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EaseMyTrip Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily due to issues with booking confirmations, refund delays, and perceived deceptive practices regarding cancellation policies. Many customers report a lack of effective support, with difficulty reaching customer service and receiving vague responses to their concerns. However, some reviews highlight the convenience and user-friendliness of the booking app, suggesting that the platform has potential if operational issues are addressed. Overall, the sentiment indicates a pressing need for improved transparency and responsiveness to restore customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Hi guys,
Just wanted to share my experience with the portal as i had a amazing time booking with this portal and i have been booking from a long time. Thanks for all the discounts and deals. Kudos
I must say that this is totally a travellers portal. I always had the best of my experience with this website. Got best deals and offers everytime. Always got the priority assistance from the social media team.
Dear Medhaj,
We are pleased to know that you liked our services. Thanks for booking with us.
Last month I booked a holiday package from this website and I must say that I got myself a fair deal. My itinerary was perfect according to my need. Hotels that were booked were excellent and I received good support from their teams. Thanks to the team for this wonderful trip
Dear Sir,
Thanks for your valuable feedback. We appreciate your association and wish to make your every journey memorable with us.
This is an extremely user friendly website which is designed with good user interface. It's really quite easy to get in touch with their customer support team. Their social media team is also quite helpful when comes to resolving a query. Use it for your bookings next time.
Dear Mam,
Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy holidaying!
One of the finest booking website. Got the best services from the social media team. Would definitely recommend this website to everyone.
Dear Mam,
Thank you for your appreciation. We value it
One of the good platform to book your flight. I always get the best deals and offers
Saved lot of money and through that I can travel much
Dear Sir,
We loved to hear that you liked our app and services. Happy holidaying!
I have been making my bookings from this site since past few years and never have been disappointed. They always have great coupon codes and offers going on which are displayed on their website and mobile application too. They give lower prices as compared to MMT.
Dear Mobin,
Thank you for your appreciation. We value it
One of the coolest website with nice deals and offers. Am very satisfied with the services provided by them
Dear Sir,
We appreciate your feedback. It is really valuable for us
It was a very good experience with Easmytrip.com as i have booked Flight tickets from this website and i got very good discount on my tickets. The interface is user-friendly and therefore i didn't get any difficulty while booking my flights. I will definitely recommend this site for flight booking.
Dear Swati,
Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy holidaying!
One of the best website I came across. The main USP of the company is 0 convenience fee. Always gets the nest fares
Dear Sir,
Thank you for your appreciation. We value it
They are actually good and don't take convenience fee on flight booking. For holiday packages as well, you can call them to suggest. They are actually good at that
Dear Amrita,
We appreciate your feedback. It is really valuable for us
I was planning a trip and booked my hotels and flights with this site. Payment was done but somehow didn't got the confirmation. I was worried but then got in contact with their social media team who acts swiftly on any query raised. Not only they provided the confirmation for my ticket, also the staff was polite and helpful
Dear Sir,
Thanks for your valuable feedback. We appreciate your association and wish to make your every journey memorable with us.
One of the most trusted website. Always get the best deals and offers from this website. Will definitely recommend this website to everyone.
Dear Deepak,
Thank you for your appreciation. We value it
One of the best booking portals I have ever came across. They do not charge the convenience fee, they have some coupon code to waive off that fees then they provide cheaper prices which is always liked by everyone. Kudos to their work. Keep coming with more cool stuff
Dear Pratibha,
Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy holidaying!
One of the most coolest website. The main usp of the comment any is zero convince fee. Always gets the best deals and offers
Dear Sir,
Thank you for your appreciation. We value it
I used to make my flight bookings with this website but recently I used it to make hotel bookings as well. It's a great portal. One must try it once and you will not be disappointed. They have some great deals and discounts as well. Also their prices are quite good
Dear Sir,
We appreciate your feedback. It is really valuable for us
Would definitely recommend this to everyone and always got the best service from social media team. Always got the best deals and offers
Dear Sir,
We loved to hear that you liked our app and services. Happy holidaying!
Execellent portal for bookings and also it's a customer oriented company. Will definitely recommend this to all my family and friends.
Dear Sir,
Thank you for showing your trust in us. We are happy to hear that you liked our app. Keep travelling with EaseMyTrip.
One of the most good website I came acros. Always got the best deals and offers. Always got the best deals and offers.
Dear Anuradha,
Thanks for your valuable feedback. We appreciate your association and wish to make your every journey memorable with us.
This is one of the best website I came across. Would definitely recommend this website to everyone. Happy with the social media services.
Dear Mam,
Thank you for your appreciation. We value it
From the business
In 8 years of its existence, EaseMyTrip.com has created a niche for itself as being one of the most reliable travel companies of India offering cheapest rates & flawless services. With a workforce of more than 50000 travel agents across India, it is co...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mam,
We loved to hear that you liked our app and services. Happy holidaying!