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Distinctive Gem has a rating of 5 stars from 176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Distinctive Gem most frequently mention customer service, engagement ring and final product. Distinctive Gem ranks 8th among Diamond sites.
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These moissanite stones are cut to rival the beauty of any diamond. The stone I received was perfect and the customer service can't be beat.
TLDR: My fiance loves her ring and seeing her face is priceless every time I catch her gazing at it in different lighting conditions.
Full Review:
I had done a good deal of research, almost a year (learning the 4Cs, understanding costs, budgeting, etc) before reaching out to Jonathan. I went with a custom cut AVC diamond because, at the time, there just was not a rock available at my desired spec level. The process was straight forward and Jonathan kept open communication along every step of the way.
For the setting, I drew the initial design on a piece of paper and emailed it to Jonathan. He was able to take that drawing and realize it into CAD. After a couple of back and forth emails with some CAD tweaks, we came to a design that had all the elements in my original sketch.
Once the diamond got certified, everything got put together and shipped overnight and was fully insured.
When I received the courier package and opened the box, I was so happy how everything turned out. The AVC needs no additional rave review. If you have seen one in video or in person, there is no denying you have one of the best performing diamonds you can buy. The setting was very high quality and looked better in person than on the CAD simulation.
The whole experience was great! Jonathan is a professional and his passion for customer service, bundled with his knowledge and experience in the business made everything that much more worthwhile.
I haven't received my ring yet, but so far this has been an amazing experience. Jonathan worked with me to customize a setting combining my favorite features from two other available settings. He responded to my questions almost immediately, even during the weekend! I can't wait to receive my ring, and I know it will be perfect.
Excuisite stones, quite unique! And Jonathan has such a warm and precise service and such an expertise. Would travel across the globe for these gems. Truly once in a lifetime ecperience. Highly recommended!
Jonathan was extremely helpful and always on point. So pleased with his service and the ring is truly a masterpiece! Will be back!
Jonathan and I designed a beautiful setting. The process was a beeeze. Jonathan was prompt was all emails and made me feel like a priority. Customer service was exceptional.
Jonathan's AVC cut is an absolute perfection with signature bold facets reflecting pastels and the mesmerizing depth seen from any angle. It brings in so much character when compared to an average round diamond cut. I am also overjoyed to be able to choose this in a moissanite gem without the diamond's steep price tag. Thank you for sharing your innovation in your products while keeping consumer interests in mind as you grow your business :)
Worked with Jonathan on designing a custom ring. He was great in every way from initial contact to selecting the right center stone to getting the correct size. Would recommend to anyone who desires professional expertise, close attention to detail and excellent hands-on customer service.
One of the best vendors I have worked. Jonathan is knowledgeable, honest, patient and pays a lot attention to details. You cannot go wrong with AUgust Vintage Inc. I highly recommended August Vintage inc.!
Professional, courteous care and quick replies to inquiries. Easy-to-use website. I will gladly do business with this company again.
Jonathan was super easy to work with. He answered all my questions in a timely fashion, and he genuinely cares about his customers. His knowledge and expertise is unparalleled, and he has the highest quality cuts to offer. The stone I had custom cut is absolutely gorgeous! I highly recommend August Vintage Inc., and would absolutely purchase again.
Jonathan is very helpful, patient and quick to respond to any questions or concerns. I know that when I purchase from August Vintage, Inc. I will have top tier stones for my jewelry pieces. Will always be a loyal customer.
I have had the pleasure to work with Jonathan on several projects and he has been nothing but professional, kind, patient and holds his business to the highest standards. He will bend over backward to make sure you are ecstatic about your purchase and is simply a genuinely good person. The AV stones are nothing short of spectacular too! The combination of an antique cut diamond with the AV ideal optics is simply divine. I am definitely a repeat client due to the incredible diamonds Jonathan has created and his top notch customer service. Only problem is I want them all!
<3
This is the first time I've worked with Jonathan, but let me tell you what a "wow" experience I had with him. I couldn't decide between two diamonds so he held both of them for me until I did make decision. No pressure from whatsoever. In fact, he went above and beyond by making a comparison video of the two as well as a spotlight video. Communication was responsive and quick! Jonathan made buying this diamond fun (got to play with interactive videos) stress free, and he gets just as excited as you do! You will be so happy you decided to go with August Vintage! Oh and I bought the 1.72 J VS1 August Vintage Cushion
AV not only sells the most beautiful diamonds, but they offer the highest level of customer service imaginable. They understand that you are making an important purchase and never pressure but are always willing to do whatever it takes for you to feel comfortable with your purchase.
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Thank you so much for your review Martha. I can't tell you how much it means to me.