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Dylan Queen UK

2.2

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Dylan Queen UK Reviews Summary

Dylan Queen UK has a rating of 2.2 stars from 622 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dylan Queen UK most frequently mention customer service, prom dress and poor quality. Dylan Queen UK ranks 28th among Wedding Dresses sites.

service
193
value
192
shipping
188
returns
172
quality
184

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Japan
1 review
1 helpful vote
Follow Tinabella B.
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I have ordered a A-Line Strapless Sweetheart Neck Dropped Sweep Train Lace Wedding Dresses. Dylanqueen UK is a serious site, their quality is amazing, the delivery is on time and they respond immediately. Purchase experience was very pleasure, items arrived in post well packaged and on time. I will still purchasing from them.

Date of experience: December 8, 2014
GB
2 reviews
22 helpful votes
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Total rubbish
December 8, 2014

Total rubbish. It was to late to send the goods back but this site and company are a con. After paying for delivery I have now had another bill from HM customs & excise. This site says nothing about that. Buyer beware. The finish is rubbish the sizing is no where near true. Size 12 dress so why would I want a size 8 jacket!

Date of experience: December 8, 2014
California
1 review
5 helpful votes
Follow Carlonlin R.
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I really try many shopping site but I don't find like the services and the quality is perfect also they have quick shipping free, There's only one problem which is the processing time. It takes long time to prepare the order. Beautiful products.

Date of experience: December 7, 2014
KR
1 review
7 helpful votes
Follow Wien R.
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The workmanship is delicate, and the color is beautiful. I ordered it for my sisters wedding and it's even better than I expected. Mine is a size 12 in Royal Blue. She likes the dress very much. So thanks for Dylanqueen UK. Well, it did! I am very happy with my purchase and it arrived on exactly the same day as stated. At last, I think i will continue to visit this site.

Date of experience: December 4, 2014
GB
1 review
6 helpful votes
Follow Jane S.
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Looks like their French reviews are written using Google Translate & they have mixed in other languages accidentally.

Date of experience: December 4, 2014
GB
2 reviews
34 helpful votes
Follow marieta d.
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They even didn't deserve a star. DO NOT USE THIS SITE. I had ordered a dress and resived one with wrong colors of the embroidery and the sequins. There was a missing stones to. They don't want to make the refund and in the same time, they are UNABLE to make the dress the same like the picture. THEY ARE NOT PROFESSIONAL AND HONEST

Date of experience: December 4, 2014
KR
1 review
2 helpful votes
Follow Stawof G.
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I wear it to enter a friend's weeding, the all said it was much beautiful then on the model! Thanks a lot that i can get this beautiful dress, The tailoring, sewing and lining are just perfect, and their customer service is so good and patient! While things coming, i set the wrong size, it doesn't fit me, they tell me where to buy this kind material to tailor it and always in a good attitude! I just want to say, thank

Date of experience: December 3, 2014
KR
1 review
0 helpful votes
Follow maliya w.
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Today I receive the dress, when I open the package, I am amazing, the dress is suitable for my size and I like the design and color. It is made very well and is absolutly gorgeous. So happy, and i will come back soon!

Date of experience: December 2, 2014
KR
1 review
0 helpful votes
Follow Qung G.
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The chiffon satin dress received in excellent condition and found fabric and colour as per the specification described. I am very satisfied the way order is handled and good product, value for money.

Date of experience: December 1, 2014
KR
1 review
2 helpful votes
Follow Saranie M.
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I purchased one sexy red chiffon satin evening dress as a gift for my partner. She was absolutely blown away with it, The dress arrived very quickly. Other than the shipping time there were no problems with the products and no extra charges were present. The order and delivery service was faultless and I would not hesitate to purchase from this store again.

Date of experience: November 28, 2014
China
1 review
1 helpful vote
Follow Vicky G.
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I had previously issues with an item but they took care of it immediately without me even having to ask, Speedy and professional handling of orders, excellent customer care both before and after purchase/delivery of order. Vast selection of products, good value for money. Now I can read them but they were impossible to understand and follow.

Date of experience: November 27, 2014
KR
1 review
1 helpful vote
Follow Arka S.
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In fact, it is an excellent belt made of very high quality material. Its my first choice among all the belts I have. Value for money. Customer service is great, they respond as soon as possible. I would recomend this site to my friends and my family.

Date of experience: November 27, 2014
KR
1 review
1 helpful vote
Follow Lucy S.
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I read the reviews which put my mind at ease so i ordered it in my normal size. I can't believe how beautiful it is and I can't wait to wear it. They were long as everyone elses reviews had said, but the color was perfect and the sizing was pretty accurate. They were shipped in days, which was fantastic, and ordering was super easy. Great value, great price, great workmanship, great fit, shipment was fast, express company kept me informed on the shipment. I will be ordering from you again!

Date of experience: November 26, 2014
KR
1 review
1 helpful vote
Follow Dris L.
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Soluções rápidas, resposta rápida. Very acurate delivery, is bulk, working fine very good quality. Very good Dylanqueen UK so serious. Isworking whit android very good and is ok whit pictures.

Date of experience: November 24, 2014
KR
1 review
1 helpful vote
Follow Jackie Z.
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Les habits sont jolis et d'une qualité très correctes, como devuelvo unos zapatos por otros me los e probado y me van pequeños quisiera uno o dos numero mas mais ils taillent très petits, eg handler næsten dagligt fra lightinthebox. Det er et super godt og biligt sted at handle i.

Date of experience: November 23, 2014
KR
1 review
1 helpful vote
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J'ai envoyé un message concernant le frais de douane car je n'avais pas lu ce qui était marqué en dessous de ma commande, le service client m'a répondu le lendemain. Les tailles sont bien indiquées, et identiques aux tailles françaises. J'ai même bénéficier d'un code promo de 10 euros de réduction!

Date of experience: November 21, 2014
California
1 review
1 helpful vote
Follow Assen L.
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I had a problem When I ordered my dress, they always sort it out immediately and had a good reply. Dress i have recived where all so nice. I always recommend my friends to shop From Dylanqueen UK. Very satisfied. :)

Date of experience: November 20, 2014
Hong Kong
1 review
1 helpful vote
Follow Lirica L.
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To be honest, I love my DRESS! I paid $89.99 for a beautiful formal dress! I paid for 5 day shipping but got it in 3. I found that most of the bad reviews are from idiots who simply don't read the return policy. I highly recommend this site to everyone who want to buy dress online shop. This is a good choice.

Date of experience: November 19, 2014
GB
1 review
6 helpful votes
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Kjolen passede perfekt udover at den var lidt stor to steder, men det fik jeg 20% af kjolens pris tilbage, så alt er godt :) Alt i alt en perfekt og troværdigt hjemmeside at købe kjoler fra! Kan varm anbefales herfra, Import moms og told kan man jo sige selv kommer på, det står også oplyst på deres side at man skal undersøge det i det land man bestiller til :)

Date of experience: November 17, 2014
GB
1 review
10 helpful votes
Follow Nat H.
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Thought about buying from DylanQueen but thought the dresses looked too good to be true. Every picture is different suggesting they've been taken from magazines etc and the English is poor, so definitely not made in the UK. I've read lots of reviews. All the bad reviews say the same... Very poor quality, late delivery and not fitting. All the good reviews say the same thing too... Suggesting they've been written by someone working for the company. The 'good' reviewers are all new reviewers and their English isn't good. I won't be buying from them based on the bad reviews and I'd urge other not to buy from this company either. I can't believe a company like this is allowed to trade online, let along Google let it get to the top of the search pages. They must be ripping off so many unfortunate buyers. As the company has been allowed to add so many obviously fake positive reviews, buyers should leave multiple negative reviews to help other buyers recognise such an awful company.

Date of experience: November 15, 2014

From the business

http://t.co/AEo2ct4hmU is a mainland China based fraudulent retailer selling awful dresses of low quality.Our mission is to steal your money