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DresSale

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DresSale

3.0
dressale.com

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DresSale Reviews Summary

DresSale has a rating of 3 stars from 496 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DresSale most frequently mention good quality, fast delivery and discount codes. DresSale ranks 373rd among General Apparel sites.

service
60
value
58
shipping
58
returns
53
quality
58

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California
3 reviews
21 helpful votes
Follow Kimberly G.
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The custom dress they made for me is too small and the top is a different color than the dress, not by design

The workmanship is poor. One strap is twice as wide as the other. The wrap around bow is not finished well in the front where it joins the dress and the bottom is not the same length all the way around.
5. The color you sent is peach and not orange.

Date of experience: July 25, 2012
Dressale D. — DresSale Rep
over a year old

Dear Kimberly G
Thank you for shopping with us and telling us about your experience. We do apologize for the inconvenience you have experienced shopping with us. please believe us that we take our customers and every order seriously and if you have any problem, please tell us.we will try to do our best.
For you problems, you can contact us via our email [email protected], or the live chat http://livechat.dressale.com/chat.php, and our customer service team will help you there.
Thank you,
Dressale

California
1 review
3 helpful votes
Follow Michelle M.
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I bought a bridesmaid dress from dressale.com. They asked me lots of question about size, colour, fabrics, material and told me it would cost about 20 days to make and ship the dress. They also give me real tracking numbers. I get that dress seveal days ago, it is so amazing! It looks the same as the pictures,. What's more, it is very cheaper. I think I will always choose this website.

Date of experience: December 13, 2011
Colorado
1 review
12 helpful votes
Follow Reba S.
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AVOID Dressale.com
July 1, 2011

AVOID Dressale.com. I purchased a flower girl dress for my granddaughter from Dressale.com and it was not at all what we expected. We selected the size based on their size chart. After I placed the order they contacted me to make sure we wanted the dress as pictured. I replied yes and also sent them my granddaughters measurements. The dress arrived on time, but it was too tight in the chest, the arm holes weren't large enough, and the dress drags on the floor by several inches (when it was supposed to be just below the knees). They sew them after they are ordered, which is why I took the precaution of sending measurements along with the size. The sewing quality was sloppy--horizontal seams don't match up and fraying edges on the adorning flower. When I contacted them about returning the dress they were less than cooperative. They want me to send photos (which I will do) and they stated after seeing the photos we might be able to negotiate something. In short, I would not order a dress from them again, and I would not recommend them.

Date of experience: July 1, 2011
Georgia
2 reviews
16 helpful votes
Follow Misty T.
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Dressale.com is nothing but a ripoff! I ordered 3 bridesmaids dresses from them. Two were absolutely horrible. The bodices were mismatched and very bunchy looking when the dress was put on. The third dress was made properly but came in the wrong shade. They are not willing to give an exchange or refund and when I took them up on their offer to pay to have the dresses fixed (my "fix" was to go elsewhere and buy different dresses similar in shade to the 3rd), they back tracked on their offer. As a result, I had to spend an additional $275.00 to correct their mistake. They say that they are a "middle business" and can't afford to give a refund because they will lose money if they do. Stay far away from Dressale!

Date of experience: May 31, 2011
Washington
1 review
11 helpful votes
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Soooooooo UPSET!
March 5, 2011

Soooooooo UPSET! Purchased a prom dress for my daughter on Dressale.com and got ripped off almost $200 and she has no prom dress now for her senior prom! The charge on my card listed MB*Moneybookers.com and name as Money Bookers! Everything is international so looks like no recourse.

Date of experience: March 5, 2011

From the business

10,000+ stylish lighting in different kinds for sale on Dressale.com. Choose the wonderful lighting fixture and light up your home now!


dressale.com
Founded in 2008
Guangzhou, Guangdong, China