Dr. Leonard's

I ordered a product and they keep billing my card every month them... I can't use my card anymore... make it stop.

Returned sandals that did not fit. Refunded half of what i spent. No full refund as stated. Spent 36.15 refunded 17.17 minus charge. So no full refund. Will not be ordering again from this store!

Ordered Arthritis Gloves for women, to ease my hands enough for me to be able to cook, write, etc.
3 weeks later I get a pair of men's gloves, with tiny half fingers, that won't let my fingers or thumb move at all! They are thin, trashy junk!
I can mail them back for a refund but they take the mailing charges out of the refund. They charged so much to ship them to me, it leaves no refund! They are now in the trash can!
You win "Dr. Leonard"!

I bought storage Ottomans. Great for sitting and for storage. They are also collapsible for easy storage. I bought 4 and made a bench and put 6 throw pillows on top of the Ottoman bench.

Ordered merchandise from Dr Leonard's and I am happy with the items BUT, I noticed they kept charging me AFTER I paid it in full. Come to find out. Its for some stupid perks plus membership crap i never signed up for. I am told hey cancelled it and I have a refund coming. It comes but is not the correct amount. NOW, I keep getting the run around on which dept I'm suppose to talk to with both depts telling me I need to speak to the other. This is BS. I will never ever ever order from this company again. And gonna put them on blast as much as I can. AND THIS STUPID REVIEW WANTS ME TO RATE THEM? Ok I choose nothing, no stars. But, if course it won't let me

This is a copy of my purchase: $xxx. Xx available after $43.18 purchase at DRL*DR LEONARDS HEALT on 05/04 12:02PM CT with your card ending in 9162. Since placing this order, my card has been charged three more times for non purchases totalling $60+. I've called their 1-800 number to no avail. I get forwarded from customer service to billing and back with no solution. I WILL NOT order from them nor recommend them to anyone.

I ordered some pants, for 12.99 each. Quality is so so, not the best. However shipping charges were quoted for 8.99. I found a coupon if you buy for $50.00 plus for $ 5.00. After applying the coupon suddenly the shipping charges increased by $ 1.95 for insurance, which is crap because Fed Ex does not charge for insurance for $50.00. The package was shipped via Fed Ex not USPS. I get the run a round with this company and I requested a refund of 1.95 which I still have not received. Will not buy from this company again. Do not trust their business handling.

I returned a product due to size issues, they will not refund shipping and I have waited over three weeks for my refund, I had to call twice, bad service, I will never buy from them again.

They bait you with "FREE SHIPPING" in a "Perks" program that is nothing more than a SCAM. I would give Dr Leonards a -10 star review if it would allow me to. There is a reason their overall rating is 1.5 stars. They rip people off knowingly.
SCAM ARTISTS.

Their "support" is some overseas location that has issues with the English language. And to get off of this scam list they will tell you to call ANOTHER number - after waiting over 25 minutes just to speak to THIS person.

RIP OFF
SCAM.

BUYER BEWARE!
DO NOT CLICK TO SAVE 10% IT'S A SO CALLED "PERKS" PROGRAM THAT CHARGES YOU $14.95 A MONTH!

HALT ON FREE SHIP as YOU START YOUR ORDER! IF YOU click YES yr card WILL be CHARGED $14.95 a Month! To save 10% NOT WORTH IT -DO THE MATH! SCAMMERS! Why pay $14.95 to get free shipping AND it takes FOREVER to get your items! If you don't cancel after 30 days you will be paying MR LEONARDS handsomely
That's $180 a year to save on your one or two orders( They are smart, -READ FINE PRINT

PLEASE CHECK YOUR BANK STATEMENTS OR YOUR ELDERLY PARENT OR GRANDPARENTS BANK STATEMENTS IF THEY PURCHASED ANYTHING FROM HERE... THE HIDDEN CHARGES STATED BY EVERYONE HERE IS TRUE! THEY CHARGE YOU $15 A MONTH WITHOUT YOUR AUTHORIZATION. THEY ARE TAKING ADVANTAGE OF THE ELDERLY... PLEASE CHECK THEIR BANK STATEMENTS IF THEY PURCHASED FROM THEM!

I believe: this company is a nest of scammers preying on elderly for a rip off. Using word Doctor made people believe they are Medicals when they are pure scammer, crooks and fraud.
This business is in CHINA all items are from China. The USA has nothing to do with this company other then an address they use in NJ and phone *******900 with bunch of scammers.
On Feb, 2021, I placed an order for 3 items and paid expedite shipping. To find out today after 11 days that they do not carry 2 of the items and they are shipping one item only and my shipping cost is the same what I paid 3 items and they charged it to my credit card before they actually ship it. The tracking for my item on Their website and on Fedex. Showing only a tracking number was produced on Feb. 5 but they have not yet given the package to Fedex and there is no estimated delivery date. So I requested to cancel all the orders they refused. They told me return your item when you receive it and we will credit you MINUS SHIPPING and you MUST PAY FOR RETURN SHIPPING. They insisted that the item was shipped out Feb 5 So i asked for a proof which they do not have. But thanks to CREDIT CARDS, I contacted my credit card. My credit card will refund my money, and I REQUESTED MY CREDIT CARD TO BLOCK THIS COMPANY FROM CHARGING ME AGAIN ANY TIME IN THE FUTURE. (Do not forget to ask your credit card to block those scammers).
The delay in shipping is because they wait to receive the items from China before it is redirected to you. Dr. Leonards CO. Is another form of TMART company with a more appealing name to lure you to believe they are legend then rip you off. This company is doing business under 16 more different names. In 2020 the revenue of this company was about $72 million from you guys
( info from: www.dnb.com)

When paying by phone, from the numbers located on statement, u are given a confirmation number. Then the next billing u are charged late fee. Manager won't work with you and tell u to pay with Live Agent. But u can never get on. Then put on credit report late payments. After paying this bill off. I WILL NEVER SHOP AGAIN. ALSO LET MY FRIENDS KNOW HOW THEY ARE BEING TAKEN ADVANTAGE OF.!

I requested to be removed from their mailing list over a year and a half ago. I moved and suddenly I'm getting their stupid catalog again. How did they get my new address?

I called customer service and asked for a manager, they said the manager was on lunch and would call me back when they returned. NEVER CALLED, I'm still getting the damn catalog!

~Purchased wide width shoes on 10/31/20 & when received~they were NOT wide width. I returned them paying for return postage myself because no return label was provided. I paid $25 for them PLUS postage and tax. My refunded amount? SEVEN DOLLARS! Called the company & dealt with a snarky cs person~while I remained calm and polite. Was told that my $25+ was to be refunded back to my card in standard business time (7 to 10 days) and NEVER saw a penny of it. Just got off the phone again and they are refusing to refund the amount I paid! I told them the $7 refunded just covered the postage. CS responded with the same "song and dance". I will probably have to call back a third time and end up eating the cost. Never doing business with them again.

I ordered two pair of shoes my wife wanted. They sent a confirmation email to me the same day.
Five days later I tried to find out where the order was and was told that there was at least a two week delay in the warehouse even accepting my order!
I cancelled the order and warn everyone to avoid doing business with these clowns!
Customer service is somewhere over seas, the guy called himself Iran or maybe that is where he was I don't really know!