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Dylan Queen UK

2.2

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Dylan Queen UK Reviews Summary

Dylan Queen UK has a rating of 2.2 stars from 622 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dylan Queen UK most frequently mention customer service, prom dress and poor quality. Dylan Queen UK ranks 28th among Wedding Dresses sites.

service
193
value
192
shipping
188
returns
172
quality
184

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Ohio
1 review
2 helpful votes
Follow Mattre G.
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The dress is high quality, better than most I saw in the stores. Beading is beautiful, perfect color, looks just like the picture. It did not fit me perfectly so my mom had to do some alterations, but overall I am very happy with it. I would buy from here again :) My dress was ordered custom fit, and fit it did! The timeliness, the quality of material, and the workmanship all exceeded my expectations. The price is incomparable! Thanks to Dylanqueen UK, my day was perfect!

Date of experience: October 13, 2014
GB
1 review
1 helpful vote
Follow Ssire C.
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I ordered several items for dress and got 1st class service, fast delivery, great communication when I asked questions. 5 star service all round. Will certainly buy again. Many thanks for service, I want to recommend thus site to everyone.

Date of experience: October 12, 2014
Germany
1 review
2 helpful votes
Follow Jango B.
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Ich habe bei Dylanqueen.com ein Abendkleid für umgerechnet 110 Euro bestellt. Nach einigen Wochen erhielt ich ein falsches Kleid. DylanQueen hatte die Empfänger vertauscht. Man flehte mich an, das Kleid nach Frankreich zu schicken, im Gegenzug sollte ich das richtige Kleid bekommen. Ich habe das Kleid auf meine Kosten (16Euro) nach Frankreich gesendet, aber nichts mehr vom Empfänger gehört. DylanQueen versprach den Fehler gut zu machen und wollte mir auf seine Kosten ein neues Kleid schicken. Das neue Kleid kam per Express-Versand aber UNFREI, wofür ich dem Postboten 38EUR an der Tür zahlen musste. Das neue Kleid war eine Katastrophe! Die Pailletten und Steine waren teilweise abgegangen und lagen lose im Karton. Außerdem hatte das Kleid einen weissen Fleck! Nach diversen Emails und Reklamationen wollte DylanQueen weder die Ware zurücknehmen, noch mir das Geld zurückgeben. Lediglich 15Euro wollte man mir gutschreiben! Allein die Versandkosten haben mich 54 Euro gekostet! Seitdem habe ich keine Antwort mehr auf meine Email bekommen. Insgesamt hat mich der Spass ca. 180 Euro gekostet und letztendlich habe ich nur SCHROTT in der Hand.

Ich möchte hiermit meinen Frust deutlich machen und ALLE WARNEN, die aus diesem Shop bestellen wollen. LASST DIE FINGER VON DYLANQUEEN! Es ist wirklich ein unseriöser Anbieter. Material ist minderwertig. Reklamationen werden einfach ignoriert!

Date of experience: October 12, 2014
China
1 review
0 helpful votes
Follow Celina B.
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Le service après vente est très disponible et répond rapidement à mes demandes. De part mon expérience personnelle en tant que cliente, je trouve que ce site est très professionnel avec une réelle disponibilité et un souci de satisfaire sa clientèle.
Si petit souci de livraison ou autre, possibilité de se faire rembourser et cela dans de très brefs délais. Bref, je recommande vivement ce site à ceux qui recherchent à faire des achats intéressants à prix raisonnable. Et en plus, ils livrent un peu partout dans le monde dont chez moi.

Date of experience: October 10, 2014
China
1 review
1 helpful vote
Follow Jolina T.
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The dress was ordered that made up on September 9rd, received it on October 1. The long dress looks beautiful, a little long but I can figured it. The material is high quality, better than most I saw in the malls. Shinning Beading, Great color, looks just like the photo on that website. Would purchase from again. I would order it a little further in advance just because it takes about nearly a month to recieve. I was worried after reading all of the bad reviews that we may not end up with a dress but I have nothing negative to say. Everything go nice! I tell my words, everybody can tale it as considering elements.

Date of experience: October 8, 2014
Hong Kong
1 review
0 helpful votes
Follow Little S.
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A fast delivery time and the quality of the dresses is good. I'll come next time.

Date of experience: October 5, 2014
GB
1 review
2 helpful votes
Follow Kergirl C.
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When I ordered this purple long dress I was a bit worried but I got it today and it fits perfectly! I didn't want to take it off and I can't wait to wear it to my big party! I also ordered som shirts which I thought might look really cheap but it looks really good. Recommend the site to my friends.

Date of experience: September 28, 2014
California
1 review
15 helpful votes
Follow Vivian W.
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Bon produit, joli finition, aucun regret sur l'achat qui est conforme à sa présentation en ligne, Dylanqueenuk est une valeur sûre pour trouver des fringues mode à petit prix.

Date of experience: September 26, 2014
California
1 review
12 helpful votes
Follow Rebeca L.
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Meget fin kjole, svarer helt til billedet og er syet efter mine mål, som klart kan anbefales. Det koster meget lidt ekstra (ca 150 kr) og kjolen passer perfekt! Jeg skrev i "remarks feltet" at jeg kun er 1,65 og at kjolen ikke måtte røre gulve og det har de formået at ramme perfekt.

Alle der brokker sig over den ekstra told: Sæt jer nu ind i de regler Danmark har sat op vedr import fra alle andre lande end EU lande! Tolden er for mit vedkommende ca halvdelen af kjolens pris og det havde jeg regnet med ind i købet.

Date of experience: September 25, 2014
GB
1 review
13 helpful votes
Follow Hendi L.
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Estoy muy feliz con mi compra, el vestido esta hermoso exactamente igual a la foto, me llego mas de 12 dias antes de la fecha que me dijeron, te recomiendo ampliamente Dylanqueenuk... si volvere a comprar ahi! Me encanto mi vestido, son muy serios y atentos con el trato.

Date of experience: September 23, 2014
GB
1 review
11 helpful votes
Follow Lucienne P.
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So disappointed
September 23, 2014

So disappointed. The dress is about 3 sizes too small. I think they had it in store, and just sent it to me, could not care less. Of course, no return policy, apparently there is enough material in the seams, but not when it is THREE sizes too small. Waste of money, and later to pay extra for taxes and duties paid by the transport firm.

Date of experience: September 23, 2014
California
1 review
5 helpful votes
Follow pearl b.
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I just got it today and I'm in love with it. Well, I must say this dress is suit for me. I got it in burgundy and used the custom measurements (which I took myself) and it was made good! It arrived rather quickly after I had ordered it. I cannot wait to wear it in a few weeks at my next performance.

Date of experience: September 19, 2014
GB
1 review
2 helpful votes
Follow Roby H.
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My good friend recommend the shop site to me and i want to recommend it too. I loved the quality of this dress and it was made nearly perfectly tailored to me. It was estimated to come before the September 20th so I want expecting it until then but it came September 15th. And the dress looked even better than the picture!

Date of experience: September 14, 2014
China
1 review
4 helpful votes
Follow Wendy H.
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Great Great Great I cant believe how fab this dress is. I am amazed at the quality the service and the speed it was delivered. I cant recommend this company highly enough. If you are thinking of ordering go for it you wont be disappointed.

Date of experience: September 13, 2014
California
1 review
1 helpful vote
Follow Lynn C.
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The dress is fantastic and i love it. I was astonished at how quickly it was shipped and delivered and the quality of the dress is amazing and it fits perfectly. I am wearing it to my daughter's graduation and will post a photo up later. This fabulous price, I am keeping both since there isn't much difference in the bust size and the empire waist forgives the stomach and hips. Material is very floaty so I will be wearing a full length slip to cut down on static.

Date of experience: September 9, 2014
Germany
1 review
5 helpful votes
Follow Torbosun A.
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Today I picked up my package and immediately unpacked and I must say that I AM SO THRILLED about my wedding dress! I am very pleased with the dress. I just got it today and I'm in love with it. Well, I must say this dress is CHARMING! I got it in burgundy and used the custom measurements (which I took myself) and it was made perfectly! It arrived rather quickly after I had ordered it. I cannot wait to wear it in a few weeks at my next performance.

Date of experience: September 9, 2014
Germany
1 review
0 helpful votes
Follow Becky W.
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I ordered a pink evening dress arrived 3 days earlier, so I was happy with the attitude and service. At the first moment I thought they sent me a different dress, because It doesn't look like as the picture, but I still like it. It fits perfectly and it is a very good quality. You can't find any difference between expensive dresses from shop and this one. I was little dissaponted with jacket as I requested 3/4 sleeves and they sent me afull lengh and it is little big, so I will have to find another one somewhere. Except of this little problem I am happy and I would recommend this company to everyone. Thank you all people who made this dress.

Date of experience: September 6, 2014
China
1 review
16 helpful votes
Follow Vitasa L.
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The quality is amazing, the size was exactly as per the measurements and most of all... it looks like it was made JUST for me! I am completely in love with the dress (don't tell future hubby that hehe) and now I no longer need to spend days trying on dresses. It looks just the same as shown in the pictures and it fits perfectly! I am so in love with my wedding dress, You've made me so beautiful on my coming wedding day! I'm so happy. I would easily buy anything from this web site again!

Date of experience: September 2, 2014
Germany
1 review
18 helpful votes
Follow Apple S.
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After a bad experience if dress ordering I needed a dress for my daughters prom. The dress we received is beautiful and stunning and makes her feel like a princess. The dress fits perfect and the quality is great. She is so pleased with it. The questions I asked while the dress was being made and shopped were answered speedily and I loved how we were able to track the dress while it was in transit. Very, very pleasure will she using and recommending Dylanqueen UK Dress.

Date of experience: September 1, 2014
Italy
1 review
0 helpful votes
Follow Kavin C.
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Not only did my dress arrive 2 days early but it's absolutely perfect! Oh my god, this dress is seriously suit for me. The satin feels super expensive and you would hardly believe that it costs under $100! The length is perfect and I love the colour and am so happy, now. It's exactly what I wanted and the quality is wonderful! The customer service was wonderful and I will definitely be referring this website to friends and family, and I will be DEFINITELY purchasing through this site again!

Date of experience: August 31, 2014

From the business

http://t.co/AEo2ct4hmU is a mainland China based fraudulent retailer selling awful dresses of low quality.Our mission is to steal your money