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DressHead has a rating of 1.8 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressHead most frequently mention tracking number, free returns and return policy. DressHead ranks 1868th among Women's Clothing sites.
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The$16 sandals that came looked nothing like the cute brown leather ones pictured.
These were a orangey faux leather with glue slopped on that you could see clear up the sides and back.
They had been folded in the bag which left creases in the faux leather so they looked funny on.
Definitely not buying from them again.
Received my order and 1 pair of sandals were broken and they refunded me only half of the price and I wore the 2nd pair for 3 weeks and while out to dinner the sandals broke as I was walking and made me trip. I contacted them and they are very rude and no help at all. Very disappointed
You can order an item and this so called company will mal you the wrong item. They will give you a partial refund. Not fair dont order from this company ever your waisting your time and money!
I really enjoy shopping with you. People ask me all the time where i buy my clothing from, i dress up everyday and the items i buy from you are not things i can buy locally since i live in a small town, i have already things on dresshead sight that i plan to order, wonderful summer clothes!
Lucky. :)
Terrible!
Their size chart is way off!
I got my dresses, after waiting more than two weeks, and when I finally got them only one of my four dresses fit. I am completely dissatisfied! I would not ever recommend these people!
When I ask them for return information, all they did was say that I had to return it to Hong Kong at my own expense. They didnt even give me return information!
I have completely wasted my money!
Wonderful site glad I came across it I ordered a few times from them this last time around I ordered 2 jeans and one romper I'm curvy so 1 of the jeans fit and the other did not. Clothes run small but I am definitely a fan of the site! I've told a few people about it.the next time I order I am going to try their shoes sections but overall great site!
I enjoy shopping on dresshead have told a number of people how wonderful this web sight is. It was pleasure to shop on the website, the bag was so good.
I really like them.
If I could give them less than a 1 I would.
I should have read the reviews. I ordered 9 dresses and wanted to return 5. They finally emailed me back but she said they sent as ordered. I realize that but they still don't fit. I too was told to return at my expense to hongkong.
NOTHING is like pictures they lie on there website it said at time when I ordered 100% customer satisfaction guaranteed free returns yet they won't honor that waste of money! Never again!
I ordered two dresses about 3 weeks ago and received them yesterday. Shipping was fast and my interaction with the site was easy.
Of the two dresses one was a simple maxi dress and the other a lace and chiffon dress. I paid $6.99USD for them and I am very happy.
The simple maxi dress is beautiful, great fit (true to the size chart[S]), a perfect length (I'm 5'6") and exactly as advertised.
The lace dress was also a great fit (again true to size chart[M]) and perfect length. It was a little cheaper looking than the original photo but still a very nice dress (especially considering the price).
Overall I am very happy with my purchase. I am considering buying the maxi dress in another colour.
My advice would be to stick to simpler items as they seem to be closest to the photos on the site and while the more extravagant pieces are nice they will not reflect the picture as much.
This cite is terrible. Its a fake. They get the pictures off different websites then send you cheap $#*!
I found these dresses to be nice. Those complaining about sizing should be looking at the size guide on each item as every item can be different. I had no problem. They automatically refunded one item I assume due to availability & included shipping cost so I can't complain.
So I have been looking for a nice floral summer dress and came across DressHead's website and decided to take a look. They had a lot of nice dresses but when I came across "The One" i just knew I had to have it. I was a little skeptical as once in a while what you see online is not exactly what arrives, however, I was pleasantly surprised by this head turner. I went by the measurements they showed and ordered the medium. It is a flower print with white background maxi dress with a flared hem at the ankle. OMG is it gooorgeous! My husband dropped his jaw when I came out with it on. Made me feel so pretty and a real sexy fit yet classy at the same time. It's a mermaid cut but just barely and so gosh darn lovely I could wear it anywhere. Dinner, wedding, lunch, work or just out shopping when you want to feel like a lady. Form fitting but not tight and the red and flowers against the white background makes it really stand out. A little red lipstick and I'm the bell of the ball. Love it!
I have received my order and love the dresses.
Only one item i am not happy with, the dress, Plus Size Lace Sheath Midi Dress-Short Sleeves. This dress on the website showed it was long covering the knee but when i tried it on, it is a bit short, it was above the knee.
The quality of these dress are below standards. I sent an email to request shipping address to return I was told I would have to send them to HONG KONG. REALLY! They did not fit correctly and the one dress that I really wanted for my sisters wedding was to paper thin. No thank you. THEY NEVER SENT ME THE ADDRESS TO SHIP. I now have to go out shopping for a dress for her wedding. I suppose they don't want these back, so I am out $38.00. Grcinnamon
YOU ALL READ THE REVIEWS 3% good and 97% BAD.AND YOU ALL STILL SET AND ORDER ITEMS KNOWING YOU MAY NOT GET WHAT YOU ARE PAYING FOR... THEY DO NOT CARE ABOUT YOU... YOU WORK HARD FOR YOUR MONEY AND THEY JUST SET AND TAKE IT FROM YOU. STOP ORDERING THE ITEMS.AS LONG AS YOU ORDER THEY WILL KEEP TAKING YOUR MONEY PUT THE WEBSITE OUT OF BUSINESS STOP THE ORDERS.
I have used Dresshead quite a few times now and so far have always had a good experience with them.
I was surprised to see some poor reviews on here so it's a shame others have had problems. However my own experience of ordering and returning, all using the online system has been great.
They also email me with lots of offers which is good, as not too spammy and I like their selection of clothes.
Prices are decent, but they get you on the shipping. $4.00 EACH ITEM. I ordered 4 dresses for my petite 14 year old girl. Shipping was $16.00 and took about 12 days. It doesn't tell you that it comes from Hong Kong. When I received the items, the sizes were way off and I wanted to return 3 of them. The site says Free Returns Unlimited. I emailed them immediately and got a response from Lucia that asked (in broken English) why I wanted to return them. I told her they did not fit. She told me I would have to pay shipping to return the items to Hong Kong. It does not tell you that on the website, it says FREE returns unlimited! LIARS! I have emailed 4 times and they will not respond. Even when I told them I would pay to ship back to Hong Kong, they just ignore my emails. I have just given up. I got scammed. Please save yourself the trouble and DO NOT ORDER FROM THIS SITE.
Answer: You got part of your order and now Pay pal is going to request that you return items for a full refund. Dresshead has a California address but they are located on China. They don't accept returns to the California address. They also lost on their website that clothes must have tags when you return them. They did the same thing to me and I am still fighting to get my money back. Paypal couldn't help me based on not having buyer protection. I wish you the best in getting your money back. I have reported to several government agencies to try to shut these crooks down.
Answer: It may take 8-15 days to arrive. They posted the shipping time on website, but you need pay attention to see it before you check out the order
Answer: It's better order one size up
Answer: You can email [email protected] for the tracking #
Answer: Dresshead doesn't have a number for customer service. They only provide email assistance which becomes ignored after you realize that you have been had.
Answer: All the close are badly sewn and are nothing like the picture.
Answer: How long ago was the order out in? It took almost a month for me to get part of my order which was garbage. I never got refunded for my other two items. I tried to do a return but it costs more than I paid for a return to China.
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