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DressilyMe

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DressilyMe

2.3
dressilyme.com

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DressilyMe Reviews Summary

DressilyMe has a rating of 2.3 stars from 144 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressilyMe most frequently mention customer service, worst experience and wrong color. DressilyMe ranks 1948th among Women's Clothing sites.

service
27
value
27
shipping
27
returns
15
quality
27

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Florida
1 review
5 helpful votes
Follow Judith W.
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My order arrived too late and dresses were 2-3 times too small. I have been in conversations with their customer service for over 2 months and they keep begging me to keep the dresses and not dispute the payment with my credit company. I'm sending them back anyway and contacting our state consumer department. Stay away. It's a ripe off!

Date of experience: February 6, 2016
Michigan
23 reviews
99 helpful votes
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WARNING! WARNING!
January 29, 2016

To those of you looking to order or wanted to order from various Chinese scam sites DO NOT DO IT! I like to browse the different sites just to see whose designs they have stolen and I tried to look at Dressily and they are part of a very large lawsuit along with over 3000 other sites. Now if this doesn't turn you away, then shame on you! But let this be a warning that there is a serious problem with the scam sites and finally something is being done about it. I know what it is like to be a bride on a budget. I have been there, but I found my perfect dress in my country within my price range and my range was only up to $300 but it can happen. Was it the dress that I dreamed of as a young girl? Nope, but what do I know about the price of things at 15 y/o. My day was fantastic because while the planning and preping are definitely an important thing after spending 12 months for an 8 hour day the most important thing is the marriage.

I encourage you to try to go to the website and you will get the counterfit notice and can look at the list of sites that have been shut down. Please don't waste your time or money

Date of experience: January 29, 2016
Maryland
1 review
11 helpful votes
Follow Y S.
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This is to balance out the 5 Stars! They are Horrible! They send me a Wedding Gown too small almost two sizes smaller than what they put on their size chart!
Return and Exchange rule they put on their website... Its a joke! There s no Return and Exchange with Dresslyme! After they send you something horrible and when you request Exchange not even return they will tell you to give it as a Donation and buy a new one from them again! That is how Nonsense they are!
I do not want what happen to me to happen to anyone. Then again my bridesmaids I ordered together arrive after the wedding. They gave me a reason they put the bridesmaids dresses order on hold because I was arguing with them about the wedding own wrong sized which arrived before...? Seriously? They were not even in the same order! They will forget what you order after they collect your money and will give this funny reason!
Do not waste your money and time they are HORRIBLE!

Date of experience: December 28, 2015
Dressily M. DressilyMe Rep
over a year old

Hello, I have asked our customer service to check ur after-sales issues; and according to the dressing photos you provided, it might be caused by the way of dressing. We recommend u to wear the dress from bottom to top.

At the same time, we have sent cloth materials to you and you can alter the dress according to ur need. Also we have offered discount to you and arranged a partial refund to you. Plz check your emails and if you have any problems or questions, plz feel free to contact with us, we will do our best to help u solve the problem.

Sorry again for the inconvenience and thx for ur feedback!

Kenya
1 review
3 helpful votes
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My beautiful dress
December 7, 2015

My Demetrios lace gown was Gorgeous. I wanted something that could cover my arms and still remain elegant and romantic. The V- neckline and tulle removable Chapel train were simply amazing. Thank you dressily me for making my day very special

Date of experience: December 7, 2015
Brazil
1 review
2 helpful votes
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Exactly as the picture
November 8, 2015

High Quality dress. So beautiful as show in the picture and fast shipping (arrive before i expect).
The customer service is excellent.
Recommend!

Date of experience: November 7, 2015
Singapore
1 review
2 helpful votes
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I was finding a prom dress for my girl. I wanted to give it her as a present on her birthday. I visited many sited but didnt find the colour i was looking about, but Dressilyme provided a wide range of prom dresses. I finnaly choose a dress. It costed me only $79 with a 35% discount on it. They delivered the dress 4 days before the delivery date. I was worried about the fitting of the size. But the dress was exatly of the size i requested for.

Date of experience: November 6, 2015
Canada
3 reviews
6 helpful votes
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Allright, so I am no Chinese trying to get you to like his or her company. I actually ordered my wedding dress here, and for €170 I got a wonderfully made, clean, fabulous, heavy quality, lined and boned dress according to my specifications. Customer service was great, the dress looks like a 3000 dollar one in the shops.

Now I must mention: I got one through the Dressilyme exclusive line. These dresses are sold through Dressilyme but Carry the brand Adasbridal. These designs and photos are their own so you get what you see.

Maybe a tip to avoid disasters as mentioned around here...

Date of experience: October 31, 2015
California
4 reviews
17 helpful votes
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NOT GOOD
October 29, 2015

This site is terrible and the customer service stinks, I ordered things in Oct. And never got part of an order, I finally got a response Dec. 24 and of course they said the item was sent. Guess that was a donation to a terrible site.
I ordered clothes in 2x, went by the size chart, I usually take an x-large and they would not fit a child. I am not kidding. I was told it was the way things were made. I don't know who is getting the "beautiful" dresses or clothes or items period but they must pay them to say it.
I have never worked with such a terrible online site.

Date of experience: October 29, 2015
GB
1 review
4 helpful votes
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I was excited to find what I thought to be a simple taffeta dress for my sons wedding. I normally wear a size 10 or 12. I ordered a size 16 based on the size chart. I waited almost a month to receive the dress which was fine. However, the dress is too small and the material is horrible. It is thick and padded. It looks and feels like ski bibbs.

I have sent emails trying to find out how to return the dress, but I have not had a response. I originally thought if they would not accept returns, I would take it to a consignment shop but I don't think anyone would want this dress.

Do yourself a favor and do not purchase from dressilyme.

Date of experience: October 28, 2015
Nigeria
2 reviews
2 helpful votes
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I wanted the best dress for my wedding so I stumbled upon dressilyme online. I was skeptical because that was my first online shopping experience but now I can say I never regretted the decision I made to buy from them. My wedding dress arrived just as they promised and it even looked more beautiful than what I saw on their webpage. The quality of the lace material was good and the price was okay for my low budget. I am happy I bought my wedding dress from them.

Date of experience: October 27, 2015
India
1 review
0 helpful votes
Follow Lily J.
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I ordered a wedding dress from Dressilyme. I was a bit apprehensive about ordering online at first. But I really liked a particular dress and hence ordered it. I received my dress in just three weeks. The material is very comfortable and the designs are well etched. Frankly speaking, it looked even better than the one shown online.And not to mention the affordable price. All in all, I am quite impressed. Will recommend for sure!

Date of experience: October 2, 2015
Canada
1 review
2 helpful votes
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Beyond my expectations!
September 13, 2015

I was worried about ordering my dress online being this was my first clothing experience on line and scary when this is your wedding dress. I ordered the 2 in 1 wedding dress. The dress was more beautiful than the picture online. I went with the custom measurements. All I can say is they went over and beyond my expectations. The only thing I would have done different was had them put a bustle in. My dress was gorgeous. I will definitely recommend and keep purchasing from them.
Thank you for making my wedding day very special.

Date of experience: September 13, 2015
South Africa
1 review
0 helpful votes
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Best experience
September 1, 2015

I brought two wedding dresses they are very beautiful :) they quick with delivery and they very cheap best quality. Very very beautiful #tumbzup

Date of experience: September 1, 2015
India
1 review
0 helpful votes
Follow azher h.
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I was worried about buying my wedding dress from a boutique, just because there aren't many bridal shops in my area, but then a friend of mine recommended www.dressilyme.com.
I ended up spending only $710 including shipping on my dress, it fit me perfectly, the details in the lace were beautiful, and it seemed well made and didn't fall apart on my wedding day. I'd definitely recommend.
Order No: DM*******888
They delivered right on time as promised. Thanks for their support staff who always ready to answer my queries.

Date of experience: September 1, 2015
North Carolina
1 review
4 helpful votes
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I ordered my Mother of the bride dress and it is not anywhere near as pictured! The neckline is much higher than shown and has a long train at hemline, which is definitely not as pictured. I want my card refunded from this company! So upset and angry that I have no dress for my daughter's wedding!

Date of experience: August 2, 2015
Dressily M. DressilyMe Rep
over a year old

Hi, Elaine. Sorry to hear that you are unhappy with the dress. Which dress did u buy? Could u provide the item number to us? Also, please send a photo of the dress to us. We will ask our customer serveice to contact with u and solve the problems. Or, you can contact with our customer service directly through the order details page.

Malaysia
1 review
4 helpful votes
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Efficient
July 30, 2015

I ordered a headpiece and it was out of stock, they refund my money back to my account. So I suppose they are quite honest with handling order.as for the dress, I bought a cheaper one on the web to have a look at their quality. So far, I'm fine with what I received!

Date of experience: July 30, 2015
Arizona
1 review
1 helpful vote
Follow Mishaa L.
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I gave 4 order on Dressilyme and all of my shopping ends with pleasure. I don't prefer to pay more for extra fast shipping so the delivery can take 1 month but it is worth to wait. Also I see a lot of dresses, accessories and bag selling Dressilyme in the local shop, but in the local shops the prices is doubled. You can trust to payment, I have never problem with Payment options. It is really easy way to shopping online.

Date of experience: July 7, 2015
Ireland
1 review
4 helpful votes
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Horror!
July 1, 2015

My dress it's really horrible, it's soo difrent from the foto, a cheap hand work, the size was fine out of breast which is 10 size bigger then normal, anyway don't lose you're money with them to order.

Date of experience: July 1, 2015
Dressily M. DressilyMe Rep
over a year old

Hi, Mariana. We are sorry to hear that you are unsatisfied the dresses. We will ask our customer service to deal with this. Please send the product link to us or the itemcode to us, we will check it. Also, please send your order number to us to that our customer service could contact with you and help to solve the problems. Waiting for your reply. Best Regards.

GB
1 review
3 helpful votes
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I have had a very bad experience with Dressily me. Do not buy from this company. My dress that I received is faulty and very badly made. They will not allow me to return it and get a refund. This has been going on for 6 months with emails back and forth. I even sent the dress back to them so they could see the faults and it got returned saying the receiving end refused the delivery. They just don't want to refund me. Very very bad experience - never again buying from China! No mature refund policy in place.

Date of experience: June 15, 2015
Dressily M. DressilyMe Rep
over a year old

We are very sorry to hear that you are unsatisfied with the dress from us. All the dresses from us are checked carefully by our quality control team carefully before shipping. As for the materials, we noticed that your orders were put in different period with different accounts.
In order to figure out the problem and help offer a solution as soon as possible, please kindly send us your order number and then we will try our best to help you. Please kindly reply the email sent by our Customer Care Team. Thanks for your cooperation.

Best regards,
DressilyMe

Brazil
1 review
0 helpful votes
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Perfeito / Perfect!
June 10, 2015

É inacreditável a qualidade dos acabamentos e dos tecidos na peça. Meu pedido foi cheio de alterações e totalmente personalizado, e posso dizer que cada alteração foi feita plenamente. Estou muito satisfeita e muito feliz. Obrigada a equipe!

It's incredible the quality of finishes and fabrics. My request was full of changes and fully customized, and I can say that each change was made. I am very satisfied and very happy. Thanks team!

Date of experience: June 10, 2015