Dr. Leonard's

They sent a bill, I paid it, they cashed it and said I never paid the bill. They sent it to collections! If I could I would give them No stars!

I've ordered from this catelog twice now and both times my free shipping turns into a $10.98 charge when the catelog claims that an item is 'out-of-stock'. Rather than return my money for this out of stock item, I am then charged for shipping and lose my money. HUGE SCAM! Don't order from this catelog! If you don't like the item, you don't get a full refund! They take out the really high shipping and handling so that you receive pennies on the dollar for a refund.

I ordered 2 house dresses, and after a few months I called them to ask where the merd. Was and they said that they didn't have the colors I ordered and I told them to just send whatever colors they did. I sent them a check with the oder sheet from the magazine. They sent me a check saying sorry they didn't have the dresses which I had received. So I sent their check back and a month later I got a statement like a credit card that wanted their money back, which I sent the check back and they said they never got it. So in order not to ruin my credit I sent them another check to pay again. It was only 36.00, but they ripped me off, and I will never ever order from them again! If it weren't for my credit being marred I would tell them to go fly a kite. They told me I had to trace their check to find out why they didn't get it back! Any dumb person knows I can't trace their check. They told me alot people had my name and they didn't know who it might of went to. I said that every check has a number and to check their bank if they got it back. THEY SAID that was my job! All in all I got chg. 2 times for the same thing! Rip off!

Dr. Leonard's will take any order and charge for it, claiming that it is available, even if it is not. Then they will send whatever they have, even replacing it with similar items. As for color, one will end up with colors which they cannot sell. If you order brown mats for your brown bathroom, expect green or pink. Smart assumption is that most of the people will not bother to go thru the return process, so Leonard's keeps making money by selling a garbage which is not otherwise sellable. AND OF COURSE, YOU WILL PAY TO SHIP BACK THE WRONG ITEMS THEY SENT!
Someone should take away their business license.
Receipts not attached for the reason of privacy, but they are available to agencies and other officials.

NEVER RECEIVED MY ORDER, THEY NEVER APPLIED MY PAYMENT LAST MONTH! DONT BLAME THE CUSTOMERS FOR THIS MESS

The better business b.told me they filed for bankruptcy. And are closed.i was told they don't have to pay me.

I ordered 2 pairs of the every day work pants last December and they claimed that my order was going to be in on march 21 but when I went to check the package room I didn't received my ordered at all and they claimed that my order was gonna come in on April but they sent me an email saying they can't ship my order out to me so they lied to me this company is a scam and I won't be ordering from them any more and they refuse to refund me back my money this place needs to be shut down for good

I ordered Elite Ear Sound Amplifier, sent check in full, never heard from them, no order # or acknowledged that I ordered it! So today I called 1-800# and man spoke such poor English I could not understand a word he said, so then went to live chat and they had hard time locating my order then said item no longer available but this company cashed my check as soon as they got it and never told me anything. Lady (Linda) told me I would get my refund from them in 10 business days so will update this review in 2 weeks if I don't get my money back but I will never order from them again!

Not recommended. My order never received it. Terrible customer service. I'll not recommended to anyone

I bought two dog gates from this place for 76,00 bucks. No reviews showing. Went back to buy another before I got my first ones, Item was no longer available and all the reviews now showing all negative. Everyone said they were a piece of junk! I called customer service and told them when I got my shipment I wanted to send it back. I was told to take the return label and write NRP on the top right corner for NO RETURN POSTAGE needed the post office laughed at that! I called back and was told that was all wrong and I needed to pay return postage, and I would be reimbursed the $54.00 fee. LIARS! Paid a total of 130.00 just saw they refunded me $22.00! CROOKS

Found that what i ordered was frequently "sold out" even though they still had it listed in several subsequent catalogs, they over-charge on bras all the time(and blame technology when it's conveniently in their favor) are quick to offer a refund check which unless you call them several times will not be the correct amount per product and no shipping charges or taxes paid on products you do not receive will be refunded. They don't tell you that they expect you to contact them to make sure an item is available in the first place so they don't care. They should offer a "suitable replacement" check-box like more reputable companies that give a care about their customers. Also clearance items can't even be returned no matter how weirdly they fit-jeans that are enormous in the front is awkward for us women. I tried to request replacements several times and it was not until i finally was transfered to a finance lady here in the U.S. that even that could be arranged. Once they claimed not to be able to read my perfectly legible handwriting and failed to send a dress i had hoped for as a birthday present. Not only did it get cancelled but they tried to charge even more for the bra. Since i had to argue that tiny 2 item order it came out after all the fees levied to be a practically twenty dollar bra instead of the promised 6.99 just a cloth comfort wear to bed one at that. The shirts are nice, but i had to fight to get the buy2get3rd free deal honored because they were out of one choice a male rep with an asian accent said i was denied a third at all, no leggings and just to accept that. Finally the competant woman a different woman representative connected me too resolved the issue by sending a different color of a shirt i liked[of equal value] in place of the leggings and another bra for the tacked on shipping charge when they didn't accept their free code on the magazine. Be warned-they prioritize card purchases over the phone to mail-in and may not be respectful the first few times you call in attempt to rectify the situation. Bet they are hoping older folks and lazy people will just give up and allow the loss! The cozy corner front-close bras are great,but what they won't tell you is those are made in china and tops in india so it's just about the record profits anyhow like all other sold-out companies...

Should of been told item was out of stock as needed it for medical reasons I will now have to find one on a site that has it

They have a horrible website that doesn't work half the time. Products are over priced and customer service is absolutely terrible. Website is down has been down for 2 months so you have to phone in payment which almost impossible. U have to give your information 2 to 3 times before u can finally make the payment. Absolutely ridiculous!

Normally when you request a return label from any company, It do not take them over a week to get it to you. I requested a return label and was told on 5 seperate occasion that I would get my return label within 24 hrs. It has been over a week and I still do not ahve my return label. Two representatives stated that they were sending it through the mail and the other three stated that they were sending the label through the email system. It do not take this long to make a simple transaction. Terrible... if there was a 0 star, that is what they would get.

Order placed for instock item on 5/26. Label created on 5/27. USPS tracking Indicates the package has not been delivered for shipment to McDonough Ga which is 15 miles from my home while the offshore very incoherent customer service days is been shipped and to expect it in 7-10 days. The noise behind the offshore agent was so loud that she has to ask me three times for the order number after I provided it very slowly. Worst customer service in 2 years. Would have purchased it on Amazon if it was listed.

Last time ever with Dr Leonard's. I give the conpany a zero out of 5 rating

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Ordered two items. One was wireless headphones. Didn't work. Ordered boots. Their wide was narrow. Fit too tightly. Went up a size. The cost of each return was ridiculously high. If their descriptions were accurate I would never had to return either item. Never again.