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Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Direct Unlocks Reviews Summary
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Fueron eficaz, paso antes de lo inesperado, esto es 100% real
This couldn't have been an easier process to get the phone unlocked. It only took about half a day and I had an email saying it was complete. The instructions are clear and easy to follow and there are follow up trouble solutions in the event there is an issue which is also great. Thank you for the great service.
Hi Donald, thanks so much for your kind words! We’re really glad to hear that the process was simple and quick for you. Enjoy your unlocked iPhone 13, and if you ever need any further assistance, just let us know. Have a great day!
I just got unlock code for my Samsung S23fe today. Great service, my phone works now. I tried once on another website but it did not work. I highly recommend this site to anyone who has a lock device.
Hi Trong Nguyen, thank you so much for your fantastic review! I'm thrilled to hear your Samsung S23fe is working perfectly and that you had a great experience with us. Your recommendation means a lot, and we're always here if you need anything else in the future. Enjoy your unlocked phone!
Après avoir payé plus de 70€, j'ai reçu des codes inutilisables, rien ne marche et personne ne me donne de solution. Ça fait 10 jours que j'attends... Une honte! Fuyez ce site!;!
Everything was great and well worth my money and time. I'd recommend yall to anyone looking to get a device unlocked
Hi Jordan, thanks a million for your kind words! We're so happy to hear that you had a great experience with us. Enjoy your unlocked iPhone 12 Pro and thanks for recommending us!
Recommend this site to anyone who has a locked device. Easy to track progress and quickly unlocked my phone in less than 48 hrs.
Hi Shane, thanks for the awesome review! I'm so happy your iPhone 13 was unlocked quickly and that you found the process easy to track. We really appreciate your recommendation and hope you continue enjoying your device!
Did not know the phone needed to be unlocked searched and found direct unlock easy and fast.
Hi Aaronestes Smith,
Thank you for your review! I'm glad to hear that you found Direct Unlocks easy and fast. We strive to provide a smooth unlocking experience. If you have any questions or need assistance with your iPhone 8 Plus, feel free to reach out. We're here to help!
Best,
Charlotte
They searched my phone to make sure it could be unlocked and did a wonderful job! Earlier than expected date.
Hi Hilaire Luke,
Thank you so much for your positive feedback! I'm thrilled to hear that we were able to unlock your iPhone 13 from T-Mobile USA earlier than expected. If you have any further questions or need assistance, feel free to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
I was skeptical but gave it a try... Phone was unlocked quicker than expected.
Hi Michael,
Thank you for sharing your experience! We're thrilled to hear that your iPhone 15 Pro was unlocked quicker than expected. If you have any further questions or need assistance, feel free to reach out. We appreciate your trust in us!
Best,
Charlotte
I was a bit skeptical when buying this product but it really worked. I was switching from AT&T and it took about three days to unlock.
Hi Krista,
Thank you for your review! We're so glad to hear that the unlock process worked for your iPhone 13 Pro Max and that you found it successful. It’s great to know that your transition from AT&T went smoothly! If you have any further questions or need assistance, feel free to reach out. Enjoy using your unlocked phone!
Best,
Charlotte
I have to admit, I was worried that this was not legit, but I figured that I would take a chance. The communication was quick and spot on. They explained step by step what needed to be done. In less than 20 minutes, my iPad was unlocked and ready to be used. No glitches. No issues. The hardest thing I had to do was put in the imei number. Great group. Great customer service. Highly recommend. Thank you for you help and speed in doing so!
Hi Andrew,
Thank you so much for your wonderful review! We're thrilled to hear that your iPad was unlocked quickly and without any issues. It's great to know our communication and step-by-step guidance made the process smooth for you. Your recommendation means a lot to us! If you have any more questions or need assistance in the future, feel free to reach out. Enjoy your newly unlocked iPad!
Best,
Charlotte
Gay and full of $#*!ing bull$#*!. How the $#*! are you going to charge me $80 $#*!ing bucks for a god damn phone I $#*!ing own!
Hi Nathaniel,
I understand your frustration about the costs associated with unlocking your iPhone 13 Pro. Just to clarify, the $24.99 you paid was for the Eligibility Check, and the $54 was for the Standard Unlock. These costs are clearly outlined during the checkout process and are necessary to ensure your phone meets the requirements for unlocking.
Thank you for your patience and for using our service! If you have any concerns or need assistance, please let me know.
I was nervous at first I thought I will be scammed because it took almost 4 days for just 26% progress just for me to wake up the next morning with the process being completed I was flabbergasted, words cannot express my excitement.
I 100% recommend this website for everyone that's having any problems with a blocked device they give legit services.
Hi Ahmed Siddiqa,
Thank you so much for your wonderful feedback! I'm thrilled to hear that your unlocking process has been completed and that you felt supported throughout. It's great to know you recommend us to others! If you have any further questions or need assistance in the future, feel free to reach out. We’re here to help!
Best regards,
Charlotte
The price seemed a little bit much but it worked effortlessly. Now my phone is unlocked
Hi Serban,
Thank you so much for your review! We're thrilled to hear that the unlocking process for your iPhone 14 went smoothly and that your phone is now unlocked. We understand that pricing can sometimes feel high, but we aim to provide a reliable service that meets your needs. If you have any other questions or need assistance in the future, feel free to reach out. Enjoy your newly unlocked phone!
Best,
Charlotte
Un excelente servicio más que satisfecho y confiable 1A mi recomendación para desbloquear es real
¡Hola Kelvin Leon! ¡Muchas gracias por tus comentarios positivos! Nos alegra saber que consideraste que nuestro servicio es excelente y confiable. Es genial saber que nos recomendarías para desbloquear. Si hay algo más con lo que podamos ayudarte o si tienes alguna pregunta sobre futuros servicios, simplemente háznoslo saber. ¡Disfruta de tu iPhone 13 Pro Max desbloqueado! 😊
It took about 40 hours to get my locked Samsung Galaxy unlocked. No I have 3 different phone numbers with different carries (one traditional SIM and two eSIM). I am very happy the unlock worked.
Hi Ivan,
Thank you so much for sharing your experience! I'm thrilled to hear that the unlock for your Samsung Galaxy S24 Ultra was successful, and you’re happy with the outcome.
I understand that the process did take some time, but we aim to keep you updated throughout. It's great that you have multiple carriers to choose from now!
If you have any questions or need further assistance, feel free to reach out. Enjoy your unlocked phone!
Best,
Charlotte
Excelente servicio,por parte de la app,solo falta reiniciar
Hola Virgilio Eduviges, ¡Gracias por tus comentarios! Nos alegra saber que estás disfrutando de nuestro servicio. Si tienes algún problema, un simple reinicio puede ser de ayuda. Si necesitas más ayuda, estamos aquí para ayudarte en cada paso del proceso. ¡Solo avísanos! Saludos, Charlotte
Very responsive customer service every situations is unique I learned and can vary in time
But they will eventually get your phone
Unlocked
Hi Brandon,
Thank you for taking the time to leave your review! We're thrilled to hear that you appreciated our responsive customer service. Every unlocking situation is unique, and we do our best to ensure a smooth experience for you.
Since your order status is marked as "Unlock Complete," it sounds like we're on the right track! If you have any further questions or need assistance with the unlock process, feel free to reach out, and we'll be happy to help.
Thanks again for your feedback, and we hope you enjoy your unlocked iPhone 13 Pro Max!
Best,
Charlotte
I was a bit hesitant at the beginning thinking that the page could be a scam but I was happily surprised that is legit!
The service was really fast and while giving me the confidence that the site recognised my iPhone's model and both IMEIs. The service projected 3 days and was less than 12 hours at the end. Would recommend it with no doubt!
Thanks a lot!
Hi Elias Perdomo,
Thank you so much for your positive feedback! We're thrilled to hear that you had a fast and successful experience unlocking your iPhone 12. It's great to know our service exceeded your expectations! If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your recommendation!
Best regards!
The service was simple, easy to use, easy to pay and they have a great way to know the progress by the days and the hours.
Hi Christopher,
Thank you for taking the time to share your experience! I'm thrilled to hear that you found our service easy to use and appreciate the progress updates. It looks like your unlock is complete, so you should be all set to enjoy your iPhone 16 unlocked from T-Mobile USA.
If you have any questions about getting started or need assistance with anything else, please feel free to reach out! We're here to help.
Best wishes,
Charlotte
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hola Leonardo, me alegra mucho saber que todo salió bien y antes de lo esperado. Gracias por compartir tu experiencia positiva con nosotros. ¡Disfruta de tu iPhone 13 Pro Max desbloqueado!