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EaseMyTrip

2.9

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EaseMyTrip Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, primarily due to issues with booking confirmations, refund delays, and perceived deceptive practices regarding cancellation policies. Many customers report a lack of effective support, with difficulty reaching customer service and receiving vague responses to their concerns. However, some reviews highlight the convenience and user-friendliness of the booking app, suggesting that the platform has potential if operational issues are addressed. Overall, the sentiment indicates a pressing need for improved transparency and responsiveness to restore customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
159
value
157
shipping
124
returns
132
quality
143

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Sumit B.
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Best website to get discounted deal on flight, hotel and holiday packages. Easy payment options. Must use

Date of experience: May 27, 2019
EaseMyTrip E. — EaseMyTrip Rep
over a year old

Dear Sumit,
Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy holidaying!

India
1 review
0 helpful votes
Follow Varun s.
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This website is highly recommend to everyone. They have the best flight rates and got a best resolution from social media team

Date of experience: May 27, 2019
EaseMyTrip E. — EaseMyTrip Rep
over a year old

Dear Varun,
Thank you for your appreciation. We value it

India
1 review
0 helpful votes
Follow tauqeer h.
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I had an issue regarding my flight rescheduling so i raised the issue to their concerned team. Their social media team contacted me at the earliest and then assited regarding the problem i was facing. They contacted the airlines and got my flight rescheduled on time. Thanks for the support provided

Date of experience: May 25, 2019
EaseMyTrip E. — EaseMyTrip Rep
over a year old

Dear Sir,
We appreciate your feedback. It is really valuable for us

India
1 review
0 helpful votes
Follow Beni M.
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Excellent website
May 25, 2019

I would definitely recommend this website to everyone. I always got the best prices as well as best offers and deals. They do ensure the customer satisfaction.

Date of experience: May 24, 2019
EaseMyTrip E. — EaseMyTrip Rep
over a year old

Dear Beni,
Thank you for liking our app. We promise to make your next trip more amazing.

India
1 review
0 helpful votes
Follow MD S.
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I made my first ever travel bookings from this travel portal and I must admit that it was very easy to use as their name suggests. Also pocket friendly prices with great deals and discounts that keeps coming up. Glad to use this portal. Will definitely book again

Date of experience: May 24, 2019
EaseMyTrip E. — EaseMyTrip Rep
over a year old

Dear Sir,
We appreciate your feedback. It is really valuable for us

India
1 review
0 helpful votes
Follow Mohd A.
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Got a good package
May 25, 2019

I just booked a holiday package with them and it was all done with such an ease and the support i got was very detailed ans i would lile to suggest the same to my family and friends as i got a very good discount too. Kudos to the portal and the team

Date of experience: May 24, 2019
EaseMyTrip E. — EaseMyTrip Rep
over a year old

Dear Sir,
Thank you for your appreciation. We value it

India
1 review
0 helpful votes
Follow Sar F.
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Excellent website
May 25, 2019

One of the excellent website I came across. With 0 convince fee. Always getting the lowest fares. Happy with the service

Date of experience: May 24, 2019
EaseMyTrip E. — EaseMyTrip Rep
over a year old

Dear Sir,
We are pleased to know your opinion about us. Thank you.

India
1 review
0 helpful votes
Follow Vaibhav A.
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I was having second thoughts before making the booking from this site but after I visited their website and intitiated my booking process I was quite surprised pleasantly, the interface is good, they have affordable prices and moreover some useful coupon codes hence rating them 5 out of 5.

Date of experience: May 24, 2019
EaseMyTrip E. — EaseMyTrip Rep
over a year old

Dear Sir,
Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy holidaying!

India
1 review
0 helpful votes
Follow Jayant K.
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Good site
May 25, 2019

This site is doing some great work as they are growing their happy customer base day by day. They are customer friendly and immediately take action on any query. I myself have experienced that. I have been using their services for quite long now. Keep up the good work. Hope to get served

Date of experience: May 24, 2019
EaseMyTrip E. — EaseMyTrip Rep
over a year old

Dear Sir,
Thanks for your valuable feedback. We appreciate your association and wish to make your every journey memorable with us.

India
1 review
0 helpful votes
Follow Shah f.
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No convenience fee
May 25, 2019

Other travel portals charge high convenience fee but they do not charge it at all. You can use their coupon code of EMTNCF to avoid that fee. Also I compared the prices they have the lowest fares for flights. My first booking experience was great with them.

Date of experience: May 24, 2019
EaseMyTrip E. — EaseMyTrip Rep
over a year old

Dear Sir,
Thank you for liking our services. We promise to make your next trip more amazing.

India
1 review
0 helpful votes
Follow Rajesh p.
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Humne booking banaya aaj or boht bdya discount mila. Veey nice very good Or hum aap sabko recommend krte h k aap ye app se booking banao or discount pao or ghumke aao

Date of experience: May 24, 2019
EaseMyTrip E. — EaseMyTrip Rep
over a year old

Dear Sir,
We loved to hear that you liked our app and services. Happy holidaying!

India
1 review
0 helpful votes
Follow Meraj k.
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I recommend this app to all the people as I have had very nice experience booking the holiday package from this portal. Itinerary designed was good and I could afford it too. They keep on adding good deals on their website. Go for their packages. They have good deals to offer

Date of experience: May 24, 2019
EaseMyTrip E. — EaseMyTrip Rep
over a year old

Dear Sir,
We appreciate your feedback. It is really valuable for us

India
1 review
0 helpful votes
Follow Faiz k.
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Great discount
May 25, 2019

Various offers and such a nice gesture of no convenience fee and moreover they do a great job while you have any questions, just get in touch with there social media team

Date of experience: May 24, 2019
EaseMyTrip E. — EaseMyTrip Rep
over a year old

Dear Sir,
Thank you for your appreciation. We value it

India
1 review
0 helpful votes
Follow Aarti R.
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When I was making my flight bookings, by mistake the incorrect name was updated so I immediately contacted the escalations team to guide me.not only they helped me get this issue fixed with airlines also the staff was gentle and polite. Very happy

Date of experience: May 24, 2019
EaseMyTrip E. — EaseMyTrip Rep
over a year old

Dear Mam,
Delighted to know that you chose us and our app for booking. Thanks

India
1 review
0 helpful votes
Follow Rashmi d.
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I wanted to book bus tickets for my entire family. So I thought of booking with this portal this time. I must say that it's quite easy to use their mobile application and very user friendly. Easily booked tickets for my family and got myself a fair deal.

Date of experience: May 24, 2019
EaseMyTrip E. — EaseMyTrip Rep
over a year old

Dear Mam,
Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy holidaying!

India
1 review
0 helpful votes
Follow Meenakshi R.
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When i got to know about this portal, i tried making a hotel booking. Found really affordable prices and the pictures were genuine as showed on their site. Overall to say it was a good experience and i am looking forward to make next bookings with them.

Date of experience: May 24, 2019
EaseMyTrip E. — EaseMyTrip Rep
over a year old

Dear Mam,
Thank you for your appreciation. We value it

India
1 review
0 helpful votes
Follow Neeraj t.
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No convenience fee is the USP of this portal and I am loving it. And I just made a booking and it was so easy to use the portal and it all was done with such an ease

Date of experience: May 24, 2019
EaseMyTrip E. — EaseMyTrip Rep
over a year old

Dear Sir,
Thanks for your valuable feedback. We appreciate your association and wish to make your every journey memorable with us.

India
1 review
0 helpful votes
Follow Pooja s.
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My refund query was addressed and resolved by their escalations team within 3 days. Quite satisfied with the services provided.

Date of experience: May 24, 2019
EaseMyTrip E. — EaseMyTrip Rep
over a year old

Dear Pooja,
Thank you for showing your trust in us. We are happy to hear that you liked our services. Keep travelling with EaseMyTrip.

India
1 review
0 helpful votes
Follow Dhaneshwari m.
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I visited their site and got to know about some great coupon codes where they give discount up-to 3000. Good portal for flight bookings.

Date of experience: May 24, 2019
EaseMyTrip E. — EaseMyTrip Rep
over a year old

Dear Dhaneshwari,
We appreciate your feedback. It is really valuable for us

India
1 review
0 helpful votes
Follow Patricia A.
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Just booked a flight and got a very good deal and offer and would recommend everyone to use the same.

Date of experience: May 24, 2019
EaseMyTrip E. — EaseMyTrip Rep
over a year old

Dear Patricia,
We loved to hear that you liked our app and services. Happy holidaying!

From the business

In 8 years of its existence, EaseMyTrip.com has created a niche for itself as being one of the most reliable travel companies of India offering cheapest rates & flawless services. With a workforce of more than 50000 travel agents across India, it is co...