DreamWorldTravel

Question 1

Question

How easy is it to get a hold of customer service at DreamWorldTravel?

Isham M. · Answer

Scam do not use, automated replies no refund since March 6th. Been emailing everyday since. Emailed trading standard and reported as fraud. Sent email to my local MP.

Question 2

Question

What does it mean my tickets are in a ticketing queue? Please. When will my tickets be issued please? Thank you

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Jan L. · Answer

Prepare to do a charge back with your credit card company as soon as possible and buy the tickets directly from the airline. In most cases you will be at airport with no tickets and Dream World Travel will keep claiming that you got the tickets until you have lost the will to pursue your money back. This is their modus operandi.

Question 3

Question

my flight cancelled from london to dubai kuwait airlines want full refund

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darrel s. · Answer

Beware. If DWT has not given you a refund (like to hundrerds of others), you might do these: Immediately inform your bank if you used their services and they should help you issue a chargeback. If they cannot help because of the 6-8 weeks 'waiting time' then immediately email DWT to refund within 15 days. If you still dont get it within this, and you used bank transfer/services, credit/debit card, call bank and ask for a chargeback. For credit card one could issue a section 75. If you used other payment methods, ask the company to issue chargeback. One option is to use small claims court or lawyer. Do not waste time, take action right now. Only the bank or court can get any refund due. Once you have done the work for refund, inform action fraud to help save others too. Copy and share this genuine review that i made from my experience to help others too. I only rated this 4 star so it shows at the top for others to read, and for those people who do not click 1or2 star ratings to see the truth. Only people who personally know the DWT staff have had good experiences. Otherwise the rest had a nightmare with DWT.

Question 4

Question

I was told to receive my e-ticket within 48 hour but Now 3 months had gone and im still waiting .I need to apply for visa so how long you still need?

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C L. · Answer

They are massive con artists, so you are unlikely to ever get them, or, they will wait until close to the departure of your flights and either ask you for more money, or change the dates and/or times of your flights, because they haven't booked them in advance. Contact Ealing Trading Standards.

Question 5

Question

I just got notified by my credit card company that somebody used my card to try and book through dreamworldtravel today for $1,452.94. my credit charg

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Jan L. · Answer

Inform your credit card company that you have not authorised this and according to internet resources this is a scam. If the credit card company has authorised it already, you can do a charge back. Keep declining as in the end you will win.