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Distinctive Gem has a rating of 5 stars from 176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Distinctive Gem most frequently mention customer service, engagement ring and final product. Distinctive Gem ranks 8th among Diamond sites.
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Jonathan was great, highly recommend! He was very communicative through email and even made YouTube videos of the diamonds so that I could see it in different lighting. He worked diligently to find exactly what my girlfriend wants. With so many options of diamonds online, I found it difficult to distinguish which diamonds are excellent quality. This is where his vetting service comes in, his expertise and diamond technology are top notch. Was blown away with the diamond we received. If you're in the market for an engagement ring, Jonathan is your guy.
I have worked with Jonathan before, so I knew what to expect of his products, exacting standards, and level of service. Somehow he exceeded even that very high bar. His responses were impossibly timely, informative, thoughtful, empathetic, candid and transparent. His wife Vicki makes this a dynamic duo, and her communication is also professional and timely. If you don't know anything about him, Google any combination of "Rhino" and/or "August Vintage" and revel in the plethora of videos on YouTube and Instagram and PriceScope and Reddit testimonials (in addition to his own created content, he makes occasional appearances on forums in a way that is both informative and humble.) If you watch his videos, you will never read his words without hearing his..."distinctive" way of speaking ever again. It's very conversational and easy-going, but not in any way lacking technical and important details. Great stuff. Although I did not buy one of his custom cuts, I got an unbelievable deal on one of his personally hunted/vetted "Steal of the Day" Lab grown round modern brilliants, and if he feels that he can put his name on something he found, then that is more than good enough for me. I had an existing Vatche U-113 setting in platinum that once housed a mined stone of basically the same size that I had sold years ago, into which the new lab stone was mounted for a small and reasonable setting fee. I love my new ring. Can't wait to come back someday for an August Vintage Old European Cut Lab someday when I celebrate another milestone, and can't wait to see where this disrupted and exciting custom cut lab diamond market looks like then.
I have worked with Jonathan before, so I knew what to expect of his products, exacting standards, and level of service. Somehow he exceeded even that very high bar. His responses were impossibly timely, informative, thoughtful, empathetic, candid and transparent. His wife Vicki makes this a dynamic duo, and her communication is also professional and timely. If you don't know anything about him, Google any combination of "Rhino" and/or "August Vintage" and revel in the plethora of videos on YouTube and Instagram and PriceScope and Reddit testimonials (in addition to his own created content, he makes occasional appearances on forums in a way that is both informative and humble.) If you watch his videos, you will never read his words without hearing his..."distinctive" way of speaking ever again. It's very conversational and easy-going, but not in any way lacking technical and important details. Great stuff. Although I did not buy one of his custom cuts, I got an unbelievable deal on one of his personally hunted/vetted "Steal of the Day" round modern brilliants, and if he feels that he can put his name on something he found, then that is more than good enough for me. I love my new ring. Can't wait to come back someday for an August Vintage Old European Cut Lab someday when I celebrate another milestone, and can't wait to see where this disrupted and exciting custom cut lab diamond market looks like then.
I had a design I liked from a small jewelry store but didn't trust their quality, so I reached out to Jonathan and he was able to design something that encapsulated all the things i had wanted from that ring with the distinctive touch and quality. It turned out very nice i cant say enough good things.
I wanted a pear shaped diamond but needed help to pick out as this is a difficult shape to pick a good one. I had been following Jonathan on his YouTube videos getting educated and when I realized he did a concierge service I contacted him. I told him what I wanted carat wise and my budget. The personal attention I got was outstanding. Jonathan has a great personality, responds quickly all the time, is.professional, kind, funny, patient and knowledgeable. I was a little hesitant to have him design the setting because I thought it would be difficult to do not in person. But he made it easy and painless. I sent him a couple inspiration pics and what I wanted in a setting. We corresponded over WhatsApp and he sent me pics of his designs every step of the way and we would make adjustments as needed. I now have the most sparkly pear in the most gorgeous setting. Thank you Jonathan for your expertise. It was a pleasure having you help me.
Got an absolutely stunning diamond at a steal! And great to work with on setting it.
Jonathan was very helpful with the whole process. I had many questions and he did not hesitate to answer them and he was very prompt to respond. Everything that was described by him and on his website was accurate. The diamond and the ring setting I bought are amazing! My gf (future fiancé) loves it! Highly recommend Jonathan and his team.
I was assisted at every step in purchasing my diamond. The descriptions were detailed, the GIA report was helpful, and when I reached out with questions the team was personable and made it an amazing experience. The old European cut they produce is spectacular, cut is exquisite, absolutely knock out, one of a kind, gorgeous. The purchase was easy, they fallowed up on shipping to make sure I got EXACTLY what I paid for. Thank you to DistinctiveGem for making my Fiancé's ring as beautiful as it could ever be.
Jonathan and team are wonderful to work with. The ring came out stunning!
Wonderful experience, I would recommend Distinctive Gem and Jonathan Weingarten to anyone looking for diamonds and custom made pieces. My ring is gorgeous, but words can't do justice to what an incredible job the master bench did on the fabrication, especially of the double claw prongs. Even better than I could have ever imagined.
Beautiful stones and great service as usual. Thank you Jon & Vicki.
Johnathan's knowledge and service is exemplary, surpassed only by the quality and craftsmanship of the final product. Cannot speak highly enough of my experience or my satisfaction.
Jonathan was a tremendous help in choosing a beautiful diamond and having it set in a gorgeous ring. He was responsive and quick in helping with the logistics. I received excellent customer service from Distinctive Gem and we are very happy with the ring!
I love my the gorgeous Distinctive Moissanite Heritage Vintage Emerald Cut. It's so beautiful it can be distracting! So happy with the AV service. Thank you!
Johnathan and his staff really excel in customer service. They were very helpful and knowledgeable. Most of the process for me was done through text message or email which was great to do secretively. There was a minor hiccup with the order in the end but it was corrected quickly and the final product was better than I imagined. The ring is beautiful and I couldn't be happier! I will continue to recommend them to friends and family. Thank you!
Johnathan is fantastic at what he does. He is quick to respond and very helpful. I will continue to be a customer moving forward. Looking forward to seeing the results of my order!
Both Jon and Vicki have always taken great care of me. Their excellent customer service and great quality products will always bring me back to them. Thank you for everything!
I'm a returning customer and I always have an excellent experience with this company. Both Jon and Vicki always go out of there way to help me with any questions or needs that I have and they always treat me like a first time customer. My husband and I had our 15th anniversary and they really help made this a memorable one. I will definitely be returning again, thank you!
Working with Jonathan was fantastic! He was collaborative on my vision, budget, and needs. He holds your hand through the whole process, and creates a beautiful product!
Jonathan and Vickie were very easy to work with and made my engagement ring I had dreamed of come true.
Awesome! Thank you so much! Appreciate all the help!
Jonathan is extremely knowledgable, patient, and responsive. He and Vicki are fantastic to work with. Jonathan not only provided detailed analysis and insight about the nuances of cuts, but also made videos to show the differences. The stones he cherrypicks are the best of the best!
Jonathan and Vicki are the dynamic duo! They were fantastic to work with from every aspect. Amazing communication, customer service, answering any questions I had along the way. To top it all off their products are superior. Cannot say enough good things about them and their business!
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