Dog PawtyReviews 704

Paid for this and yet never got this order wasn't very happy they said they would resend it And never did wose place to buy from never getting anything from them again don't buy anything from them

Got the best pawty sign for my peckinez, didn't know that it was a giveaway and added some gifts for my pecky, thank you guys! My dog is happy

I ordered a "free" dog seatbelt with $9 shipping in January 2020. Yes, I know. I'm dumb and I fell for the scam. In April, I disputed the charges on PayPal and got a response saying the package was delayed because of high response but it was on the way. So I canceled the dispute. Mistake #2. Fool me twice.

So now it's September. I have emailed them once a week since August 2020. I got one response asking if I wanted the item or a refund. I said refund. They said someone would contact me in 24-48 hours. That was 2 weeks ago. I'm still out my $9, and received nothing but headache from this terrible company.

Bought a pair of earrings and waited 3 months and never received them. Email dogpawty team to notify them I hadn't received my earrings and was then told it got lost in shipping. They then offered me a credit to buy something else or to resend my order. I asked them to resend my order. They said they had. Another 3 months later I still hadn't received my order. I emailed them again and this time addressed me as just "customer" and that they would look into the matter. I emailed again and said I don't appreciate this customer service and they replied the manager would look into the matter in 24-48hrs. I have since researched their business for reviews and found out this is a scam business and so many people have experienced the same. They advertise a product for free and just pay shipping then the product never comes.
Guys name for customer service via email is Michael Murphy.
Email is: *******@dogpawty.com
Heartless human beings. Too lazy to work for their money. Instead the scam people for their hard earned money.

Hate to even leave the 1 star, but have to to leave a review. This company is terrible, esp their customer service! I ordered a pair of earrings thru a special they had. Never received them. Emailed. Got the responses it would take 40 to 50 days for promo item, then after the 50 days, please wait another 10 days, then give them another week, then a couple more. Finally, when they could put me off no longer, they asked me to verify my address. They then declared I had left the house # off of my address on my order, so, too bad, sucks for u, but all ur fault, basically. And oh, here's a 20% coupon for your next order. That at least, made me laugh. AS IF I will ever order from them again! Anyway, I responded that even if I did leave off house #, wouldn't matter ( but I didn't leave off because I use autofill on all online orders) as we are only house on that street anyway. I'd get it regardless of # on it or not. Surprisingly, they would not respond to that email. Hmmm?! And will not respond at all now. Come to find out on other reviews I've since read they tend to do this to people. BUYER BEWARE! I can't state they are a fraud, a scam, but I sure feel scammed!

I was $#*!ered into an ad on Facebook that said they were giving away free dog seatbelts. After visiting the site and placing my "free" order I found out I had to pay shipping. Ok fine so I sent money through pay pal. After 5 months of not receiving my item and several emails to their "contact us". I opened a pay pal complaint. Once pay pal got involved I promptly received their excuse email of how my order fell through a crack. They offered me a refund or some free gifts from their site and I responded saying I really just wanted my order I'd been waiting so long for. They agreed in the pay pal open case that they would send it out immediately. So pay pal closed the issue. Here I am 3 months from that and still nothing. Worst company ever. Disgusting customer service.

I ordered a small handful of paw earrings from this place. It said it would be up to 40 days to receive the order, so I waited. Nothing arrived. Contacted customer service and they apologized that somehow the order had never been processed or sent. They refused to refund me but promised to re-process the order, and that it would be 20 days for the new order to arrive. A month later, nothing. Again, they said somehow the order hadn't made it to processing, and refused to refund me. Wasted three months of my time and stole my money, they obviously never even intended to send the order in the first place. Total fraudsters. They deserve to be shut down.

I ordered a pair of paw earrings and a bracelet paid over $27. What I got was plastic and cheap metal. I also ordered 2 t-shirts one was iron on not screened the was a full size smaller than marked. DO NOT ORDER FROM THEM! They also tricked one my orders to add an item I did not want. First they said they'd refund the amount but didn't. I am still waiting over 2 weeks. I complained so they gave me an additional refund. I will probably never see them. They never answer their phone or return calls. This place is a scam!

Ordered a dog collar on 1st June when they promote a free collar, end up paying around $8. Today is 13th August and I still have not received the product. Have complained 3 times, after the 2nd time you guys admitted a problem that caused the product not been sent. You didn't offer any worthy compensation. Just a voucher towards purchase to replace the unsent product, I asked to just resend the product now. 3 weeks has passed since then, I sent another email and no response.