Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
DresSale has a rating of 3 stars from 496 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DresSale most frequently mention good quality, fast delivery and discount codes. DresSale ranks 373rd among General Apparel sites.
We monitor reviews for authenticity
The custom dress they made for me is too small and the top is a different color than the dress, not by design
The workmanship is poor. One strap is twice as wide as the other. The wrap around bow is not finished well in the front where it joins the dress and the bottom is not the same length all the way around.
5. The color you sent is peach and not orange.
I bought a bridesmaid dress from dressale.com. They asked me lots of question about size, colour, fabrics, material and told me it would cost about 20 days to make and ship the dress. They also give me real tracking numbers. I get that dress seveal days ago, it is so amazing! It looks the same as the pictures,. What's more, it is very cheaper. I think I will always choose this website.
AVOID Dressale.com. I purchased a flower girl dress for my granddaughter from Dressale.com and it was not at all what we expected. We selected the size based on their size chart. After I placed the order they contacted me to make sure we wanted the dress as pictured. I replied yes and also sent them my granddaughters measurements. The dress arrived on time, but it was too tight in the chest, the arm holes weren't large enough, and the dress drags on the floor by several inches (when it was supposed to be just below the knees). They sew them after they are ordered, which is why I took the precaution of sending measurements along with the size. The sewing quality was sloppy--horizontal seams don't match up and fraying edges on the adorning flower. When I contacted them about returning the dress they were less than cooperative. They want me to send photos (which I will do) and they stated after seeing the photos we might be able to negotiate something. In short, I would not order a dress from them again, and I would not recommend them.
Dressale.com is nothing but a ripoff! I ordered 3 bridesmaids dresses from them. Two were absolutely horrible. The bodices were mismatched and very bunchy looking when the dress was put on. The third dress was made properly but came in the wrong shade. They are not willing to give an exchange or refund and when I took them up on their offer to pay to have the dresses fixed (my "fix" was to go elsewhere and buy different dresses similar in shade to the 3rd), they back tracked on their offer. As a result, I had to spend an additional $275.00 to correct their mistake. They say that they are a "middle business" and can't afford to give a refund because they will lose money if they do. Stay far away from Dressale!
Soooooooo UPSET! Purchased a prom dress for my daughter on Dressale.com and got ripped off almost $200 and she has no prom dress now for her senior prom! The charge on my card listed MB*Moneybookers.com and name as Money Bookers! Everything is international so looks like no recourse.
Answer: Unfortunately, you can't get a refund from this company. They have very deceptive business practices. Their website indicates they will issue a refund if the merchandise is damaged. When my dress finally arrived the zipper wouldn't move, up or down. Their "suggestion(s)" included fixing the dress myself, having a tailor fix the dress, getting a 10% discount on future orders (as if I would EVER order from them again), and finally offering a 30% refund. DresSale has since ceased all communication with me. If you have better luck, I'm sure other posters would appreciate any suggestions. Good luck.
Answer: I hope you get your dress. I ordered a dress for my sons wedding. After ordering they sent me a message telling me that the dress wont be like the picture. I asked them to show me what it would look like. 3 weeks later they sent a picture of a dress being made. It was awful. Not only did it not look like the picture but it was purple instead of blue. When i told them to cancel my order, they said it was already being made so i would have to pay a restock fee. What restock? It was not even halfway made. It took awhile but i finally got half my money back. Horrible Company
Answer: With all due respect, it doesn't matter what they "say." This company is so dishonest. When they get enough bad reviews, they change their name. My order arrived after the promised date and we returned it COMPLETELY UNOPENED, still sealed! When I disputed it, because they would not refund (even though it was their fault it arrived late) they told my credit card company that it arrived worn and smelling like perfume. That was a complete lie! She never even saw the dress bc we did not open the container. I wish I would have looked at the reviews before purchasing. They received the unopened dress to resell and kept my money!
Answer: Yeah. Don't expect the dress for like a month.
Answer: Do not order from here. If you don't like it, you cannot return it. I Challenge the purchase on PayPal and that may be my only resolution. On a $176 purchase, they have only offered to refund me $45.00. I have declined their offer. Don't ruin your day by buying from this company.
Answer: Yes! They told me the same thing!
10,000+ stylish lighting in different kinds for sale on Dressale.com. Choose the wonderful lighting fixture and light up your home now!


Dear Kimberly G
Thank you for shopping with us and telling us about your experience. We do apologize for the inconvenience you have experienced shopping with us. please believe us that we take our customers and every order seriously and if you have any problem, please tell us.we will try to do our best.
For you problems, you can contact us via our email [email protected], or the live chat http://livechat.dressale.com/chat.php, and our customer service team will help you there.
Thank you,
Dressale