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DressLink

2.3
dresslink.com

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DressLink Reviews Summary

DressLink has a rating of 2.3 stars from 476 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressLink most frequently mention customer service, tracking number and credit card. DressLink ranks 1935th among Women's Clothing sites.

service
81
value
78
shipping
83
returns
56
quality
74

We monitor reviews for authenticity

Morocco
1 review
0 helpful votes
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The best website ever
January 11, 2017

The best site for online shopping for me, a wide selection of women's items (clothing, accessories, makeup, shoes, bags. And others) with a very reasonable price compared to other website

Date of experience: January 10, 2017
Sunny L. — DressLink Rep
over a year old

Dear ABLA, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Nepal
27 reviews
188 helpful votes
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I was not quite sure about the site's fashion accessories but gotta say it's satisfying.
The products price in New Year Big Sale is too awesome. I bought http://m.dresslink.com/women-sleeveless-going-out-dresses-item*******468.html? of size M for cheap as 10$, could not believe it. It was a bit tight for my gal but still satisfied with their service, for I received in 2 weeks.

Well I might think of buying again from here!

Date of experience: January 10, 2017
Sunny L. — DressLink Rep
over a year old

Dear Mahesh, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

California
3 reviews
1 helpful vote
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Dress link sucks,
January 9, 2017

Dress link sucks! Don't try to get a hold of their helpline. Or call them the number is totally busy all the time and they never answer their emails. They are a bunch of thieves

Date of experience: January 9, 2017
Sunny L. — DressLink Rep
over a year old

Dear CheryI, this is Bree from Dresslink. Thanks a lot for your visit and our phone number 86-0775-89619517 Operation hours – 9:00 am to 6:00 pm CST office hours, You can contact us by Email: [email protected] and your email will be reply within 24 hours. You can also contact us in live chat on our shopping site. Please check if you called the right phone number or emailed to the right email address, thanks a lot.

Utah
1 review
2 helpful votes
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Shop somewhere else
January 5, 2017

I ordered a shirt for my daughter-in- law for Christmas. It hadn't come and there were only a few days left before Christmas. I filed a complaint through PayPal. Less than a week before Christmas the package finally arrived. When my daughter-in-law opened the shirt it was a child's size large not a women's size large, which was what I ordered. This was the worst online shopping experience I have ever had. No more business from me.

Date of experience: January 5, 2017
Sunny L. — DressLink Rep
over a year old

Dear Nadean, this is Bree from dresslink. Thanks a lot for your order and so glad to hear that you got the item. About your size question, firstly I would like to explain some tips about the size.
As we're online store in China, and all of the dresses based on Asian size. We mention it on each item page to remind our customer. There are different countries size chart for reference. Please according to your country standard to choose the suit one.
And all of the item page with size measurement which also can be compared.
If you had compared with, but the size measurement is wrong showed on our site, we think we can solve it by good communication by email, please kindly provide us some photos about the wrong size measurement. We will confirm and solve it until get your satisfaction.

New Jersey
1 review
1 helpful vote
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Can't track and too long
December 27, 2016

I wish I could get updates on my order because it's been a while and I haven't received anymore information and I can't track it

Date of experience: December 26, 2016
Sunny L. — DressLink Rep
over a year old

Dear Katina, This is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your number, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!

Louisiana
1 review
1 helpful vote
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Missing item
December 25, 2016

Dear Bree at dress link dresslink i still have not received this item and now it's almost been a month and a half. Nothing at my post office. I want my refund. DLNV99H66

Date of experience: December 24, 2016
Sunny L. — DressLink Rep
over a year old

Dear Cheri Hinkle, this is Bree from Dresslink. Thanks a lot for your order DLNV99H66_CN, it have been shipped out on 2016-12-03 23:35:49 with tracking number LW147392041DE, you can track it here: http://www.17track.net/en/track?nums=LW147392041DE&fc=0 The tracking information shows: GRAND ISLAND, NE 68801, Arrived at Unit, Your item arrived at the Post Office at 6:41 am on January 28,2017 in GRAND ISLAND, NE 68801. On 2017-01-28 06:41, Please choose the post office which closet your house to ask your parcel. Courier will help you soon.
Hope you can get your parcel soon.

Colorado
1 review
0 helpful votes
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Too slow!
December 19, 2016

I ordered some clothing for my daughter for Christmas back in November and the shipping date was December 8th- 15th. It is now December 18th and I have no packages... no tracking number... no email... nothing. I sent an email today so hopefully I'll hear back soon!

Date of experience: December 19, 2016
Sunny L. — DressLink Rep
over a year old

Dear Shannon, This is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your number, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!

Illinois
1 review
0 helpful votes
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Slow delivery
December 15, 2016

I don't think I would have ordered if I knew it would take so long, I bought a couple things for Christ man at the beginning of November and it's almost Christmas and it hasn't come in :( bummer

Date of experience: December 14, 2016
Sunny L. — DressLink Rep
over a year old

Dear Jessie, This is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your number, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!

Canada
1 review
0 helpful votes
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STILL WAITING!
December 9, 2016

I've ordered a bunny hug from this site... I still haven't received it! If I knew it would take this long, I would've ordered from Aliexpress. SO DISAPPOINTED

Date of experience: December 8, 2016
Sunny L. — DressLink Rep
over a year old

Dear Valerie, this is Bree from Dresslink. Thanks a lot for your order and I have check for you with your name but find nothing. I am very happy and desire to help you. Please kindly provide me your order number so that I can track for you as soon as you reply. Waiting for you and have a nice day!

New York
1 review
0 helpful votes
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Great Service
December 8, 2016

I'm well pleased with the service I got on dresslink.
Just imagine the excitement in you when you get something really good? Well that's exactly how I felt after my encounter on dresslink. The service here is superb! There was no down time, the transaction is hitch-free. I got some good sets of dress for my daughter too
Dresslink rocks!

Date of experience: December 8, 2016
Sunny L. — DressLink Rep
over a year old

Dear Susan, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

New Jersey
2 reviews
0 helpful votes
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I love all there cloth
December 8, 2016

I give it 4 stars for WHAT IT IS - my experience with the cost to quality ratio, and how their stuff fits me.

I am in the very-happy camp. I'm 5'6" 145 lbs, long legs relative to my body. I am 36D / Medium top, and typically size 8 / Medium bottoms. I find their sizing runs pretty much true to typical store sizing. I am not as tall as the models, but I have a long curvy shape like they do. I imagine that's one reason I am happy with the fit of everything I've bought. TIP: I consider this with any clothing company - for ex, if the models are all boy-figure types, that's a clue their stuff probably isn't going to fit my curves and look good on me. In fact I love everything about them

Date of experience: December 8, 2016
Sunny L. — DressLink Rep
over a year old

Dear Mary, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

California
1 review
0 helpful votes
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I don't trust it
December 1, 2016

I was about to buy a pair of absolutely gorgeous shoes. I read negative reviews about orders never shipping but since my purchase was under $10 I decided maybe I'd go for it. They have a page where you can see the products you're ordering, and even though they were going to charge me a little less than $8 for everything including item insurance, the product page said my cart was empty! So I went back and tried selecting my item again and when I checked my cart, there were duplicates of my item! I can't say that if I were to check out that the site would register my order, but wow I really want those shoes. In the pictures they look well-made and I love all the meticulous information they give in the product details! It could be legit, but I'm not going to risk it.

Date of experience: December 1, 2016
Sunny L. — DressLink Rep
over a year old

Dear Vera, this is Bree from Dresslink. Our website is a reliable website, you can shopping with your confidence. You can try to order one or two items to have a try and you will trust us by our high quality goods, cheap prices and good service after you really placed order in our site. Gave us a chance, we will Surprise you! Waiting for your purchase!

Nigeria
1 review
0 helpful votes
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REMARKABLE SERVICE
December 1, 2016

Even though I had reservations about buying dresses online, I decided to try out dresslink and Im one happy customer. This site is absolutely outstanding, very easy to navigate! All the dresses here are top notch, and of good quality. Theres an endless list of dresses for different events. The process of ordering was seamless and the tracking was excellent as well as I knew precisely where my dress was and when it will arrive. My dress arrived right on time and even though I had some reservations about the size of the cloth based on past experiences, it was a PERFECT FIT. The quality was exactly what I saw in the picture.
DressLink is the only online dress store that I have ever recommended to my friends and relatives and thats because of the quality of their dress and services. DressLink is all you ever need in an online dress store and more and at great prices!

Date of experience: November 29, 2016
Sunny L. — DressLink Rep
over a year old

Dear Jones, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Nigeria
1 review
1 helpful vote
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Super cool
November 30, 2016

Dreslink is a great place to shop! I have ordered from dresslink a few times now, and I have been pleased. They have a great variety of stuff. Men, women, and children, as well as accessories such as purses, jewelry and watches, shoes, they even have some toys and stuff for around the house! It is really amazing how much different stuff they have! The prices are great, they do not overcharge at all, and there is always something on sell, it is all very affordable. The shipping takes time. If you ordering something you need right now, I wouldn't order here. Just be aware that it will take a couple of weeks to receive your order. I am really ok with the longer shipping time because the prices are so good. The clothing is good quality. I have not had any problems with any of it falling apart one day after you wear it, or anything like that. The customer service is pretty good, if you need to contact them you send an email, and they usually get back to you in about a day. I really enjoy shopping on this website. I can honestly say that I stumbled across a great website and am so fortunate that I found them! Dresslink provides amazing customer service that provides you the insurance and security of your order. They make sure that you are satisfied regardless of the circumstance of your order. They are always prompt when it comes to answering questions and attending to your every need. I definitely recommend this website.

Date of experience: November 28, 2016
Sunny L. — DressLink Rep
over a year old

Dear Geo, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

District of Columbia
1 review
0 helpful votes
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dresslink.com is the best
November 25, 2016

Oh my God after going through several sites trying to find me a dress for my wedding, up pop this site dresslink.com went through several pages for plus size dresses and saw one dress that I liked, ordered it on a Sunday and by that Tuesday it was at my door. I couldn't wait to open and see and it was a Wow! Moment for me, it was more beautiful in person I called several times inquiring with the rep's about different dresses and every time was exceptional, I spoke with the supervisor to give this company such great high standard, I will forever have a place where I can go to for beautiful couture, designer dresses for plus size women that's a legit site and you can really speak to the customer service department, don't have to have cheap material from God knows where and all of that was a major concern of mine, please take it from me whatever you order from here you will not be dissatisfied at all. Thank you dresslink.com

Date of experience: November 24, 2016
Sunny L. — DressLink Rep
over a year old

Dear Kelly, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Nigeria
1 review
0 helpful votes
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EXCELLENT AND AMAZING CUSTOMER SERVICE
I have ordered many clothing items online from different site and I can tell you that dresslink is the only site you can place your order and have amazing custom experience, starting from their affordable quality product to their super-fast delivery service.
I have not seen any site that pay so much attention to their customer need, their customer hotline attendant is very darling and amazing. Right now I just look like the next super model to emerge in the fashion industry because of the quality clothings I purchase from them, I dont have to stress myself again looking for where to get quality product and fast delivery because I have found them in dresslink.
Surely I will recommend dresslink to my friends, family and definitely return to place more order because it is the only place to get quality product in affordable price and experience 100% customer satisfaction.

Date of experience: November 24, 2016
Sunny L. — DressLink Rep
over a year old

Dear Candelarias, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Nigeria
1 review
0 helpful votes
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Great Experience
November 25, 2016

I have had difficulties for some time, coming up with surprises for my buddies. I then found out about Dresslink. It has been very helpful delivering my orders, it so happens that they suit my style and define my service taste. I cannot but make this known to the world. It's like shopping right in your own home, like creating your own world right on a spot. Thank you Dresslink, I will definitely contact again.

Date of experience: November 24, 2016
Sunny L. — DressLink Rep
over a year old

Dear Funsho, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Nigeria
1 review
0 helpful votes
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Dresses
November 24, 2016

I'm Walter and I'm sufficiently lucky to buy my dress from Dresslink. I had most amazing experience ever with Dresslink.
Previously I have not had my dress bought online. Most of the time, I do not get a satisfactory service delivery and I decided to stop buying clothes online.
I later decided to give Dresslink a chance and I got amazing service. Now my husband call me queen because of the beauty you have added to me, and my clothes were extremely nice and got delivered on time.
With Dresslink I found exactly what I wanted, nice cloth, affordable price, high quality and got delivered even before time.
Wow, cant tell you enough how great and confident they made me feel, they just have this outstanding service, which made me feel calm, safe, excited and confident each time I make an order with them
I want to hugely express my gratitude toward your services. I recommend Dresslink to you for your beautiful cloth; you are really the best among your peers.

Date of experience: November 22, 2016
Sunny L. — DressLink Rep
over a year old

Dear Walter, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Michigan
1 review
0 helpful votes
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NEVER ORDER ANYTHING
November 21, 2016

Never order anything from this company have been waiting six weeks for my order and they just keep saying wait a little longer, now they don't even answer e-mail

Date of experience: November 21, 2016
Sunny L. — DressLink Rep
over a year old

Dear Deborah, I am Bree from Dresslink.com.
Thanks for your trust to choose us, and so sorry about the problem make you unsatisfied.
I think we can solve it by good communication by email [email protected]. We will confirm and solve it until get your satisfaction.
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department

Nigeria
1 review
0 helpful votes
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Impeccable Delivery
November 19, 2016

The website delivers like a midwife. The customer relations, the clean and easy to navigate website interface, the coupons and almost everything I need is on this website. I have ordered twice and the free shipping is real and true.

Their services are customer-centric and that is one thing I love most about them. I will continue to use their services.

Date of experience: November 18, 2016
Sunny L. — DressLink Rep
over a year old

Dear Alimi, I am Bree from Dresslink.com and in charge of the after-sale service.
Thank you so much for your kind feedback. Glad to know you love our items. I will try my best to provide higher quality products and better service for you in future!
If you have any quality or shipping or any problem about your order, Please feel free to contact me in email ([email protected]) or on live chat, I will help you as soon as I can.
Looking forward for your next shopping here, any other request please feel free to let me know.
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department