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DIYdress UK

3.2

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DIYdress UK Reviews Summary

DIYdress UK has a rating of 3.2 stars from 218 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DIYdress UK most frequently mention customer service, good quality and bridesmaid dresses. DIYdress UK ranks 16th among Prom Dresses sites.

service
34
value
34
shipping
33
returns
11
quality
33

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GB
1 review
0 helpful votes
Follow Larbe S.
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MY dress has arrived today and i love it. It is beautiful and fits me perfectly. Technical support on the live chat have been fantastic through out the process. Nothing has been to much trouble. I did worry about colours after reading some reviews but there was no need at all it is just the same. Would definately use again. Many thanks to diydress. :)

Date of experience: April 11, 2014
Hong Kong
1 review
0 helpful votes
Follow Jevili B.
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Thank you for the prompt service you have given me in making the dress, I have received it in good order and I am pleased with the dress and look forward to having another dress made by your company in the future. Regards Jevili

Date of experience: April 4, 2014
GB
1 review
0 helpful votes
Follow Aroline B.
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Hi I just wanted to thank diydress so much for the dresses, they are wonderful and fit perfectly, really good job! I love them! The colours are so nice and actually on whole better than what i expected. We just had some problems at the customs when we went to pick them but otherwise everything went so smooth, plus the customer service was so helpful :) Since the event is in two months I will send some photos later. Thanks

Date of experience: March 27, 2014
Australia
1 review
0 helpful votes
Follow Sam F.
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Although at first I was skeptical about ordering my wedding dress online, I couldn't of made a better choice than when I ordered with diydress. All my fears were put to rest the moment it arrived within four weeks of ordering, and it was absolutely beautiful! I did custom sizing and it fit perfectly :) I was so very impressed with the service and the quality of the dress and I would recommend this company to anyone wanting a stunning dress! A very huge THANKYOU to diydress

Date of experience: March 26, 2014
China
1 review
1 helpful vote
Follow Amy F.
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Hi diydress team I just wanted to say a HUGE THANK YOU for you! I received my wedding dress today and it is absolutely beautiful! And a perfect fit. The dress looks as if it costs hundreds of pounds, such good quality Thank you.We are getting married in August. Thank you for all your help and for making such a beautiful dress for me. Many thanks. Amy

Date of experience: March 12, 2014
GB
1 review
1 helpful vote
Follow Elisa N.
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Many thanks to DIYDRESS for the beautiful dress. It has arrived safely. We are very very pleased with it. It is just the right shade of red that we had hoped for. My daughter will be wearing it to her prom at the end of may. We will send you a picture. Thanks again.

Date of experience: March 11, 2014
KR
1 review
2 helpful votes
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My dress arrived today I've never been so happy its perfect and fits perfect! I love it. Thank you! Many thanx

Date of experience: March 9, 2014
GB
1 review
9 helpful votes
Follow Jill M.
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Absolutely delighted with the outcome of my 3 bridesmaids dresses and my mums dress for our wedding in Thailand! DIY Dresses saved my butt after a dress maker at home left me with a unsatisfactory quality of dress very close to my wedding date! In a panic I contacted DIY dresses and they bent over backwards to accommodate me and to get these dresses to me as soon as possible! The quality is impeccable and was more than half the cost of the dresses I was originally getting from the dress maker who let me down! So when your thinking about your special occasion dress please consider this website as I will use them time and time again! Thank you all at DIY DRESSES! Photos to follow after wedding:-)

Date of experience: January 24, 2014
GB
1 review
1 helpful vote
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Just received my wedding dress. I'm overwhelmed. DIY Dress make it to fit you and they will make any changes you ask for. Fantastic. Don't be afraid. They are the best of the wedding dress sites. Go for it

Date of experience: December 22, 2013
GB
1 review
5 helpful votes
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SCAM!
December 1, 2013

SCAM!
I paid extra for custom measurements, but it was way off.
Unwearable!
They offered £5 compensation and refused to take it back, despite that being the law. (Tailoring alone to fix it would cost £75)
I'm still fighting with my credit card company and trading standards.

AVOID AT ALL COSTS.

Date of experience: December 1, 2013
GB
1 review
2 helpful votes
Follow JENNY S.
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NO STARS!
November 20, 2013

NO STARS! Please do not buy from this company. They may have a uk website but they are based in China and sell you cheaply made copies of the dresses on their website. All the website pictures are poached from real sites too. If you want to read honest reviews or have been cheated by this company and want advice on how to get your money back ( they will not refund you even if it is in their returns policy) then go to 'diydress reviews' on Facebook, this was set up by a very upset customer and over 100 people have joined in less than 6 months. Their website is full of their own reviews and they delete any poor ones, and they also write their own reviews on the 'review centre'. I am one of the lucky ones and managed to get my money back through my banks 'chargeback' scheme but it has taken me 6 months.

Date of experience: November 20, 2013
GB
1 review
0 helpful votes
Follow Bella R.
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I am soooo happy with my evening dress, this dress made me looks so slender, my mom said she will order some dress from you, hope you'll provide us the discount... Thanks so much again!

Date of experience: July 24, 2013
Hong Kong
529 reviews
1296 helpful votes
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Caution!
July 22, 2013

Caution! Custom made dresses from China are often substandard. Do not get fooled by the images on the website, they are most likely stolen from other sites.

Read about wedding dress scams:

http://www.sitejabber.com/blog/2011/05/15/wedding-dress-scams/

Date of experience: July 21, 2013
KR
1 review
0 helpful votes
Follow Brian O.
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I like the design of the dress very much, and that is why i chose it among all of the selections. It is really a great experience on shopping online! I have already recommended it to others. Thank you!

Date of experience: July 21, 2013
GB
1 review
2 helpful votes
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No stars...
June 28, 2013

No stars... WARNING... bought a dress for my daughters prom, it awful wrong size colour and shape also really cheap and badly made. Still trying to get my money back I have sent photos to them... They asked if I could take it to a tailor. To get it fixed I I'd and no be ill touch it because it is that bad... my daughter was heartbroken and now I'm in debt having to fork out for another dress... do not buy from these

Date of experience: March 23, 2013

From the business

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