Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Dylan Queen UK

Dylan Queen UK

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Dylan Queen UK?
grey stargrey stargrey stargrey stargrey star

Dylan Queen UK Reviews Summary

Dylan Queen UK has a rating of 2.2 stars from 622 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dylan Queen UK most frequently mention customer service, prom dress and poor quality. Dylan Queen UK ranks 28th among Wedding Dresses sites.

service
193
value
192
shipping
188
returns
172
quality
184

We monitor reviews for authenticity

California
1 review
7 helpful votes
Follow Wendy B.
Unfollow Wendy B.
Share Review
Report Review

I received my dresses quickly and was exactly as described. Did not encounter any problems. I have been buying product to this site for quite a qhile now and it has been a great experience. I recently purchased a purple dress with 80% off its a black butler ring I've seen the pictures they have and it looks promising. Very acurate delivery, is bulk, working fine very good quality.

Date of experience: November 10, 2014
California
1 review
1 helpful vote
Follow Seliaya W.
Unfollow Seliaya W.
Share Review
Report Review

I'm glad to find something that fits me there. It's often very hard for me to find a dress of a larger size that fits the chest since I'm not that big. And I was worried about quality and delivery time. I am thrilled with the dress - it is exactly like the picture! I am so happy and cannot wait to wear it. Thank you so much!

Date of experience: November 7, 2014
California
1 review
9 helpful votes
Follow Rolla W.
Unfollow Rolla W.
Share Review
Report Review

I ordered four white flower girl dresses from Dylanqueen UK and they are exactly as represented on the website. The value and quality are good and they arrived much sooner than anticipated. Due to this experience I will now be happy to order dresses for my flower girls. Very nice shopping experience.

Date of experience: November 4, 2014
California
1 review
7 helpful votes
Follow Blluce W.
Unfollow Blluce W.
Share Review
Report Review

The first time i order from this website, I liked the dress and it was as I saw in the picture also the size was great. The most important that the guys are so nice, Thunder, Will come back next time.

Date of experience: November 3, 2014
California
1 review
4 helpful votes
Follow Hendy L.
Unfollow Hendy L.
Share Review
Report Review

I bought thsi dress with 80% off, so pleased with the dress I am so pleased with my dress, and it fits me perfectly! It is also very well made Very happy and can not believe how perfect the color and fit was. I am very impressed with the quality of the dress, The dress is vibrant in color, and incredibly beautiful in beading. The ruffles look natural and lovely.

Date of experience: November 2, 2014
GB
1 review
1 helpful vote
Follow Abromaya B.
Unfollow Abromaya B.
Share Review
Report Review

I am very happy to satisfied with my purchase! The dress looks beautiful and the quality is even better! I absolutely recommend this site to everyone who want to buy dress online! Customs caught me by surprise but I still managed to have a gorgeous dress for a fraction it would cost in a store.

Date of experience: October 31, 2014
Hong Kong
1 review
1 helpful vote
Follow Vimma O.
Unfollow Vimma O.
Share Review
Report Review

The dress is true to size. The color of the dress reflected the picture almost exactly. Not only do they offer free shipping but my dress arrived in two days and it fit perfectly! I can't wait to wear it to my prom tomorrow, I will definitely order from DylanqueenUK again in the future! Thank you!

Date of experience: October 30, 2014
California
1 review
1 helpful vote
Follow Fancy W.
Unfollow Fancy W.
Share Review
Report Review

Good Dress!
October 29, 2014

Good Dress! Shipped in time. Will buy again, I have been shopping at Dylanqueen UK for over a year and have found their items extremely impressive for the adjustable price, Nice customer service. Thanks.

Date of experience: October 28, 2014
Hong Kong
1 review
2 helpful votes
Follow Erho C.
Unfollow Erho C.
Share Review
Report Review

I purchased a black evening dress and while the pattern on it did not 100% match the images online it was very similar and I received a lot of nice compliments on the dress and was very happy with how fast i got it in the mail after ordering it. Thank you DylanqueenUK for making my shopping this time a success!

Date of experience: October 27, 2014
GB
1 review
23 helpful votes
Follow hannah b.
Unfollow hannah b.
Share Review
Report Review

I would advise anyone buy from this site not too, they are a fraud.
I bought my dress and paid extra for quick delivery.
Arrived late and could not beleave the state of it. And just cry.
This dress they advise on this website is not theirs, and using somone else website.
I will not stop expose this company and till they are removed from google.

Date of experience: October 27, 2014
GB
1 review
1 helpful vote
Follow Lexica D.
Unfollow Lexica D.
Share Review
Report Review

La commande est bien protégé est bien intact.Je vous recommande ce site il est super génial vous trouverez tout ce qu'il faut pour satisfaire vos besoin a prix pas. Dommage seulement qu'il n'y a pas plusieurs taille j'aurai commander un pour mon père. Merci encore pour cette belle chemise. J'ai été très contente de ma commande et je recommande vivement votre site.

Date of experience: October 26, 2014
California
1 review
14 helpful votes
Follow Sima L.
Unfollow Sima L.
Share Review
Report Review

I love the appearance & service I received. Also I like to feel and see fabric and and item in person like, however my daughter was very pleased with her selection. The shipping was a pain because I ended paying about $30 for it to come in a month. When it arrived it was Cramed in a small bag so it was really wrinkly- expect to have to get it steamed.

Date of experience: October 22, 2014
California
1 review
1 helpful vote
Follow kueenya s.
Unfollow kueenya s.
Share Review
Report Review

I love the dress and the only thing the a little bit small maybe about The size a little bit small, I am a little fat. Also I like to feel and see fabric and and item in person like, however my daughter was very pleased with her selection. If she is happy I am happy. We will order again.

Date of experience: October 21, 2014
California
1 review
1 helpful vote
Follow Bluerica L.
Unfollow Bluerica L.
Share Review
Report Review

Jai acheter plusieurs fois sur dylanqueenuk,,,, chaque fois les services sont de calite. Par contre, pour certains modèles, je regrettes que il n'y est pas de tailles plus grandes. Je recommanderais à nouveau. Il peut parfois y avoir des $#*!s de livraison, mais bon, pour des produits qui viennent de chine sa peut se comprendre.je recommandrai sûrement car les produit vendu sont de bonne qualité.

Date of experience: October 20, 2014
California
1 review
15 helpful votes
Follow Rebaccaly M.
Unfollow Rebaccaly M.
Share Review
Report Review

I have to admit I am not someone who likes to order prom dress online, When it arrived it was Cramed in a small bag so it was really wrinkly- expect to have to get it steamed. Thank you its a good colour and lace is pretty. Happy with the price. Would purchase from again.

Date of experience: October 19, 2014
California
1 review
1 helpful vote
Follow Wuyu S.
Unfollow Wuyu S.
Share Review
Report Review

I buy a Chiffon formal Dress for my sister, and she likes the dress very much. I do not know this website before. This is my friend recommend to me. I think i should thanks for her. I'm so happy for this dress. It looks nice on my sister.

Date of experience: October 17, 2014
GB
1 review
2 helpful votes
Follow Molly H.
Unfollow Molly H.
Share Review
Report Review

Le délai de livraison reste vraiment correct, la communication avec le service client est vraiment impeccable. J'ai eu un problème de frais et ils n'ont pas hésité à me les rembourser. Desuden er det et must at tjekke deres lyn udsalg hvor der altid er noget godt at komme efter.le traitement de ma commande a été rapide et les délais de livraison plus que bon vu que j'habite au milieu de nulle part.

Date of experience: October 16, 2014
California
1 review
1 helpful vote
Follow Sofiya H.
Unfollow Sofiya H.
Share Review
Report Review

I don not undersatnd Dylanqueen UK has so many bad reviews. Dylanqueen UK is a very popular online shop. I love DylanqueenUK dress, and i love my dress when i put it on. The dress is of really high quality; although it had a tail, nothing was ripped or damaged.The ruffles are quite flattering and well done. It's a website worth to collect.

Date of experience: October 15, 2014
GB
1 review
13 helpful votes
Follow ellie e.
Unfollow ellie e.
Share Review
Report Review

DO NOT BUY FROM THIS COMPANY!
I thought I was buying from the UK hence the. co.uk but it was from China.
I paid an extra £33 for fast delivery but it was anything but fast. I had to e-mail them a number of times asking them when it will be delivered.
The dress finally come and I cried, the breast covers in the dress were wonky. One up near my shoulder and the other near my belly. Thread and material is hanging off, there is pink thread on the shoulder, holes all over the dress, the material was cheap tat.
SO ANGRY about this faulty dress, I have been emailing the company for a few days. Who seem like they can just about speak English about a refund.
THEY OFFERED ME 10% REFUND of the price I paid, so £13.00.
DO NOT BUY ANYTHING OFF OF THIS WEBSITE.

Date of experience: October 15, 2014
California
1 review
17 helpful votes
Follow Menlody L.
Unfollow Menlody L.
Share Review
Report Review

My experience is great at DylanqueenUK and i will continue to buy dress and a serires products. Because quality is worth to buy and so the prices. List of products is very nice and i can find anything i want for every situation of my life. I think i should collect this website for next time shopping online.

Date of experience: October 15, 2014

From the business

http://t.co/AEo2ct4hmU is a mainland China based fraudulent retailer selling awful dresses of low quality.Our mission is to steal your money