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Dollar General

1.9

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Dollar General Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and employee treatment. Many customers report negative experiences with unhelpful and rude staff, inadequate training, and a lack of responsiveness to complaints. Issues with product quality and the fulfillment of promotional offers further exacerbate dissatisfaction. However, some reviews highlight positive interactions with friendly employees and appreciation for the store's convenience and pricing. Overall, there is a notable trend of frustration among customers, indicating a need for improved employee training, better management practices, and enhanced customer support to restore trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
274
value
249
shipping
113
returns
153
quality
207

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California
25 reviews
47 helpful votes
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Dollar Generals Prices
November 17, 2015

Went to Dollar General some of the prices are crazy good and some of the stuff is Overpriced but still not bad... They sell a variety of items...

Date of experience: November 17, 2015
Washington
7 reviews
2 helpful votes
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Variety
September 16, 2015

This store is like the old 5 and dime. Has a little of everything I love it for detergents, cards, cookies.

Date of experience: September 16, 2015
Illinois
7 reviews
23 helpful votes
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Never
September 6, 2015

I don't wanna say never but most likely i will never go there. Anything i bought from there was in garbage within a day or two. I can not believe how people buy food from these stores!

Date of experience: September 6, 2015
Illinois
11 reviews
20 helpful votes
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They. Moved in down from me and anytime I need something they re pretty sure to have it. The prices are right. Always good deals.

Date of experience: May 28, 2015
Indiana
3 reviews
1 helpful vote
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Great Prices
May 7, 2015

I go to Dollar General once a month and use it as a stock up store. You cannot beat the quality and the price.

Date of experience: May 7, 2015
Argentina
8 reviews
1 helpful vote
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Love it
April 6, 2015

Is always nice to save a couple of bucks, and this is the place for coupons.

Date of experience: April 5, 2015
Indiana
11 reviews
45 helpful votes
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Shop All Day
February 22, 2015

Most of my shopping is done here. Especially for household items. I do wish they clean up more. Every time I go in the store its a mess. Boxes everywhere.

Date of experience: February 21, 2015
Georgia
14 reviews
46 helpful votes
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For the pittance of wages these people make our Bluffton, SC has the best group of gals trying each and every day just to keep the shelves full. I shop this store a minimum of 3 days a week. Its sometimes frustrating to find normal everyday things like sugar but they are doing the best they can as this store never stops. It is customer after customer and just no time to open the boxes and shelve these essentials. I have never gotten an attitude from one employee if I asked for a case to be opened so I could get a bag of sugar or something else. Love these ladies. They really do the best they can.

Date of experience: February 13, 2015
Arkansas
5 reviews
0 helpful votes
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Love Dollar General but wish wish wish you would continue to carry yarn!

Date of experience: February 6, 2015
Illinois
10 reviews
35 helpful votes
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Misleading name
February 4, 2015

Misleading name. Prices are usually over a dollar. They do have a nice selection though and prices overall are good sometimes. However I like Dollar Tree better.

Date of experience: February 3, 2015
Texas
13 reviews
3 helpful votes
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For a cheap store they have good products at decent prices.

Date of experience: January 24, 2015
Ohio
22 reviews
27 helpful votes
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Always good service
January 23, 2015

Always good service. Great prices. Love all the choices. Just love this store.

Date of experience: January 23, 2015
California
5 reviews
1 helpful vote
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I'm honestly not sure how Dollar General is so cheap. I think they're just a regular American company. Maybe the products are all overstock, I have no idea. But they're cheap and decent.

Date of experience: January 18, 2015