DSW
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DSW Reviews Summary
DSW has a rating of 1.8 stars from 439 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DSW most frequently mention customer service, order online and wrong size. DSW ranks 647th among Shoes sites.
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They can't fit my narrow feet. Zappo's and Nordstrom are the place to go if you want a good selection of cute shoes in sizes other than the total mainstream, as I do.
I see everyone lusting after these MBT shoes that "give you a workout" while you walk... and they are right. That design really does make you feel like you are walking on sand and gives you a good thigh/glut workout. MBT shoes are expensive as heck and when I wore my first pair out I couldn't afford the second. On DSW I found a sketcher knock off for less than 1/3 of the price of MBT and they work just as well, so check them out at a store or online.
Awful. Although they have a good selection of shoes, and some decent prices, their online services are horrible. Discount codes sometimes don't work for no reason, their email service Does Not Work, and I exchanged something and received no refund but was charged twice for my items. If you order from here check your bank account closely because you will see your order then extra five cent or fifteen dollar charges that do not make sense.
Terrible, they cancell your order because they oversell, especially on hot items. No one wants to be treated like dirt and miss out deals on other sites
I have never bought shoes online but the economy is falling apart and I am looking to save money where I can. Several people recommended this site on sitejabber so I ordered some shoes and they were shipped fast and reliably. I already knew they fit because I tried them on at Nordstroms. Saved $75.
Times are tough now. I used to never use coupons or rebates or buy clothing online, but now I'm dead broke like everyone else. Now I go to Macy's and try on shoes that I know I can buy from DSW for cheap. If they fit, I order the shoes. Yes, DSW has a great return policy but it is a PITA to return shoes. I just order what I know fits. DSW has amazing prices and is as legitimate as it gets.
If you don't have a DSW near you then you are missing out but this website is almost as good. DSW has some of the best deals on shoes around and an amazing return policy. I have worn shoes for a couple weeks and then realized they were not fitting right and still returned them. I think this is because they are such a huge company they can afford to have a generous return policy. Great deals, great shoes.
Ok, I am not just recommending this one because I am a woman and I love shoes, they really do have a good website. So many shoes, so many sales, always have my size... did I mention so many shoes? They sometimes offer free shipping too and other discounts/promotions (they send them by email, so you may have to sign up). I don't know about their customer service, because I have never had to use it!
DSW is my one shop shoe stop, not that I need that many different types of shoes. It basically has all the Mary Janes and ballet flats that my heart desires: from wedged to no wedge, toe cleavage to full coverage, solids to plaids, bows and all. This website allows me to buy them all without having to go down to the store, and I love it. As long as you know your sizes according to certain brands, you're guaranteed the right fit. I recently bought 3 pairs of ballet flats easily. The only issue was that shipping took about 2 weeks. I'll always wait for comfortable flats though.
From the business
Free shipping and great prices for shoes, boots, sandals, handbags and other accessories at DSW.com!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members