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DressLink Reviews Summary
DressLink has a rating of 2.3 stars from 476 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressLink most frequently mention customer service, tracking number and credit card. DressLink ranks 1935th among Women's Clothing sites.
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We are still waiting for our order of 60 days ag0. No help from dresslink. Fake promises. Asked for proof of delivery docket but no response.
This is my order# DLN055J6C and i paid money for this. Still havent got it.
Some one help me out on this.
Is this really a fake website?
Dear Madhan Subbiah, this is Bree from Dresslink. Thanks a lot for your order. You paid your order DLN055J6C_CN on 2017-01-10 07:24:17 and I shipped out for you on 2017-01-10 17:35:05 with tracking number RL154620314CN, you can track your parcel here: http://www.17track.net/en/track?nums=RL154620314CN&fc=0 Hope you can get your parcel soon.
THEY ARE BIG THIEF COMPANY AND EAT YOUR MONEY. THIF COMPANY DO NOT HAVE PROPER TELEPHONE NUMBER AND ALWAYS ENGAGE OR NO ONE AVAILABLE.
I GAVE ORDER TWO MONTHS AGO AND NOT CAME TO ME WITH AMOUNT OF 850 UK POUND.
IT WILL TAKES THREE MONTHS AND MORE EVEN YOU PAY EXPRESS DELIVERY SERVICE AND PAY HUGE AND HUGE AMOUNT FOR COURIER SERVICE FOR DHL.
AFTER THAT THEY WEILL SEND POSTAL SERVICE AND EAT YOUR MONEY BECAUSE THEY ARE BY BIRTH THIEF.
CUSTOMER SERVICE ONLY LIP SERVICE AND DO NOTHING AND RUINING THEIR BUSINESS ON THEIR PERSONAL WIMPS. NO COMMITMENT. NO MEANING THEIR WORDS AND BEHAVING LIKE THIEF AND PLEASE DO NOT ORDER FROM THEM.
MANY ITEMS WHICH DISPLAYED ARE FAKE AND AFTER PLACING ORDER THEY WILL DELAY YOUR STUFF BY TAKING THIS PLEA AND NO REFUND. SON OF $#*! COMPANY
Dear Shoaib, this is Bree from Dresslink. Thanks a lot for your words but I do not find any order number in our site with your name until now. Could you please provide me your order number so that I can help you check soon? Waiting for your early reply.
The worst operation on the internet I have come across. The 20% first time customer didn't work, so I did a live chat to their customer representative. He said he would apply it when the order went therough so I placed the order. No discount was ever replied. The goods were received a month later. They were shoddy and a ridiculously small size for a 'large' - nothing like the sizing guide they promote on their website. When I told them I anted to return it, They said it would be at my cost to China which made it not worthwhile. DON'T BUY FROM THEM!
Dear Steve, this is Bree from Dresslink. Thanks a lot for your order and so sorry about the size problem. About your size question, firstly I would like to explain some tips about the size.
As we're online store in China, and all of the dresses based on Asian size. We mention it on each item page to remind our customer. There are different countries size chart for reference. Please according to your country standard to choose the suit one.
And all of the item page with size measurement which also can be compared.
If you had compared with, but the size measurement is wrong showed on our site, please kindly provide us some photos about the wrong size measurement. We will confirm and solve it until get your satisfaction.
I ordered 2 dresses in Dec and they never came. I've been taking to "Shirley Zhang" and she has supposedly given me a refund and did not! Do not ever purchase from this website! You won't even be able to track your order.
Dear Keenya, This is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your number, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!
Just received a response from Bree at Dresslink.com providing a tracking number and website to visit to track my parcel, this is the translation for where my parcel, if it exists, is - "British Langley, arrived at the exchange bureau". What on earth does that even mean? There is no indication of my order being delivered to any post office near me. Apart from the fact that I provided my home address for delivery, no attempt has been made to deliver this to my home. How can this company continue to exist with such shockingly bad customer care?
For your reference "Bree" and all your colleagues at Customer Service Dresslink.com, my order details are order number, #DLN619G0V.
Please do not provide me with further tracking information as I do not believe this to be accurate. I would very much appreciate getting a refund for my order.
PLEASE GIVE ME MY MONEY BACK!
Dear Lesley McKenzie, this is Bree from Dresslink. Thanks a lot for your order DLN619G0V_CN. It have been shipped out on 2017-01-04 14:24:41 with tracking number RL154779383CN. You can track it here: http://www.17track.net/en/track?nums=RL154779383CN&fc=0 Your parcel arrived your local post office on 2017-02-11 16:41, please pick up it soon, thanks.
So after waiting 2 months for my product to show, one of the glasses was damaged and missing a tiny screw. You guys and dresslink SUCK! Never will I ever shop from you all again.
Dear Latoya Best, this is Bree from Dresslink. Thanks a lot for your order DLN57SL27_CN, It have shipped out on 2017-01-05 15:06:16 with tracking number RL154651651CN, you can track it here: http://www.17track.net/en/track?nums=RL154651651CN I opened a case with post office shipping company now, it needs 7 business days for checking about your parcel location.
I will email you about your parcel location as soon as there have any update about your parcel or apply full refund for you if it lost on the way then.
Have a nice day.
It was on sale, and ordinarily I wouldn't get a gown. But I thought it might be nice to just always have one. Now that I got my one gown i'm sure i made the right choice! It fits me perfectly. It's glittery and pretty and unlike any other dress I've ever had before :)
Dear Brittany, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
Order some shoes on January 16th as of today 2-2-17 I have not receive them and my daughter is just devastated. Tracking number RS*******NL is not even valid. Please provide current tracking information. Very disappointed thought this company was from the USA it stated New York when I bought the shoes now I am seeing CHINA! WOW. Not only that you charge $10.00 dollars for shipping? By the time I get the shoes she will out grow them.
Dear Angela Delgado, this is Bree from Dresslink. Thanks a lot for your order and your order DLN8L3U18_CN, you paid on 2017-01-17 16:26:54 and we shipped out for you on 2017-01-18 23:26:35. Your order tracking number is RS732603369NL, you can track it here: http://www.17track.net/en/track?nums=RS732603369NL&fc=0 The tracking information shows that your parcel is " PHOENIX, AZ 85043, Departed USPS Facility, Your item departed our USPS facility in PHOENIX, AZ 85043 on February 2,2017 at 11:02 am. The item is currently in transit to the destination." on 2017-02-02 11:02. You will get your parcel in 2 to 3 days, please keep your phone open and courier will call you and send your parcel to your house soon. Happy new year!
1ZR************** is my order very cute dress was going to use for a convention. I paid express on the 14th it is the 27th still no where to be found. Not sure i am going to buy again.
Dear Heather, this is Bree from Dresslink. Your UPS tracking number 1ZR995166747011037, you can track it here: http://www.17track.net/en/track?nums=1ZR995166747011037&fc=0 The tracking information shows that the parcel have been received on 2017-01-30 17:08. I hope you have got it now, if not, please contact me again and I will call UPS shipping company to help you get your parcel as soon as possible, thanks a lot.
I order a dress and a bodysuit and I send straight after that I want to cancel my order and they haven't answered yet.
Dear Dimitra, this is Bree from Dresslink. Please kindly provide me your order number so that I can help you cancel soon, thanks a lot.
To be honest, when I first discovered dresslink, I was excited about the cute clothes, shoes, accessories etc, and can't forget about the affordable prices, but I ordered something early December and now it is January 24 and I have not received anything. My item is untrackable, and my other item I purchased, is lost. So lessoned learned, won't buy anything from dresslink again. (From USA)
Dear McKennas, This is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your number, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!
I am a regular dropship buyer and they close websites, they increase prices by 25% without informing customers. NO RESPONSE FROM THEIR CUSTOMER SERVICE TEAM DESPITE CALLING AND EMAILING. IF THIS IS HOW YOU TREAT CUSTOMERS THAT ORDER 3000 DOLLARS A MONTH YOU WILL LOSE ALL YOUR BUSINESS
TERRIBLE! BOTH DRESSLINK AND WHOLESALEBUYNG TERRIBLE CUSTOMER SERVICE! I WISH I COULD SPEAK TO THE CEO IN PERSON!
Dear Leena, this is Bree from Dresslink. Thanks a lot for your reviews and please let me have the chance to explain about that price changes. We carried out in the stage of the gross margin adjustment recently and you can try to place order, there have big discount about our items, the fact is the totally price do not become higher, Please try to place order and enjoy your shopping in our shopping site. If you need more help, please kindly contact me in email or live chat, I will try my best to service you well. Happy new year!
So I ordered a Contour kit that ended up totaling about 8$. I ordered it on December 21,2016. Well, now its January 21,2017. I understand that it may take a while to arrive but I am also tracking my order and it has not even moved from its place since December 24,2016. It has been about 4 weeks already. I also live chatted with customer service about 2 weeks ago but they didn't even help, they just said to be patient, I am just going to give up on waiting for it because it hasn't moved from its location. So you can keep my money DressLink and sadly I will never order from your website again!
UPDATE: Just received my contour kit today! February 3,2017, It looks very good, no complaints on it only that it arrived like 2 months later so still not ordering from DressLink anymore, Thank you.
Dear Valeria,
This is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your number, But I can't find out your order number with your name at the moment. Could you please provide your order number by email ([email protected])or chat us on livechat? So that we can help you solve the problems as quick as we get your reply.
Waiting for your reply and have a nice day!
Dresslink.com is a one-stop shop for the modern lady who is fashion-centered. Their collection of clothes, shoes, bags, and accessories are tailored to meet the needs of different clients. Their clothes match the latest fashion trends and they have a superior quality compared to products in other stores. Further, Dresslink.com provides a customer-centered shopping experience due to the ease of navigation on the site. Clients can visit different sections of the site and find their favorite clothing in well labeled categories. In addition, their prices are pocket-friendly compared to other shops, which makes them the go-to site for shopping needs. The wide variety of clothes means that customers can conduct all their shopping activities on dresslink.com. There are casual and official clothes and shoes that can be worn for dinner, business, parties, and other occasions in all types of weather. In this way, dresslink.com can fulfill all the shopping needs. They also have various payment and shipping options that are easy to use regardless of the location across the globe. Their customer service is also conducive and addresses client queries within a short time and to their satisfaction. I would recommend dresslink.com for all customers.
Dear Angela, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
I loved the experience of shopping, there was quick response whenever I made an enquiry and the customer service is on point. I got the right size for the clothes I ordered, the ordering process is short and simple making it convenient for me for I am a very busy person. Making payments is also easy and fast though I experienced a bit of technicalities while making the payment but still all went well. The quality of goods are okay though it can be improved even if it means they increase the costs by a slight percentage in order to retain customers and attract more. The site offers cheap prices for the products which I totally liked as they are not exploiting customers. I however had an issue with the time taken to deliver my order as it took longer than expected and promised by the site. I did get a little impatient almost angry but when the delivery finally got to me I had a big smile on my face. First the packaging was well and safely done so my order was intact. I will definitely shop at Dresslink over and over again for I was satisfied with their services.
Dresslink has good quality at cheap price. Made some orders in couple of last months and very satisfied of the fabrics.
Dear Merrium, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
For me the site I never place an order and I was disappointed on the contrary I loved the quality the delivery the packaging I buy a bouttine that kills me I want to advise this site excellent I give 5 star
Dear Bagui, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
I am just in love with my dress. Thank you so much dresslink. Look forward to order more from you in future.
Dear Caro, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
I have been sold from this excellent site many times
And received every thing i order better than i expected
Very high quality and i have them on time
Also i can knew my goods place by using tracking number they give me
I love you DressLink thank you
Dear Rose, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
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Dear Jacinta, this is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your number, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!