wish and AliExpress are the same as EBay. A lot of them just change their username but have a similar logo. They'll charge more on EBay because it's pricier to place their merchandise.

Sold my gaming laptop on Ebay and the guy stole all the parts out of the laptop, smashed the screen and then proceeded to file a claim for a return two weeks after he received the item and said the screen was broken upon delivery. We got the laptop back weeks after eBay settled on his side, the guy was too stupid and lazy to even try to hide the fact that he gutted our laptop because the cover wasn't even screwed on and it popped off to reveal the the parts missing! I call eBay and file a claim, upload 5 pictures, only for them to tell me I still need to pay the SOB back for the parts he stole from me. Will never use eBay to buy or sale again.

I got scammed by the seller XPS Direct on the ebay platform. A Dell Alienware worth of £2k+ laptop has been advertised by this indian seller with certain specs, and he sends it away with lower specs. He was rude and ignorant and he didn't cared ahout what he advertised and what he sent.

So i asked Ebay to intervene, and they said if i don't like it i can return the item and that is that. But if i'd be doing that he'd get away with his wrongdoings and they won't be doing anything. So i asked ebay to get the seller to send a refund for the missing specs worth of value, and then i left the seller a negative feedback.

What ebay did was to remove the negative feedback, and then also closed the case with no solution provided. So i got screwed £2000 by this indian seller and ebay alltogether.

Awful place to buy your stuff. There are way better places!

I listed a watch for sale and got scammed within 8 hours of posting. Fortunately I didn't fall for it. The buyer offered nearly double the opening bid price, and then sent a fake email from PayPal telling me I needed to ship the item and send a tracking number before they would release the funds. I contacted PayPal and the email is fake. EBay has no place on the site to report this kind of activity and still shows that the item sold (and they are invoicing me 10%) for $5,200.00. Seriously illegal activity. I'll take my stuff locally from now on! Not to mention bringing all email correspondence to the Attorney General office.

There is a seller on ebay openly committing fraud on ebay customers and ebay doesn't want to do anything about it. The have pointed me to paypal but they wont do anything either. Ebay is not interested in doing anything about sellers current products for sale that offer the same warranty that they are not honoring for my $2600. 00 purchase. They just spin me in circles asking if they have answered my questions to which the answer is no. They just want me to go away and be quiet.

I have been buying items from EBAY since 12/18. I finally realised they are running a Criminal Enterprise. When I had issues, and was told by "Wendy" I won the case based on eBay's "bogus" money back guarantee pledge. Then I followed her instruction's not to contact the Corrupt Seller for three DAYS That SELLER who is know as member "thesixfees8017". Never received shipping label. Marco of ebay service told me thesixsfees told their investigators that i broke the clock. Well after a discussion, MARCO told me they must have lied and I should have won the case. I next called Wendy ebay resolutions. She was speechless and sorry i did not win. PAYPAL is involved. A customer of theirs, Cannot contact the. ELECTRONIC WALLS. In my case as well. PAYPAL Paid a Company from China that they are FULLY aware. It's a SCAM Co. That PAYPAL assists in Completeing the crime by using YOUR money to PAY FRAUD CO. Hence PAYPAL Conspiritor. Retired Law Enforcement Officer, to which I will Expose and hopefully the guilty will be shut down.

The worst customer care that doesn't care about their clients and want themselves figure out the jungle their programmers setup for them.
Every aspect of the company becomes worse and worse every time I tried selling on their website.
More and more problems arose with every sale I was making and ebay doesn't do anything to resolve the issues that become apparent.
They want to distance themselves as far as possible from the process claiming they're middleman. But they're first to make the worse decisions when scammers attack they're honest sellers.
It's the worst company out there. Hopefully competition will eat them alive and take this frustration of all the frustrated customers...

Apparently in a recent dealing with eBay Global, I was temporarily "suspended" for 7 days because I actually sell on other sites (but never cross reference in any sites).

I called eBay Central and was connected with a foreign representative who claimed that using the phrase "proprietary online monopoly" was PROFANITY.
I reminded that rep she was in error & she told me to "cease using profanity" as if she was reading off a prompting card.

I demanded to be connected with a local rep... that one threatened to have me permanently removed from the eBay community... BASICALLY ALL BECAUSE I USE OTHER SELLING SITES.

ATTENTION eBay:
YOU ARE NOT A PROPRIETARY ONLINE MONOPOLY!

UPDATE: Feb 13th 2024

After 20 years with eBay:
I QUIT!

This platform speaks of "integrity"; yet it is ANYTHING but "integrity"!
Buyers & Sellers CONSTANTKY SLANDERING the other on "biblical proportions" of selfishness.

The response from eBay is ALWAYS:
"That is THEIR opinion" (as if honesty & integrity DON'T MATTER!

See my pictures. It's THAT BAD.

I noticed eBay was selling many hate books, included one that promoted murder, which is against their own policies and probably against the law, so I reasonably reported the items and complained on eBay's forum, but my thread was deleted by a moderator called li_gary who claimed it was disruptive or repetitive, which made no sense, so I closed my eBay account, and they won't be getting any more of my money. They also show a lot of misleading prices in search results, so you see a clock for $1, but when you go to the page, it's really $30, because the $1 price was for a plug adapter and not the product that is actually being advertised, and that makes it impossible to sort by price, it wastes your time, and it's just plain dishonest.

Ordered from a Chinese company. Sent me wrong product. Sent back but do to time to ship to China they said I, and not shipping time, exceeded time to return product! I will never order from e bay again, lost all my money.

I happily shopped bits and pieces on eBay for years but have always been quite careful, knowing things are not always quite as they are described. No longer. My most recent items were all fails: a "Bicycle Seat Cover Silicone Gel Pad", from znuonline, which has no gel or silicone. "Transition Photochromic Progressive Multi Focus Reading Glasses", from 1st.ing, which are worse than no glasses at all and an "ankle Protector Ankle Brace Guard Foot Support Sport" from lalanggift, which was completely different to the one shown. You can pretty much guarantee that items listed as Sterling Silver, even when "marked 925", are only silver plated. It's just too disappointing. I will not bother with eBay anymore. If you are going to shop on eBay, be very alert, read every detail and be very conscious of the dates of expected arrival and when a transaction will be closed so that you can take action if necessary.
Ebay needs a complete policy revamp

I like using Ebay, lots of items at your finger tips without walking, wide selection without needing to track into different real shops.
30 day Money back insurance and the feeling of safety. Pay with Paypal and you get another 150 days (180 from the day you get the item).
Just do not be dumb, if something looks to good to be true and you buy it, expect the worst to arrive at your door.
YOU get nothing for free or for mere pennies in this world.
Sometimes you end up lucky if you buy something cheap.
I have purchased everything from a brand new mattress, fridge freezer, make-up, cheese and wine etc... so far no problems with service or returns as you can involve Ebay or Paypal to sort anything out.
I never buy used just because l see that as gross, l have purchased antique Japanese carvings but never pre-owned clothing, electrics or anything.
Delivery depends on the seller and distance, ball park times are given.

I ordered an item with a guaranteed delivery date which was not met. When I tried to enter a negative review, ebay indicated that I must wait for seven days to enter a negative review. This is why their sellers don't get many negative reviews. Ebay is the one that should be getting negative reviews. They sent me an email that indicated my complaint was closed and that I would not be getting a refund. I never even asked for a refund. I simply wanted to warn other buyers not to rely on the guaranteed delivery date.

Customers are not reading genuine reviews because the negative ones are being removed.It says it all with so many negative reviews. Will never give them my money again. They stand by the businesses even when they are mistreating customers. When you leave an honest negative review they remove it if the business complains. Because that's where the money is isn't it greedy eBay hey? EBay is a dishonest business. Closing my account after years of using them.

This site, with Paypal has to be the most loosely run site on the internet. I bought something on eBay today and within an hour was contacted by my bank to find out if I had purchased some other item. It ended up being a fraudulent purchase, but had my card cancelled anyway. This card has been used to pay my bills on-line for years and now because my card was compromised, I'll have to contact all these companies to let them know my new card number. I'll never buy anything from eBay again and you should follow my lead. I tried to reach customer service there as well. Don't waste your time. It's as incompetent as the site itself. I never reached them.