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Dylan Queen UK has a rating of 2.2 stars from 622 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dylan Queen UK most frequently mention customer service, prom dress and poor quality. Dylan Queen UK ranks 28th among Wedding Dresses sites.
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The dress is high quality, better than most I saw in the stores. Beading is beautiful, perfect color, looks just like the picture. It did not fit me perfectly so my mom had to do some alterations, but overall I am very happy with it. I would buy from here again :) My dress was ordered custom fit, and fit it did! The timeliness, the quality of material, and the workmanship all exceeded my expectations. The price is incomparable! Thanks to Dylanqueen UK, my day was perfect!
I ordered several items for dress and got 1st class service, fast delivery, great communication when I asked questions. 5 star service all round. Will certainly buy again. Many thanks for service, I want to recommend thus site to everyone.
Ich habe bei Dylanqueen.com ein Abendkleid für umgerechnet 110 Euro bestellt. Nach einigen Wochen erhielt ich ein falsches Kleid. DylanQueen hatte die Empfänger vertauscht. Man flehte mich an, das Kleid nach Frankreich zu schicken, im Gegenzug sollte ich das richtige Kleid bekommen. Ich habe das Kleid auf meine Kosten (16Euro) nach Frankreich gesendet, aber nichts mehr vom Empfänger gehört. DylanQueen versprach den Fehler gut zu machen und wollte mir auf seine Kosten ein neues Kleid schicken. Das neue Kleid kam per Express-Versand aber UNFREI, wofür ich dem Postboten 38EUR an der Tür zahlen musste. Das neue Kleid war eine Katastrophe! Die Pailletten und Steine waren teilweise abgegangen und lagen lose im Karton. Außerdem hatte das Kleid einen weissen Fleck! Nach diversen Emails und Reklamationen wollte DylanQueen weder die Ware zurücknehmen, noch mir das Geld zurückgeben. Lediglich 15Euro wollte man mir gutschreiben! Allein die Versandkosten haben mich 54 Euro gekostet! Seitdem habe ich keine Antwort mehr auf meine Email bekommen. Insgesamt hat mich der Spass ca. 180 Euro gekostet und letztendlich habe ich nur SCHROTT in der Hand.
Ich möchte hiermit meinen Frust deutlich machen und ALLE WARNEN, die aus diesem Shop bestellen wollen. LASST DIE FINGER VON DYLANQUEEN! Es ist wirklich ein unseriöser Anbieter. Material ist minderwertig. Reklamationen werden einfach ignoriert!
Le service après vente est très disponible et répond rapidement à mes demandes. De part mon expérience personnelle en tant que cliente, je trouve que ce site est très professionnel avec une réelle disponibilité et un souci de satisfaire sa clientèle.
Si petit souci de livraison ou autre, possibilité de se faire rembourser et cela dans de très brefs délais. Bref, je recommande vivement ce site à ceux qui recherchent à faire des achats intéressants à prix raisonnable. Et en plus, ils livrent un peu partout dans le monde dont chez moi.
The dress was ordered that made up on September 9rd, received it on October 1. The long dress looks beautiful, a little long but I can figured it. The material is high quality, better than most I saw in the malls. Shinning Beading, Great color, looks just like the photo on that website. Would purchase from again. I would order it a little further in advance just because it takes about nearly a month to recieve. I was worried after reading all of the bad reviews that we may not end up with a dress but I have nothing negative to say. Everything go nice! I tell my words, everybody can tale it as considering elements.
A fast delivery time and the quality of the dresses is good. I'll come next time.
When I ordered this purple long dress I was a bit worried but I got it today and it fits perfectly! I didn't want to take it off and I can't wait to wear it to my big party! I also ordered som shirts which I thought might look really cheap but it looks really good. Recommend the site to my friends.
Bon produit, joli finition, aucun regret sur l'achat qui est conforme à sa présentation en ligne, Dylanqueenuk est une valeur sûre pour trouver des fringues mode à petit prix.
Meget fin kjole, svarer helt til billedet og er syet efter mine mål, som klart kan anbefales. Det koster meget lidt ekstra (ca 150 kr) og kjolen passer perfekt! Jeg skrev i "remarks feltet" at jeg kun er 1,65 og at kjolen ikke måtte røre gulve og det har de formået at ramme perfekt.
Alle der brokker sig over den ekstra told: Sæt jer nu ind i de regler Danmark har sat op vedr import fra alle andre lande end EU lande! Tolden er for mit vedkommende ca halvdelen af kjolens pris og det havde jeg regnet med ind i købet.
Estoy muy feliz con mi compra, el vestido esta hermoso exactamente igual a la foto, me llego mas de 12 dias antes de la fecha que me dijeron, te recomiendo ampliamente Dylanqueenuk... si volvere a comprar ahi! Me encanto mi vestido, son muy serios y atentos con el trato.
So disappointed. The dress is about 3 sizes too small. I think they had it in store, and just sent it to me, could not care less. Of course, no return policy, apparently there is enough material in the seams, but not when it is THREE sizes too small. Waste of money, and later to pay extra for taxes and duties paid by the transport firm.
I just got it today and I'm in love with it. Well, I must say this dress is suit for me. I got it in burgundy and used the custom measurements (which I took myself) and it was made good! It arrived rather quickly after I had ordered it. I cannot wait to wear it in a few weeks at my next performance.
My good friend recommend the shop site to me and i want to recommend it too. I loved the quality of this dress and it was made nearly perfectly tailored to me. It was estimated to come before the September 20th so I want expecting it until then but it came September 15th. And the dress looked even better than the picture!
Great Great Great I cant believe how fab this dress is. I am amazed at the quality the service and the speed it was delivered. I cant recommend this company highly enough. If you are thinking of ordering go for it you wont be disappointed.
The dress is fantastic and i love it. I was astonished at how quickly it was shipped and delivered and the quality of the dress is amazing and it fits perfectly. I am wearing it to my daughter's graduation and will post a photo up later. This fabulous price, I am keeping both since there isn't much difference in the bust size and the empire waist forgives the stomach and hips. Material is very floaty so I will be wearing a full length slip to cut down on static.
Today I picked up my package and immediately unpacked and I must say that I AM SO THRILLED about my wedding dress! I am very pleased with the dress. I just got it today and I'm in love with it. Well, I must say this dress is CHARMING! I got it in burgundy and used the custom measurements (which I took myself) and it was made perfectly! It arrived rather quickly after I had ordered it. I cannot wait to wear it in a few weeks at my next performance.
I ordered a pink evening dress arrived 3 days earlier, so I was happy with the attitude and service. At the first moment I thought they sent me a different dress, because It doesn't look like as the picture, but I still like it. It fits perfectly and it is a very good quality. You can't find any difference between expensive dresses from shop and this one. I was little dissaponted with jacket as I requested 3/4 sleeves and they sent me afull lengh and it is little big, so I will have to find another one somewhere. Except of this little problem I am happy and I would recommend this company to everyone. Thank you all people who made this dress.
The quality is amazing, the size was exactly as per the measurements and most of all... it looks like it was made JUST for me! I am completely in love with the dress (don't tell future hubby that hehe) and now I no longer need to spend days trying on dresses. It looks just the same as shown in the pictures and it fits perfectly! I am so in love with my wedding dress, You've made me so beautiful on my coming wedding day! I'm so happy. I would easily buy anything from this web site again!
After a bad experience if dress ordering I needed a dress for my daughters prom. The dress we received is beautiful and stunning and makes her feel like a princess. The dress fits perfect and the quality is great. She is so pleased with it. The questions I asked while the dress was being made and shopped were answered speedily and I loved how we were able to track the dress while it was in transit. Very, very pleasure will she using and recommending Dylanqueen UK Dress.
Not only did my dress arrive 2 days early but it's absolutely perfect! Oh my god, this dress is seriously suit for me. The satin feels super expensive and you would hardly believe that it costs under $100! The length is perfect and I love the colour and am so happy, now. It's exactly what I wanted and the quality is wonderful! The customer service was wonderful and I will definitely be referring this website to friends and family, and I will be DEFINITELY purchasing through this site again!
Answer: Stay away from these scammers the dresses are atrocious
Answer: Please save your money and shop elsewhere. These people are a complete rip off. My mother in law bought a dress for a wedding and the size was completely wrong ( even though she bought it based on the measurements and went up a size to be on the safe side) and they refused to return it. It was obvious that it was made poorly but they refused to return or exchange it. The dress was also very cheap looking, nothing like the website. They're a complete fraud. I reported them and my mother in law filed a complaint with her credit card company to get her money back. Definitely do yourself a favor and stay away from these people.
Answer: Whitney, please take your money and run very fast in the opposite direction. This company is not ethical. They took my money, did not provide a dress than refused to provide a refund. Here's what's really insulting, they offered a discount if I brought another dress. Really, after not refunding my money from the first order. Let all of you under the eye of this posting ask the government to investigate them and shut them down. They are stealing from the public people.
Answer: Don't do it.!
Answer: Yes your right. We have to get this business closed. It is not genuine and robbing people of their hard earned money!
Answer: Do not bother it's a waste of money they are nothing like the pictures plus I ordered a size 12 (UK) for my daughter and ended up with a UK size 6
Answer: I'm afraid you won't. I'm still waiting over a year now for my refund. All you can do is to keep warning people about this company. We can't all be wrong
Answer: Don't do it. It's Hong-Kong. No refund and sizes are way out
Answer: Next time read reviews its not likely that you will find a great website with so many bad reviews all we can do as former shoppers is post and spread the word about this company if you get any money back it wont be as much as you paid for the dress plus you're paying for shipping
Answer: Sorry to hear you had problems like many of us who purchased items from DylanQueen. Unfortunately this company are shit and probably not repair the dress, so my advise is go to your local dry cleaners they maybe able to put a new zip in for you. Also I have had a email from a lady called Nicola Murphy she works for BBC Rip of Britian and would like to hear from any who had problems with DylanQueen. Please send her a email [email protected]
http://t.co/AEo2ct4hmU is a mainland China based fraudulent retailer selling awful dresses of low quality.Our mission is to steal your money

