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Dorriswedding

3.9

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Dorriswedding Reviews Summary

The company has garnered a mixed reputation, with many customers praising the quality and fit of their dresses, particularly those ordered with custom sizing. Positive experiences often highlight the smooth ordering process, timely delivery, and supportive customer service. However, significant concerns arise regarding the handling of returns and customer support, with numerous complaints about delayed responses and difficulties in returning unsatisfactory items. Overall, while the product quality and selection are well-received, the company's customer service approach appears inconsistent, leading to frustration among some customers.

This summary is generated by AI, based on text from customer reviews

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Texas
1 review
4 helpful votes
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The dresses are so affordable and the quality is great. Fast shipping too! No complaints!

Date of experience: November 15, 2016
Florida
1 review
12 helpful votes
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Save your money
September 22, 2016

TERRIBLE! Looks nothing like the picture, the chest area was made so wide that whole chest is exposed, fabric looks nothing like the material in picture. When contacting customer service asking for a new and Correct dress they not only ignored my emails but when they did reply to my email that included pictures of what they provided me vs what I ordered they stated they encouraged me to just sell it or I could return it and pay a 20% restock fee, shipping to return as well as reimburse them the "free" shipping I was given when it was sent! Pathetic. I never even asked for money. I simply asked for the correct dress! Customer service is awlful and disrespectful

Date of experience: September 21, 2016
Doris W. — Dorriswedding Rep
over a year old

DearAmy,
Thank you for notifying us of your complaint.
We regret any inconvenience or frustration that your experience has caused you.
We have reviewed your order issue in detail and we have already resolved it through our support center. Please check your email box. We would be really appreciate that you can reply us.
We are always responsible for our customers.If there is anything we can do, we are always here and helpful.
Thank you very much in advance!
Yours Sincerely.
DorisWeddig Customer Service

India
1 review
5 helpful votes
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This website is really great, the dresses shown, are what you get at the end, very profesional website, and very good products. I already ordered like 6 times, and everything arrived at the right time, like expected.

I extremely encourage people to shop here, and i wish this website, a long, and bright future.

Thank you Doris Wedding

Date of experience: August 23, 2016
India
1 review
7 helpful votes
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Satisfied
August 23, 2016

I searched for cheap evening dresses and I found this website - I am so glad that I did! The quality of the clothes are great and cheap too. Personally you should stay away from one size pieces even though it fits from 2 to 26W.

DorisWedding is an awesome place for me to shop because I am a student that doesn't have a lot of money! Their customer service is great and they answer really quick but sometimes can be difficult sometimes - back and forth so many times!

The only thing that I am not satisfied with the shipment. First time I ordered I chose the cheapest shipment and it was so slow!

Date of experience: August 22, 2016
India
1 review
5 helpful votes
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Very good site
August 22, 2016

I love this site doriswedding has a many varieties of dresses i have ordered a dresses all are very good, customer service fantastic... thx doriswedding

Date of experience: August 22, 2016
India
1 review
4 helpful votes
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Amazing purchase
August 22, 2016

I bought couple of dresses from doriswedding.com
I loved them. The size fits perfectly and the quality of material is very good. I made several purchases after that and now it is my favorite online store.

Date of experience: August 22, 2016
India
1 review
22 helpful votes
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Very pleased
August 22, 2016

I was a little worried about ordering based on some reviews I have read but I really wanted a few things so I gave it a chance. I'm so happy I did, I did pay for expedited shipping. Three of my four dresses arrived in about two weeks all three were exactly what I expected from the pictures good quality at a great price. I ordered my dresses a little big, again because of the reviews I had read and I wish I had just been true to the size chart that they offer because it would have been perfectly true to the size on the conversion chart so now my dress are a little big, but that was my My fault. I contacted them about the last dress they said I could wait or order something else or get my money back but their customer service responded to me with in 24 hours but usually within 12, and were very helpful, I chose a replacement dress. I will absolutely order from that site again without hesitation!

Date of experience: August 22, 2016
India
1 review
3 helpful votes
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After my negative review they refunded me whole amount readily... Happy with it. Good customer service. Hope it I get chance to buy again to know if products are not that bad... (hoping for fast shipping n less shipping charges next time) :)

Date of experience: August 21, 2016
India
1 review
4 helpful votes
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I was totally surprised at the quality of the clothes and the competitive prices that I got from doris wedding. I was like "Wow" this is really good. I purchased prom dress and evening dress, they were grate. If you want great items at good prices, check with Doris Wedding

Date of experience: August 21, 2016
Italy
1 review
3 helpful votes
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Shopping experience
August 20, 2016

I had no issues with my order. Everything ran true to size based on the sizing charts and arrived within 3 weeks of placing my order. All of my dresses were of good quality and appear as pictured. I'm extremely satisfied with my overall experience

Date of experience: August 20, 2016
India
2 reviews
5 helpful votes
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Lots of Pretty Things
August 20, 2016

Ordered two prom dresses so far and they are both very nice. Good Quality

Date of experience: August 19, 2016
India
2 reviews
2 helpful votes
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Amazing website with a variety of items of good quality, affordable prices and excellent customer service.

Date of experience: August 19, 2016
Washington
1 review
4 helpful votes
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SIZE?
August 19, 2016

THE SIZE OF THE DRESS DOES NOT MATCH THE TABLE IN THE PAGE, I OPENED A DISPUTE AND I GOT REPLY ON THE MESSAGES I SENT. NOT GOOD RETURN POLICY! BE CAREFUL WHEN YOU PLACE YOUR ORDER

Date of experience: August 18, 2016
Egypt
2 reviews
6 helpful votes
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The experience was good enough for me to shop with them again. Some of the dress were not that good but the company as a whole was just fine.

Date of experience: August 18, 2016
Arizona
2 reviews
16 helpful votes
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I purchased 7 of these for my bridesmaids from doriswedding and I was really scared of buying them online. When we got the dresses, they fit as we thought, most of them have smaller busts so they were a bit big in that area but nothing that can't be tailored to perfection, another one had the opposite problem so we ordered another and left this one as a backup, and when I placed the order, I was surprised to hear from Alex. He sent an e-mail stating that if it was a sizing problem, we could send measurements and he would custom-make it! Although we went for the bigger size, I thought his attention was great and would definitely buy from him again great quality and great service for a low price! What more can you ask for!

Date of experience: August 16, 2016
India
1 review
4 helpful votes
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Stylin and Affordable
August 5, 2016

I have to say I really enjoy DorisWedding although at times I think they love ticking me off with the delay in shipping items out and with that said I love the items I have gotten from them. I had a few problems in size until I figured out the sizing charts now all is good. I have gotten dresses, right now I am waiting on the rest of my last order!

Date of experience: August 5, 2016
Missouri
1 review
4 helpful votes
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Excellent Dress
June 21, 2016

Dress arrived quickly well packaged. Now I'm trying on it.
Very impressed!

Date of experience: June 21, 2016
Washington
1 review
4 helpful votes
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Excellent company
June 15, 2016

Got my order from this company and I have to admit to ordering dresses as a result of their tempting offers.
Always great prices and great service. Never been disappointed on price or quality. Will buy again!

Date of experience: June 14, 2016
California
1 review
8 helpful votes
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We visited doriswedding after recommendations from my niece who had bought her wedding dress before.
We were provided with a wonderful service by their customer service, Alex, when we wanted to choose a dress for myself for our upcoming event. Alex explained everything we wanted to know in simple & polite language, went into great length to find the perfect dress we were looking for, he truly made us feel at ease. The whole shopping process from beginning to finish was smooth, nothing to complain.
Alex has a good knowledge about the dress and would recommend this site to anyone looking for dresses.
Thank you, Alex for all your kind help. I love my dress and get lots of compliments for the dress.

Date of experience: April 21, 2016

From the business

High quality cheap wedding dresses online! We provide affordable wedding dresses, prom dresses and bridesmaid dresses. Register today to win great discounts!


dorriswedding.com
Parkhill, PA, United States