eBayReviews 3,492

They constantly change there policies for seller requirements making in difficult to understand what you need to keep from getting kicked off. After 10 years off selling with a near 100% customer feedback rate, I got kicked off for having three returns, which I handled very respectfully and paid the customer back quickly and paid for return shipping. They say they have buyer protection, but it only lasts 30 days so that gives you 20 days. And when you file a claim they useully side with the seller because they don't want to take any money out of there pocket to pay you if the seller doesn't have it in there account and then you can file feedback to warn other buyers.

I made 9 purchases around Christmas time in 1 day. 2 of them were bogus adds but still charged my Credit Card for them. I spent a lot of time on the phone with their customer service to resolve my money being stolen, I got some good excuses and their promise of buyer protection. I have yet to receive a refund to my CC. I have totally lost confidence in this company. Now I have a bunch of camera accessories (already shipped from legit sellers) but no camera to use them with thanks to crooks being able to post phony adds too easily.

I had bought one HDD case the part which I received was defective. On the same day I registered a complaint for the replacement but unfortunately I did not receive any update/replacement till date it’s been 3 months.

I "purchased" an item from wyq******* but never received it. I waited several months as it was shipping from China and gave the seller a 2nd opportunity to resend the item. Finally I contacted the seller to request a refund, only to be told that the seller "could not find my order". So no product, no refund, and no help from ebay's so-called "customer service". If this seller has frauded me, I guarantee they have frauded others, and ebay is shamelessly allowing this. I will NEVER purchase from ebay again.

We pride ourselves on our customer service while providing high quality testing equipment at unbeatable prices. Unfortunately in this particular instance, we were unable to satisfy the reviewer even after offering the instrument at below the listed sales price. We have a 100% positive feedback on ebay, and invite any prospective customers to contact us for referrals or come visit us at our retail store in Pooler, GA. If their is any questions, comments or concerns about the aforementioned review, we welcome anyone to reach us at www.gp-technical.com, or via e-mail at *******@GP-Technical.com

I've bought and sold MANY things on EBay and never had a problem. It's also a great site to visit just to see if others are selling something you may be wondering is worth anything that you plan to part with. Did this just last night. I was going to toss some electronic gadget in the garbage and wouldn't you know it, many people are selling them for a decent buck.

You can also get great bidding deals if you know where to shop. I bought a $1,000 watch for $50 at a clearance center and the best part is that there was another watch hidden inside a compartment of the box. So I got TWO!

There are some keys to using EBay:

1. If you bid, make sure your payment is made according to seller's terms (e.g., some quire PayPal).

2. Don't be seducd by low price excluding Shipping, unless it says Free Shipping, which is the current craze that's continuing to blow up online shopping. Also, if Shipping details are omitted, move on (only buy from up-front sellers).

3. Most unsuccessful buys can be traced to poor communication. If the listing (esp. The Full Description page) is vague, maybe they don't really have the item(s).

I've made roughly 100 purchases and never got shafted. I read carefully and don't buy when it seems overhyped or overpriced for what it is (except once I overpaid on a whim, my bad).

All in all I'm happy wth EBay. I still hate how hard it is to recover a password, which happens about yearly for me (and that I can't keep one good secure password forever, or re-use my old ones). Sellers have been pretty accommodating. I've only had two or three returns.

The worst part is when there is a dispute (which I had to initiate twice). Those always took months to resolve, no matter what. EBay is very hush-hush about those! Odd.

I also dislike how slowly/never my failed transactions (okay there were just a couple of them, but they were distracting) finally disappeared from my lists. I had to request a couple of cancels for good reasons. Sellers agreed right away, but EBay was like, "Oh, big no-no!" That part feels like they are greedy and have no good-customer loyalty.

4. There is a well-worked-over process in place for returns, and it must be followed to the letter, so buyer beware if the seller looks inexperienced, there could be a bad outcome. Like buying anywhere, use your brain and you'll be fine.

I have been an EBay customer for years, I had a great rating as a buyer. Then recently I decided to buy two antique hurricane lamps. The lamps never came. EBay told me they would give me a refund but only a refund to a pay pal account that I did not own! I paid with my American Express. So I lost $60 to an unscrupulous EBay seller and then never got a refund. My best recommendation is... go to a real store and deal with real people to avoid being ripped off. EBay is a terrible company and I will never do business with them again.

You can expect an absolute run-around if you buy an item from a seller who has a Compromised Account. I bought a Panasonic Razor and received an email from Ebay about a week later indicating the seller's account had been compromised by a third party and that the transaction had been cancelled.
I called customer service and to my surprise they are in a foreign country who were relatively rude. In addition, the advice they give you is not in line with the great customer service you will received with Amazon or Jet.com.

After calling Ebay today, 11/14/2015, they told me to hurry up and wait while they contacted the seller to get a refund through Paypal. If I didnt get my money by Friday to recall the hurry up and wait/listen to music line at *******229 located in a foreign country; and that they would take some type of other action. In short, the refund process at Ebay is FOGGY and leaves you with a feeling something is awry.

I assure you after I get my money back, if I ever do, EBAY is history from this AMERICAN BUYER.

I will never ever think of EBAY the same after this foreign customer service run-around confusing process they have in place.

EBAY buyers beware.

After putting kids thru college I had a bunch of left over books of theirs in the garage. Finally got around to selling them and choose half.com as I had sold stuff on eBay before. Half didn't have a seller app but I found one from a company called mitad on the apple store. It was fast to list the books using this mitad app on my iphone, and the selling fees are less than ebay would have charged for the same books. But it took a long while to finally unload all of the books.