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The company, primarily operating as an online marketplace, faces significant challenges in customer satisfaction and service reliability. While some users appreciate the variety of products available, a prevalent sentiment highlights frustrations with fraudulent sellers, inadequate buyer protection, and a lack of effective customer support. Many customers report difficulties in obtaining refunds and dealing with negative feedback, indicating a biased resolution process favoring buyers. Additionally, ongoing technical issues with the platform further exacerbate user dissatisfaction. Overall, the company's reputation suffers due to these recurring complaints, suggesting a need for improved seller protection and customer service responsiveness.
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It's good for buyer, but seller not the best website to sell stuff on. High commission and ebay lock up your funds
Perfect, I have bought a lot of things without problems
Ebay is okay but sometimes you don't get what expected.
GREAT place to find wonderful bargains and sell items - I really can't say enough great things about ebay.
I used to follow ebay in the past a lot, but lately they are definitely behind of Amazon. I find better deals on another website and stopped buying anything from them last 2 years.
Awesome site. I use it every now and then to buy things (clothes, electronics, dvds) and i never had any problem. This one time happened to be a bad transaction, but i contacted the and they solve it within problems. :)
It’s never going to be better than Amazon, the charges are too high to sell stuff.
This is a buyers market. If you are a seller ebay takes 12% of your sales and they charge you to list all your items. Also after they take all that money when a buyer pays via paypal (which ebay owns) they take another 3% of the total. (not the amount minus what they deducted, the full total). Only buyers can leave negative feedback. So if a buyer never pays etc you can't even leave neg or neutral feedback. So very unfair that they can leave neg for you and you can't even leave neutral for them. How can you warn others about them?
Have bought a few things but pretty much like to find the worth of items. Their pricing is dead-on... can find a deal here and there... no different that a clearance sale at the retail outlets.
I would give this a five except for Paypal (which always gives me trouble for some reason) - Such a good idea and so well executed. If they could fix Paypal, this would be just about perfect. They do everything possible to make sure the people selling and buying are on the up and up. On the very few occasions I have needed to deal with a problem, they were courteous, professional and willing to do what was needed to keep the customer happy.
It is what it is.
Joined in... 1999? 2000?
Darkone67.
Have seen many changes, and not all for the better. The latest insult (that I am aware of) was sellers not being able to leave anything but positive feedback for buyers, or anyone (not) being able to view someone's buying history to check for shill bidding - that's a sham. Sham, not shame, though THAT, too.
I am, or was, a major buyer with over 1000 positive feedback (no negs), and a seller with something over 50 (no negs)... but selling has become expensive, overfee'd and not worth the time. I still peruse the site for off-season and EUC to purchase, but as for selling what I could offer as a great deal... costs me more than I make when considering time put in to put up quality images, list in detail and ship.
Forget it.
I know some people has have bad experience with ebay. I mean surely I have but i've been dealing with this website for years. Sometimes you just got to pay attention to peoples feedbacks and see how much of a seller they are. Other than that if you have issues you can always report it. I don't like the new feedback way though because not all transactions are positive transactions
Fees are getting too high. They are catering to the big sellers and its not near as efficient to sell occasionaly. Ebay buying paypal hasn't been good. Now it is much harder to find and use your paypal account in relation to EBAY then it used to be.
Ebay is great. Sometimes when I don't know where else to find things, I'll go on ebay and they'll have them. I got jipped once, but ebay protection helped me get my money back. They're great! They really care about their customers!
As a buyer I love eBay and can get great deals - although not as easily as in years past. As a seller I am constantly aware of the high cost of doing business on eBay, so it stands to reason that, as eBay continues to increase my cost of selling, my prices must go up and buyers, like me, can't get as good of a deal as in years past. One simply leads to the other. EBay does a good job of providing a safe buying environment, and their site continually improves with regard to features and ease of use.
On the selling side, eBay has some major issues. EBay now makes profit on the amount charged for shipping – even though sellers like me charge actual shipping COST. Unbelievable! I've read many stories of good sellers being suddenly shut down without any explanation from eBay. Many times these sellers made their entire income from eBay sales. Ebay has been, and is currently being, sued for callous acts of this sort. EBay makes it literally impossible for a seller to give anything but positive feedback to a buyer - even if the buyer is a liar, cheat and overall a--hole. EBay cares 97% for customers and about 3% for sellers. It's virtually impossible to get unfair negative feedback removed from a seller's record because of eBay's gigantic "customer is always right" bias. It's just a sad fact! Problem is, unhappy sellers can make for more unhappy customers.
I urge eBay to consider the once all-powerful Howard Johnson restaurant chain. The owner(s) sat back and counted their money - resting on their sizable laurels. Meanwhile, a guy named Ray Kroc took a small hamburger stand and worked his butt off to build it into a behemoth restaurant chain - never resting and always re-investing his profits into more and more locations. The chain is called McDonald's! By the way, the Howard Johnson restaurant chain, once the country's largest, no longer exists. Not even one location survives! EBay should keep an eye out for all the other web sites vying for the top auction site spot. EBay better not ignore and mistreat their sellers much longer. There WILL be another Ray Kroc out there who'd love to welcome those sellers to his site!
There simply isn't enough room on this page to explain ALL the bad things about selling on eBay. But, their huge size still enables me to make money, so I will keep looking for the right alternative selling site while I swallow my pride as an eBay seller. C'mon Ray Kroc, Jr. Where are you?!?!
GREAT FOR SELLING OR BUYING ALMOST ANYTHING! Been using it for a year now and no problems so far! Best marketplace on the whole wide web to buy just about anything ;)
I have thought long and hard on a review for ebay. I don't use them very often, neither ever did. Infrequently, I will purchase an unusual tchotchke; book or excuse me, fetish-sorta implement. I had one odd experience with them, several years back. The seller and then ebay became demanding on my slow response to rating the sale. I had not used the item - so I was rushed into a review. I refused to order through them for over 2 years, till I saw a book, that I could not easily acquire anywhere else. This sale was fine. Still, I don't use this site often.
Love buying and selling on Ebay. Ebay buyer protection is great as well if a seller will not respond. They know what they are doing here. Selling fees are too much in my opinion, but I will continue to use their site!
Love it and Love it:-) Bought so many beautiful things there. Great site!
Answer: I would never buy a used car without seeing it in person and having it checked out.
Answer: Ebay is a den of thieves. Even Ebay is evasive on complaints to answers. When looking for items, be sure to be fully informed to what you are shopping and use all that knowledge to cypher the listing, even then have found those that list items to be evasive on answers. Avoid ebay if possible!
Answer: For their own purposes and to protect dishonest sellers. I was once an avid EBay shopper, but now avoid EBay. Buyer protection no longer exists. You buy at your own risk.
Answer: Ebay sells nothing. You are dealing with private sellers. Some are good, some are not. The best way to determine this is to check the feedback. I personally never buy from anyone who has a feedback lower than 90%. 96% is considered bad, by Ebay. Take that with a grain of salt. Ebay management is nuts.
Answer: If you haven't already learned the hard way that Ebay is just pure bullshit when it comes to the sellers rights. When someone wants to send it back for any reason other than it doesn't work as described, you will be footing the bill. Not only will you lose the money you paid to ship it to them, Ebay will offer to provide a return label for them at your expense. Yep, that's right. They will bill you the price of the label if you don't provide it. Either way, you are paying for it to get back to you. It's get better. You can't leave negative feedback for the buyer either. It's not an option NO MATTER
Answer: Not to me! It's my main shopping tool! I look for good deals and free shipping!
Answer: Yes. You are right. All what people told you are correct. Don't trust ebay and the seller on ebay. Amazon much better than them. But anyway the best way to buy electronics from the local stores or official stores.
Answer: This depends on the seller of the item - carefully check their feedback and trust you intuition if you have doubts try another seller you feel safer with...
Answer: Hi Tom, As for reviews, you don't get them. It's called feedback. When you buy an item, the seller will probably leave feedback after you leave feedback for them. I hope that answers your question. Nancy
Answer: Depends on the seller. I wouldn't buy anything off ebay because there a crappy company.
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