Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
DressLink has a rating of 2.3 stars from 476 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressLink most frequently mention customer service, tracking number and credit card. DressLink ranks 1936th among Women's Clothing sites.
We monitor reviews for authenticity
So I never bought anything but I had maybe 9 items in my cart well when I went to go check out the website went crazy! It kept putting multiples of everything and it wouldn't stop re loading the page. So I logged out and tried again and the same thing happened. All and all my total was heading to 3,000. I've tried several times after with the site but it's not working. There's no way I would buy from them now. It looks like a scam to me.
Even though the site was recommended to me, they never disappoint me. I'm usually not a big fan of online shopping because I have had so many bad experiences shopping online, with products being delivered that are usually never what I ordered. Dresslink is offering what a customer needs in their budget and choice. Thе quality of their clothing line is еxсерtiоnаl, so is the service delivery and every communication regarding additional information and ordering. Im pleased and satisfied 100% with my order so far. Their high-quality items made me amazed, and they are still affordable. Thank you Drеѕѕlink for providing ѕuсh a great online ѕhоррing facility, with excellent quality and the fastest delivery Ive ever experienced. Im surely coming back for more.
Dear Lisa, I am Bree from Dresslink.com and in charge of the after-sale service.
Thank you so much for your kind feedback. Glad to know you love our items. I will try my best to provide higher quality products and better service for you in future!
If you have any quality or shipping or any problem about your order, Please feel free to contact me in email ([email protected]) or on live chat, I will help you as soon as I can.
Looking forward for your next shopping here, any other request please feel free to let me know.
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department
In the event of many uprising online stores, i was being being careful to vet and take a quick research on any sites i will be patronizing, but i just give this site a trial by ordering few goods initially and i got my deliveries prompt with great quality, I intend to order more to know if they are faking their services but i keep on receiving the same quality. With this i do not hold anything back, but to say keep up the good work dresslink and in any event i want to purchase more, this will definitely be my first priority and I will recommend them to everyone.
Keep it up.
Dear Nora, I am Bree from Dresslink.com and in charge of the after-sale service.
Thank you so much for your kind feedback. Glad to know you love our items. I will try my best to provide higher quality products and better service for you in future!
If you have any quality or shipping or any problem about your order, Please feel free to contact me in email ([email protected]) or on live chat, I will help you as soon as I can.
Looking forward for your next shopping here, any other request please feel free to let me know.
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department
I have never been a big fan of online shopping. Thats because it usually takes a long time for my items to be delivered. That is until I was able to come across dresslink. I particularly vouch for them since they offer such quick deliveries and on a budget. I never have to wait. No matter where I order from, they will ship my product to the designated pick-up point without delays.
Over and above that dresslink has been a source of high-quality gorgeous dresses and leggings over the past few months. This is quite an improvement from previous stocks which were never impressive. They keep getting better at the kind and a variety of clothing apparels that they stock. Whenever I need an item for a special occasion, I simply check into dresslink and scour through their products. Soon enough Ill find what I need and order it in a matter of minutes.
The dresslink website is well-designed in terms of navigation and aesthetics. Its easy to come across most of the products on the site with a scroll and a few clicks. The site structure provides a remarkable and amazing shopping experience that has a personalized touch to it. One of the most critical aspects is that the site provides secure payment systems.
One thing I noticed is that you have to be careful with the sizes. Most often we dont have a clear idea of what sizes will fit us well. So we order items based on how they look on the site rather than whether they will be comfortable and fitting for us. I have always made sure I know what exactly would work for me before I place my order. That prevents the issue of having to ship it back for replacement.
Dear Phoebe, I am Bree from Dresslink.com and in charge of the after-sale service.
Thank you so much for your kind feedback. Glad to know you love our items. I will try my best to provide higher quality products and better service for you in future!
If you have any quality or shipping or any problem about your order, Please feel free to contact me in email ([email protected]) or on live chat, I will help you as soon as I can.
Looking forward for your next shopping here, any other request please feel free to let me know.
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department
The selection of shoes offered by this website is absolutely amazing! I love the variations of their dresses and accessories which has a vibrant outlook and so lively.
Its diverse approach of products from Korea and China gives its a unique sense of style.
Its been a fulfilling experience browsing through their products, looking up the 50% sale offers and other discounted prices...
Following many bad experiences with bogus and scam sites online which do not deliver what they promise I am super confident this website is trustworthy and I would definitely keep browsing and purchasing from them now and in the future...
It is a wonder stop where you could purchase almost all the stuff you are looking for including handbags, shoes, clothes and makeup... sounds too good huh? Yeah it was for me too.,.,. A fun shopping spree under one site... absolutely brilliant...
Dear Fazira, I am Bree from Dresslink.com and in charge of the after-sale service.
Thank you so much for your kind feedback. Glad to know you love our items. I will try my best to provide higher quality products and better service for you in future!
If you have any quality or shipping or any problem about your order, Please feel free to contact me in email ([email protected]) or on live chat, I will help you as soon as I can.
Looking forward for your next shopping here, any other request please feel free to let me know.
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department
I dont have much word to express how happy I am with my dress I bought from dresslink. I was in search of an elegant yet modern dress that looked classy and gorgeous. I found this dress store while exploring the internet for the dress of my dream. I had a look at the site and was amazed to see the beautiful collection at affordable prices. Better quality than most places I shopped in the states! My friends was so impressed, am very sure they will soon order their own dress. If you have the time I highly recommend dresslink. Great place to buy dresses I must confess!
Dear Angela, I am Bree from Dresslink.com and in charge of the after-sale service.
Thank you so much for your kind feedback. Glad to know you love our items. I will try my best to provide higher quality products and better service for you in future!
If you have any quality or shipping or any problem about your order, Please feel free to contact me in email ([email protected]) or on live chat, I will help you as soon as I can.
Looking forward for your next shopping here, any other request please feel free to let me know.
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department
I grew up buying clothes from walk-in stores where I could go in and try a few items before I settled on the ones I liked. With my tight schedule at work, it took me some time but I had to adjust to the online shopping experience. Actually, if not for a colleague at work, I would be stuck wearing the same clothes I wore 4 years ago when I started. I dont know about other stores but I am glad I got introduced to Dresslink. Since I was introduced to them by someone who already had history shopping with them, it was easy for me to trust them though I was quite concerned that I would lose my money. It is quite remarkable how fast they work on the orders, making the shipment time shorter. I have made a few rush purchases and never once did they arrive unreasonably late.
I must admit however that I did not like the quality of some of their items when I first began, but I have noticed how there is an effort to improve an item over time. The greatest challenge I have had so far is buying clothing items that are size based. If I want a skirt to be fitting for instance, I have to buy a size smaller. I particularly love the trendy styles of clothing that Dresslink offers all the time and while you can search for an item all over the internet to match a particular dress or garment, the shopping experience you find here is all inclusive.
Thanks to Dresslink, shopping has never been this convenient; I have no reason to go out shopping and you will feel the same way when you try out the experience. There is definitely still room for improvement but what you find here is worth your money and time.
Dear Lris, I am Bree from Dresslink.com and in charge of the after-sale service.
Thank you so much for your kind feedback. Glad to know you love our items. I will try my best to provide higher quality products and better service for you in future!
If you have any quality or shipping or any problem about your order, Please feel free to contact me in email ([email protected]) or on live chat, I will help you as soon as I can.
Looking forward for your next shopping here, any other request please feel free to let me know.
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department
I'm usually not a big fan of shopping. And I have had so many bad experiences shopping online, with products being delivered that are usually never what I order.
But with this site, my experience so far has been really remarkable. I can't think of any other word to describe it. The prices are very reasonable. The offers are really good. And whether it's clothes, shoes or bags that you want to buy they are of good quality. The selection is also very good.The items are very very trendy.
Something I find hard with online shopping is that you have to go to specific sites to buy specific items. But DressLink is a one stop shop, because you not only get the usual clothes/shoes/handbags combo but also makeup and accessories as well.
I am definitely going to continue shopping here. Thank you for making shopping and especially online shopping enjoyable without always having to have second thoughts...
Dear Sam, I am Bree from Dresslink.com and in charge of the after-sale service.
Thank you so much for your kind feedback. Glad to know you love our items. I will try my best to provide higher quality products and better service for you in future!
If you have any quality or shipping or any problem about your order, Please feel free to contact me in email ([email protected]) or on live chat, I will help you as soon as I can.
Looking forward for your next shopping here, any other request please feel free to let me know
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department
I like buying clothes from them, they have one of a kind and really beautiful clothes, and I always find what I want, and I am really pleased with the products when I get it. Its not the first time I order from here, and I know I can trust them now. I wasn't sure at the beginning because I didnt knew if they were trustworthy or not, but feel comfortable now to order from them. They weren't the best in the beginning, had issues, (small ones but still issues) but eventually improved a lot and fixed their issues. Although they improved from their first days, choosing the size problem is still there; it's not really a big problem but you must be careful when you order. I ordered recently a skirt and I expected to be tight on me but fortunately its the right size and I can wear it with no problem. It shipped to me quite quickly so they also have an acceptable, if I can say, shipping time. Long story short, I think theres still place for improvement but I, for one, will definitely still buy from them as they are now. I can honestly say they are worth your time and money.
Dear Mrs/Mr.,
I am Bree from Dresslink.com and in charge of the after-sale service.
Thank you so much for your kind feedback. Glad to know you love our items. I will try my best to provide higher quality products and better service for you in future!
If you have any quality or shipping or any problem about your order, Please feel free to contact me in email ([email protected]) or on live chat, I will help you as soon as I can.
Looking forward for your next shopping here, any other request please feel free to let me know
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department
I had been skeptical patronizing online clothes stores after my obnoxious previous experience with some stores until my friend insisted I give dresslink a shot. I actually agree and gave them a go.
Dresslink are offering what a customer needs in there budget and choice. Customer service is perfect. I am going to be their repeat customer.
I purchased a dresses and a high-quality jacket from Dresslink, and It was an amazingly and a remarkable shopping experience with a top notch and satisfactory customer service. The delivery was timely.
I highly recommend Dresslink to all and sundry who have had a bad experience with using online store in the past. Try dresslink and your perception about online clothes store will be changed forever.
Dear Mrs/Mr.,
I am Bree from Dresslink.com and in charge of the after-sale service.
Thank you so much for your kind feedback. Glad to know you love our items. I will try my best to provide higher quality products and better service for you in future!
If you have any quality or shipping or any problem about your order, Please feel free to contact me in email ([email protected]) or on live chat, I will help you as soon as I can.
Looking forward for your next shopping here, any other request please feel free to let me know
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department
I was lооking fоr an оnlinе option to buу mу ѕhirtѕ wоrriеd it mау nоt fit. Sо I dесidеd tо try thiѕ brаnd ''DRESSLINK'' bаѕеd оn ѕресѕ аnd rеviеwѕ. Adding thе fасt thаt thе рriсе wаѕ еnоugh tо nоt bоthеr mе in саѕе it wаѕn't uр tо еxресtаtiоnѕ. I love рurрlе ѕhirtѕ! I hаvе a few, with diffеrеnt ѕhаdеѕ оf рurрlе, аnd thiѕ оnе is оnе оf mу fаvоritеѕ. Thiѕ iѕ fittеd, mоrе оf a European сut, whiсh iѕ ѕо muсh bеttеr lооking thаn thе widе Amеriсаn сut. I асtuаllу рut ѕоmе оf my lооѕе ѕhirtѕ in the dоnаtе box аftеr gеtting thiѕ great lооking оnе! I'm uitе imрrеѕѕеd. Nоt еvеn mу сuѕtоm mаdе ѕhirtѕ with a hundred tаg рriсе fit mе so wеll, thе fаbriс fееlѕ аnd lооkѕ niсе, it fееlѕ аnd lооkѕ аѕ if it wаѕ сuѕtоmizеd tо my bоdу.
I еxtrеmеlу endorse DRESSLINK tо аll mу fаmilу аnd friеndѕ who hаvе hаd a bad experience with uѕing оnlinе ѕtоrе in thе раѕt. With DRESSLINK! Yоur impression about оnlinе ѕtоrе will dеfinitеlу bе positive fоrеvеr
Dear Mrs/Mr.,
I am Bree from Dresslink.com and in charge of the after-sale service.
Thank you so much for your kind feedback. Glad to know you love our items. I will try my best to provide higher quality products and better service for you in future!
If you have any quality or shipping or any problem about your order, Please feel free to contact me in email ([email protected]) or on live chat, I will help you as soon as I can.
Looking forward for your next shopping here, any other request please feel free to let me know
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department
I had been skeptical patronizing online clothes stores after my obnoxious previous experience with some stores until my buddy insisted I give dresslink a shot. I actually concur and gave them a go.
I purchased two dresses, one glasses and a high-quality jacket from Dresslink, and It was an amazingly and a remarkable shopping experience with a top notch and satisfactory customer service. The delivery was timely and superb.
Dresslink did restore my faith with a spectacular customer service and a great delivery.
I highly recommend Dresslink to all and sundry who have had a bad experience with using online store in the past. Try dresslink and your perception about online clothes store will be changed forever.
Dear Mrs/Mr.,
I am Bree from Dresslink.com and in charge of the after-sale service.
Thank you so much for your kind feedback. Glad to know you love our items. I will try my best to provide higher quality products and better service for you in future!
If you have any quality or shipping or any problem about your order, Please feel free to contact me in email ([email protected]) or on live chat, I will help you as soon as I can.
Looking forward for your next shopping here, any other request please feel free to let me know
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department
I ordered a blanket. And i cant get a number for dresslink to check on my order. Im kinda upset. Wjy cant they have a easy way to contact them
Dear Jeanetee, thanks a lot for your trust and shopping in our site. So sorry about the contact makes you fell not happy. Our system do have emailed you about your order details, Please kindly check your email history. You can contact us in email: [email protected] or you can chat with us in live chat which shows on our site page, Any question, you are welcome to contact me and I will surely try my best to help you as soon as I can.
Have a nice day!
Yours Sincerely,
Bree. Zhang
Customer Service Department
On this faithful day I have many scheduled engagement as well as the need to shop for my family, though I quiet understand that there are numerous review websites and ratings of products and services can be found in every corner of the Internet. Like many people do. The process goes like this: 1) Search the review websites first and depending on the product maybe check out specialty sites with user opinions. 2) Select a few options. 3) Do a price search, find coupons and buy it! But for me, I went straight to Dresslink online store to make my order, having read about the online store before.
Dresslink offers exceptional products, have awesome support service and just delivered at your doorstep, shipping is free. Dresslink surpassed my expectations on this very day because when I received those items the quality is top notch and I really got value for my money and I also saved time other people use to check online stores. I know that online shopping is fun, safe, convenient and practical when I take my time to choose where to shop and check prices even as I hurriedly decided to patronize Dresslink all these are met and my online shopping on that day was successful. Im with Dresslink for all my shopping needs now and I want everyone to do the same because I enjoy the service.
Dear Mrs/Mr.,
I am Bree from Dresslink.com and in charge of the after-sale service.
Thank you so much for your kind feedback. Glad to know you love our items. I will try my best to provide higher quality products and better service for you in future!
If you have any quality or shipping or any problem about your order, Please feel free to contact me in email ([email protected]) or on live chat, I will help you as soon as I can.
Looking forward for your next shopping here, any other request please feel free to let me know
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department
Recently I bought a a dress from Dresslink as birthday gift for my girlfriend. They provided outstanding service. The product was of fine quality and it was shipped on time. My girlfriend really liked the item she received.
Overall, they are offering what a customer needs in his budget and choice. Customer service is perfect. I am going to be their repeat customer.
Dear Mrs/Mr.,
I am Bree from Dresslink.com and in charge of the after-sale service.
Thank you so much for your kind feedback. Glad to know you love our items. I will try my best to provide higher quality products and better service for you in future!
If you have any quality or shipping or any problem about your order, Please feel free to contact me in email ([email protected]) or on live chat, I will help you as soon as I can.
Looking forward for your next shopping here, any other request please feel free to let me know
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department
Even though the site was reconmmeded to me, they never disappointed me. Drеѕѕlink. соm iѕ the hоmе оf beauty in clothing and fashion, a trеndѕеttеr in a all kinds of drеѕѕes. Mу еxреriеnсе with dresslink wаѕ outstanding, dеѕеrving a 5-ѕtаr rating. Nоt оnlу is thе uаlitу of thеir clothes line еxсерtiоnаl, so was the service аnd every communication in rеgаrd of аdditiоnаl infоrmаtiоn аnd оrdеring. Whаtеvеr I оrdеr ѕо fаr, I am hарру аnd 100% satisfied.
Their high-quality itеmѕ mаdе mе happier and yet still affordable. Thе uаlitу hаѕ always imрrоvеd since my first ѕhоррing, аnd it'ѕ really grеаt. I lоvе thе ѕtуlе and quality of аll оf thе itеmѕ I рurсhаѕеd, аnd I wаnt tо buy some mоrе thingѕ from Dresslink.
Excellent сuѕtоmеr ѕеrviсе mаdе Drеѕѕlink оnе оf thе bеѕt аnd rеliаblе оnlinе ѕhоррing website. I am thinking to order ѕоmе more itеmѕ thаt are саtсhing mу аttеntiоn bесаuѕе оf amazing style and fаѕhiоn. Thаnk уоu Drеѕѕlink fоr рrоviding ѕuсh a great оnlinе ѕhоррing facility, with excellent quality and fаѕt delivery.
Dear Mrs/Mr.,
I am Bree from Dresslink.com and in charge of the after-sale service.
Thank you so much for your kind feedback. Glad to know you love our items. I will try my best to provide higher quality products and better service for you in future!
If you have any quality or shipping or any problem about your order, Please feel free to contact me in email ([email protected]) or on live chat, I will help you as soon as I can.
Looking forward for your next shopping here, any other request please feel free to let me know
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department
Matchless! I'm lucky to find dresslink. I was very pleasantly surprised by the quality I've got, taking into consideration number of this type product sellers I've deal with before. Taken basic idea, investigated the product and came up with very best. Dresslink is friendly and is the best i ever used. Definitely recommend this seller to others. Really good seller and delivered quality. Highly recommended!
Thank You very much I will definitely come back for more and more. Thanks.
Dear Mrs/Mr.,
I am Bree from Dresslink.com and in charge of the after-sale service.
Thank you so much for your kind feedback. Glad to know you love our items. I will try my best to provide higher quality products and better service for you in future!
If you have any quality or shipping or any problem about your order, Please feel free to contact me in email ([email protected]) or on live chat, I will help you as soon as I can.
Looking forward for your next shopping here, any other request please feel free to let me know
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department
Dresslink was used by a friend earlier & she gave me average review at that time. But after using it, I can assure everyone that Dresslink have surely improved their quality with brilliant service, great quality and very fast shipping time. Their quality & catalog of options are superb & will give everyone value for money and a very good shopping experience. Highly recommended. Thanks.
Dear Mrs/Mr.,
I am Bree from Dresslink.com and in charge of the after-sale service.
Thank you so much for your kind feedback. Glad to know you love our items. I will try my best to provide higher quality products and better service for you in future!
If you have any quality or shipping or any problem about your order, Please feel free to contact me in email ([email protected]) or on live chat, I will help you as soon as I can.
Looking forward for your next shopping here, any other request please feel free to let me know
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department
Great site to visit and plus cheap dresses, i really had a very nice experience with dresslink, service is very good, quick response to any issues bothering me at any time.
The quality is so superb now unlike before, highly quality materials.
This is a site i can recommend to anyone at any time, Their shipping is affordable and faster.
Yes, i have patronized Dresslink and i can say all this because i get my money satisfaction.
Dear Mrs/Mr.,
I am Bree from Dresslink.com and in charge of the after-sale service.
Thank you so much for your kind feedback. Glad to know you love our items. I will try my best to provide higher quality products and better service for you in future!
Looking forward for your next shopping here, any other request please feel free to let me know
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department
I was prescribed to this site by a decent companion along these lines amid my niece's birthday the site proved to be useful.
I went by the site and requested a decent bundle for my niece.
To start with regards to quality the site has extraordinary quality items. Essentially what you ask is the thing that you get. Over that you don't need to stress over paying excessive costs for their products here they have incredible valuing for every one of their merchandise.
Genuinity is another component that makes the webpage remarkable along these lines no dread of trick online site. Their items likewise accompany exact estimation and flawless customisation. At the point when requesting for my niece's blessing I was concerned of getting an evil fitting bundle yet they never dissapointed on their part.
Presently why the 4 star. A terrible thing which discolors this online website is their poor transportation and conveyance. My niece's birthday was first drawing closer and still the item had not yet arrived. Needed to get in touch with them occasionally. On the off chance that they simply enhance their transportation trust it when I say that it will be the best web based shopping background ever.
Dear customer,
This is Bree From [email protected].
Thanks for your trust to choose us, and so sorry about the not receive problem make you unsatisfied.
About your not receive problem, I think we can solve it by good communication by email, please kindly provide your order number. I will confirm and solve it until get your satisfaction.
We've emailed you via email address [email protected], we hope to get your early reply.
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department
Answer: Directly from China. Be prepared to receive items with holes or stains. I have stopped ordering from this company.
Answer: I don't recall the process, but they are not consistent. I would advise you against ordering from them as they are disreputable. If you read the reviews you will see that they have some shady business practices.
Answer: I've still been ordering on a regular basis. I am just a fan of their clothing and prices and have no incentive other than that to say positive things about them. I do think that 85% of items I purchase are really good and the other 15% will not be as expected, so I agree that some items can be not what I expect, but for all the good items, it's worth it to have the odd thing that isn't right. So maybe for some people when they've ordered two items and one isn't right, they feel really disappointed, but overall, I am happy with most of the things I buy and have been ever since. I am in Australia and maybe cos China is closer to me than the USA, postage has less issues, so there could be different post issues depending where you live. I do also try to pick items that are gonna work if they are a bit smaller or bigger than I expect, like shirts, or posh type tops and items like bags, so I could also have better luck because of what I choose. And like any online clothing shopping, it can be hard to get just the right size, so I do expect a little variation and when something is just too small, I have friends and family I have given items to, so that works for me and some have loved the items. So I have still been ordering regularly, such as I order an item or a few items together from there about once a month and have still been really happy and have received ever order I have placed. For me they take a month on average to arrive, but I am fine with that.
Answer: Dear customer, Thanks for your message and purchase from us, glad to serve you here. I am terribly sorry for the delivery problem and delay of the reply, also thanks for your patient. The Peak Season will cause the delay of shipment, We help for track the package and got the reply from the carrier. The package has been arrived in your destination already, but the tracking information still not update due to the Xmas Peak Season. Carrier's tracking access is temporarily disconnected. Normally it will be dispatched in 2-4 days to your home, Wish you could get it ASAP. Yours Sincerely, Echo Peng Customer Service Department
Answer: No they absolutely are not
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Dear Kayla, I am Bree from Dresslink.com.
Thanks for your trust to choose us, and so sorry about the problem make you unsatisfied.
I think we can solve it by good communication by email [email protected]. We will confirm and solve it until get your satisfaction.
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department